My personal experience with this particular agent is DO NOT DO BUSINESS WITH THEM EVER…read more To be extremely blunt, they should be shut down for insurance fraud along with progressive. Upon me and my companies filing a lawsuit against them, then immediately changed the company name. They may have been in business for a very long time, but I guarantee you its only due to most people just paying and not understanding insurance fraud through companies like this. DO NOT LEARN THE HARD WAY

I have been talking to Amanda at McLaughlin and Kehoe and saw her today. She answered all my…read morequestions and helped me better understand what coverage I have and way I have it. I asked her to look into finding a cheaper plan. She did! Not to sound stupid, but I am saving $120 a month on my car insurance. Way to go Amanda. You were so helpful and personable.

We recently changed our auto and RV insurance to Geico. We were told to take our truck to this…read moregeico location on Arsenal St in Watertown for pictures. We did this in Aug 10. This geico location's staff took photos and gave us a copy of "no damage" paperwork. Today, August 27, we get a collision cancellation notice from geico because we didn't get pictures taken. This Geico location dropped the ball and never processed our photos to Geico. Geico even notified our bank stating no collision coverage. What a mess! We spent a good part of this morning in the phone trying to get this fixed. I gave them 1 star because there isn't a "0" star option.

More than happy to take your money. Then after you have one question and they are unavailable…read more Terrible customer service. The office manager, Clorinda "Cory" Wagoner does a terrible job. Heed my advice and save yourself the headache and regret from dealing with them

Shout out to Mary-Ann for helping me make the transition from a 2006 to 2021 vehicle. She worked…read morewith me on my work breaks to get my coverage worked out and affordable so I could pick up my new vehicle without a hitch! Shes actually helped me with ALL my insurance needs for years! I trust her! Thank YOU Mary-Ann

An OUTSTANDING agency, with OUTSTANDING Customer Service. I have been a customer for over 30…read moreyears, and hope to remain so for another 30! I cannot recommend Laura and her staff highly enough, they are friendly, knowledgeable and anxious to assist with any questions or concerns, and will patiently explain available products and options. Sign me- A Customer -for-Life

Certainly, they offer the cheapest insurance around but customer service is hard to reach and they…read moremake mistakes. Haven't had to use them for anything but with the customer service experience I've had (if you can get someone on the phone) am a little concerned about how that would go.

Holly G. insurance advisor went above and beyond. Helped me beyond words when nobody else would…read more10/10 highly reccomend. I'm surprised she's not a manager. Best customer service I've received in years. Happy customer

I had a string of bad luck with my car. First a deer ran into the side of my car and then one week…read morelater I spun of the road during a bad snow storm. DK Conklin Insurance was supportive the entire time. I had no idea how to proceed as I never had a car accident before, but they walked me through it. I highly recommend them.

From the owner: D K Conklin Insurance Agency Provides Auto Insurance, Church Insurance, Snowmobile Insurance,…read moreAircraft Insurance, Businesses Insurance, Farms Insurance, Home Insurance Services to the Watertown, NY Area.

Susan spent two days with me getting me set up with a much better rate than I was elsewhere. She…read morewas patient and understanding and really helpful. I highly recommend giving them a call if you are looking for a good insurance agent!

From the owner: The Grimsley Agency Insurance is serious about protecting what's important to you. We offer…read morecontemporary and innovative insurance policies to meet the needs of individuals, families or businesses. We carry auto, business, home, commercial, motorcycle, rv (recreational vehicle), and life insurance to adequately insure policyholders in case of loss, plus keep them financially secure through specifically tailored products. Above all, Grimsley Insurance Agency offers courteous and friendly service. We have six New York locations: North Syracuse, Canastota, Oneida, Watertown, Cooperstown and Lakeville. As a professional, full-service Insurance provider, we strive to meet or exceed your expectations. Plus our relationships with over 40 top performing insurance companies allows us to maintain our focus on the important needs of our clients. We offer the best insurance coverage at the best price, supported by excellent customer and claims service.