Dan Menapace at Foy Benefits provides the ultimate in customer service. I had purchased disability…read moreinsurance 9 years ago hoping I'd never need it. My very messy situation was difficult at best to decipher and I was getting frustrated trying to communicate directly with the company. Dan came on board and walked me through the arduous process of getting approved by acting as a liaison for me. For months he's been there when I was frustrated and kept on top of the approval process for me. They came through today and I couldn't be happier! Thank you thank you thank you!!!

From the owner: Life insurance, disability income insurance, long-term care insuranceread more

Susan spent two days with me getting me set up with a much better rate than I was elsewhere. She…read morewas patient and understanding and really helpful. I highly recommend giving them a call if you are looking for a good insurance agent!

From the owner: The Grimsley Agency Insurance is serious about protecting what's important to you. We offer…read morecontemporary and innovative insurance policies to meet the needs of individuals, families or businesses. We carry auto, business, home, commercial, motorcycle, rv (recreational vehicle), and life insurance to adequately insure policyholders in case of loss, plus keep them financially secure through specifically tailored products. Above all, Grimsley Insurance Agency offers courteous and friendly service. We have six New York locations: North Syracuse, Canastota, Oneida, Watertown, Cooperstown and Lakeville. As a professional, full-service Insurance provider, we strive to meet or exceed your expectations. Plus our relationships with over 40 top performing insurance companies allows us to maintain our focus on the important needs of our clients. We offer the best insurance coverage at the best price, supported by excellent customer and claims service.

Shout out to Mary-Ann for helping me make the transition from a 2006 to 2021 vehicle. She worked…read morewith me on my work breaks to get my coverage worked out and affordable so I could pick up my new vehicle without a hitch! Shes actually helped me with ALL my insurance needs for years! I trust her! Thank YOU Mary-Ann

An OUTSTANDING agency, with OUTSTANDING Customer Service. I have been a customer for over 30…read moreyears, and hope to remain so for another 30! I cannot recommend Laura and her staff highly enough, they are friendly, knowledgeable and anxious to assist with any questions or concerns, and will patiently explain available products and options. Sign me- A Customer -for-Life

My personal experience with this particular agent is DO NOT DO BUSINESS WITH THEM EVER…read more To be extremely blunt, they should be shut down for insurance fraud along with progressive. Upon me and my companies filing a lawsuit against them, then immediately changed the company name. They may have been in business for a very long time, but I guarantee you its only due to most people just paying and not understanding insurance fraud through companies like this. DO NOT LEARN THE HARD WAY

I have been talking to Amanda at McLaughlin and Kehoe and saw her today. She answered all my…read morequestions and helped me better understand what coverage I have and way I have it. I asked her to look into finding a cheaper plan. She did! Not to sound stupid, but I am saving $120 a month on my car insurance. Way to go Amanda. You were so helpful and personable.

Lorrie at Haylor Freyer & Coon was dishonest in an attempt to earn our business. She did not…read morefollow through on changing the effective date of a policy, which she had confirmed via email that she had resulting in a shortage on our refund check. I am working with the insurance company directly to get the issue corrected. I was an insurance agent for 5 years and understand what good service in the industry looks like, you will not find that through Haylor Freyer & Coon.

In a rebuttal to a review from the previous person. For the most part I've had success in dealing…read morewith Lorrie. We are all entitled to our off days and in such should remind them when an error has been made. I've had this agent for approximately 22 years without any issues.

Please tell me how one company can cost someone HUNDREDS of dollars in mistakes? First they…read more"forgot" to cancel the insurance on my truck that I sold in February (I didn't notice until 2 weeks ago because I'm on auto pay from an account I don't really look at), then they "accidentally" sent the wrong portfolio over to my mortgage broker for my homeowners insurance that is in escrow. The truck cost me over $200, and the homeowners insurance mistake was over $400. Yes I'm getting the money back, but the fact that I had to catch the mistakes, and that I was out of that money for any period of time is unfathomable. I honestly was torn about making this a public review, but that was until I made a private post on my personal Facebook page that said exactly the same thing as above (I copied and pasted it verbatim) which lead to the owner Doug Dier calling my cell phone after business hours yesterday evening to basically try to guilt me and pressure me into removing it. He claimed he was calling to follow up on everything, but spent the entire conversation placing blame elsewhere, and if it were nothing more than a professional "follow up call" then he would have stuck to my issues and not brought up my Facebook post. He accused me of making the situation seem worse, and said I didn't even mention that I got the money back (I absolutely did as I am not in the business of slander). So, if you want to have to be your own insurance agent, as well as feel harassed by the owner for your personal life, then by all means, this is the company for you.

From the owner: Lowest Price. Better Coverage…read more As Erie Insurance Agents we provide superior home, auto or business insurance to suit your needs. Not sure what you need Talk with your local Erie Agent to discuss how we can help. With award-winning service and great prices we give you confidence that you are well protected.