I took the time to find other bus companies during Covid because my main company had to shut down…read more Baron had great review so I decided to call Claudine and ask her questions. We didn't get a chance to use them because Covid had shut the world down but I kept their number locked into my phone. Fast forward two years later and I had an emergency and Baron came to the rescue. At 9:45pm I got a call from my main bus company saying that one of their coaches broke down and they wouldn't have a third bus for a trip we were host the next morning. The first person I called was Claudine because she had given me her cell number two years earlier. I told her our problems and within 40 minutes she had a bus and a driver locked in for my trip Needless to say, this doesn't normaly happen so I was very thankful. The bus was clean, on time and the driver was very professional. They have a customer for life!

I've been coming to this dispensary for over 5 years, and unfortunately the quality has gone…read moredownhill while the prices have continued to go up. The products are no longer as consistent as they used to be, and I've noticed a significant drop in quality compared to what they offered in the past. It's disappointing to pay premium prices and receive products that don't meet the same standards. I used to recommend this place to friends, but I can't do that anymore. I really hope management listens to longtime customers and focuses on improving quality instead of just increasing prices.

While we had some spectacular photos and got to see a fair amount of the sites for the evening bus…read moretrip, we were concerned about our safety most of the trip. This was specifically because of our driver, who, after letting us off the bus numerous times, relied on Passengers to tell him if everyone was back on. this happened at least five times that I remember and each time all of us were shocked that he didn't have a headcount or take responsibility for passengers being on board. There's no way I could recommend this tour for that reason alone.

I took my 3 boys, ages 11, 5 and 2 to DC without my husband. We we were lucky to find such a great…read moretouring company and had the whole van to ourselves. Our driver, Shiraz (sorry if I am spelling your name incorrectly) was very kind and personalized the tour for our family. He picked us up right and the restaurant and stopped us back off right where we had parked our car. Thank you for a wonderful trip!

First, the 7pm Black loop is TOTALLY WORTH IT. Its cool enough, and includes 2 stops…read more They gave us too much time at the Dr King memorial and too little time at the Lincoln memorial, but seeing DC from 7pm to 9pm is the way to go, imho. But if its a hot or muggy day, the photos of smiling passengers will not be indicative of your red/blue line experience. These buses have no A/C, and if you want to sit al-fresco and its a sunny day, you'll be just as sweaty. Think: "summertime Alabama prison bus experience" and this will meet that expectation.

We got a 24 hour ticket and upgraded to include the evening tour. There was no mention of a…read morererouting due to road closures. We should have thought about it. The guy told us to get on the bus and stay on. It would do the red line, then the blue line. We could then do the evening tour. Okay then. Off we go. Finished the red line, and we're told to get off the bus. What? Last bus is at 4:30.. not what we were told. Not happy. We went on to the evening tour. I'd say it was pretty good. I did enjoy that parts of this tour. Didn't enjoy the "stories" so much. Would have liked more history. We got the bus the next morning and went to Arlington. When we finished we went to the stop, not such great bus timing. Their brochure said buses come every 15 minutes. After an hour of waiting we tried to contact BB to see what was going on? They do not have a phone number that works. There is an email address that stars it will get back to you in 24 hours.., what? We waiting over an hour and gave up for an uber. We did get another email telling us there are delays due to events. This is not okay we when have paid for a 24 hour pass that is not usable. All in all, our 24 hour pass was good for 3 hours. Reason for this? Maybe because only two buses run on Sunday. So unless you have the time to wait two hours for your next bus, it's not worth it! Do not use this service!

Congratulations on earning the first negative review I have ever left! We booked a 55 person bus…read morefor a bar crawl on 12/13/25. The bus did not show up at the scheduled time. When we called, the dispatcher realized that they had mistakenly booked the bus for the next day (An honest mistake based on the comments they put in the invoice however we had agreed on the 13th and had multiple emails stating that). The dispatcher was very helpful in the matter and was able to get us two 30 person buses to our location 2 hours after our scheduled departure so that the day was not completely ruined and we appreciated that. That alone would not have garnered a negative review from me, I get it, mistakes happen; but how you respond to those mistakes is what matters. So when I called during the week to hopefully get some form of reim or at the very least an official apology for the mistake, I was ignored! Five texts left on 'read', multiple calls not returned, multiple emails not replied to. Not once did I yell at anyone or give anyone a hard time, I simply stated that we did not receive the service that we paid for and I was hoping for some sort of refund or compensation for the trouble. Complete radio silence from the company. I don't understand what I did to earn such a disrespectful unprofessional (non) response. Be cautious to anyone considering this company, they use Zelle for their transactions and so when they make a mistake you have no way to get your money back and they refuse to take accountability for their mistakes.

Flagship Tours has been my go to company for years!! Mr. Stocks was extremely professional and an…read moreoverall great guy. They were able to offer outstanding customer service and their pricing is very competitive!!!

My boss was traveling from Chicago to D.C. and wanted to use a minority or woman owned car service…read moreto transport him to and from the airport. When I research car services on Yelp, I found that Monumental Tours was woman-owned and offered the cheapest rate of all the car services that I found. From days before the pick-up date to the drop-off, Monumental Tours was nothing short of AMAZING. Abe was sure to check-in on location of where my boss was to be picked and also notified of me his driver each time. Abe was very courteous and professional. My boss was highly satisfied with their service. I recommend Monumental Tours anytime you're in the D.C. or surrounding area(s). They also provide private tours in luxury vehicles as well. They are the ABSOLUTE BEST! I wish I could give them 10 stars. :-)

From the owner: Monumental Tours, Inc. is the premier sightseeing tour agency in Washington, DC, offering a wide…read morerange of private luxury excursions for groups of all sizes, from intimate gatherings to grand events. Led by knowledgeable guides and conducted in premium vehicles, our carefully curated standard day, night, and customizable tours showcase the vibrant history, iconic landmarks, and captivating stories of Washington, DC's diverse neighborhoods. Highlights include our popular Cherry Blossom tour, the Gettysburg Battlefield tour, and our Monumental Moonlight tour. With our exceptional service and personalized touch, Monumental Tours ensures an unforgettable and enriching experience for every guest.

THe best company ever all on time great customer service will always use their servicesread more

Our 3 state 5 day Washington DC journey would not have been a 10 out of 10 without the professional…read moreexpertise of our larger than life driver Tyrone. This gentleman operated his bus with gold metal expertise. Tyrone you made our trip better than advertised, thank you. Bobcats of Oregon

I had an amazing experience with KB Tours. Our guide was incredibly knowledgeable about African…read moreAmerican history. He was punctual, very communicative, funny, friendly, just all around pleasant to be around. The tour van was sleek, clean, and a very comfortable ride. The sites we stopped at were very meaningful and we had plenty of time to chat and get all the photos we wanted. I learned a lot at the Fredrick Douglas house, really enriching. Got more than I paid for, honestly. I recommend this tour 100%.

Our tour guide Kenny was very knowledgeable about the City, its history and random facts. He was…read morevery engaging, had a great sense of humor, and was accommodating. The vehicle was very clean, spacious and it wasn't over crowded. He also drove safely. I enjoyed hearing all of the facts about the history and the neighborhoods as it related to Black history and culture. I also enjoyed the food. Seeing the various monuments lit up at night was a beautiful site. Visiting the Museum of African American History - The Smithsonian the next day after the tour was the icing on the cake and the best way to end my trip to DC.

This experience was absolutely the best. A fun day packed with education, humor, good company, and…read moretime well spent. Christian was the best tour guide, checked us in timely, and just the most friendly person to help answer any questions you may have. And ensure you make it to the next stop. There was a total of 3 wineries we visited, and each was unique and so special. I highly recommend this experience, especially for large groups of friends.

My friends and I had a lovely time. The tour was very organized. I highly recommend buying the…read morepackage that includes the tasting at each winery so you can enjoy being pampered.