Original was deleted, but I kept my notes! So I'm posting this again! We were treated very poorly in 2023, which is expected when you don't comply with the shot schedule. As a parent, I have a right to be concerned about the ingredients in shots. Read the black box label and research the ingredients list. Also, don't be fooled by the "it's such a tiny amount of" [insert ingredient]. All ingredients in shots are tiny amounts, including the metals, and thimerosal type of ingredients, which are used when two or more shots are combined. We were told that our child could not be seen at this facility because he didn't have the HEP B shot, which is contracted through needles and having intercourse, not by sitting in a waiting room. We were told he could get other kids sick in the waiting room, to which we replied that there should be no concern since they received their "protective" shots, right? Our son had to give a blood sample. They had one when he was born, and two at A-Z preferred hospital. I told them I did not want to have procedures done at their preferred hospital. I wanted to keep all documentation at the same hospital he was born. My request was simple and I did not want to have to get my child's data at multiple hospitals. They got angry with me about this because they couldn't find a place to fax the paperwork at my preferred hospital. Folks, it is the biggest hospital in the St Louis area. 1) how in the world can you not find a fax number to the pediatrics office at the largest hospital in the area?? 2) we were not informed that we could just take the paperwork into our hospital and make an appointment or be seen soon after. My husband got tired of the back and forth and caved in to a self proclaimed "professional" who proceeded to tell me that I "had" to do what they told me and that I HAD to listen to them because they were the "professionals". The tone and inflection of her voice infuriated me. How dare she tell me I "had" to go to their preferred hospital and that I couldn't question or make decisions for my own child's' benefit? I explained what happened to my baby's main hospital who asked for this pediatrics clinics' information. I'm sure they had a nice conversation. My baby 's tests came out fine. I never had a doubt he was fine. He hadn't received shots that are known to cause babies harm and it was apparent this office had turned a blind eye to the data. The fact that pediatrics offices make money off of unnecessary shots in an entirely different subject. My main concern was that these shots have ingredients that cause neurological concerns for the long term and have carcinogenic effects - gut and inflammation issues as well. As a mother I am allowed to question the shot schedule, which I'm sure you all know is NOT mandatory. The shot schedule is only mandatory for kids who are going to schools or go to day cares that are state funded. In addition, there are state exemptions you can use for your child to not receive shots - religious exemption. Please don't feel forced by pediatric offices, such as this one, that make it seem like it's the state law and you have to shoot your kid up with a bunch of chemicals as they growing. Their brains and little bodies are developing and these shots impede on children's progress. There are people fighting the fight for babies- children - trying to decrease the number of sick children via the ingredients in shots. Needless to say we searched for an office who listens to what parents want for their children. They ask questions about the ingredients in their shots, and try to use shots with the least amounts, of metals. They also separate the MMR vaccine and give them in three different months. (MMR has been looked at as a possible cause for autism. Studies have yet to be conducted on the combinations of which two ingredients are causing autism, nor which two plus the binder (possibly thimerosal).) Not only this, our office doesn't follow the timelines for which these shots should be given, because shots aren't mandatory! However, if you still want to give your child shots, this office offers a delayed schedule. Meaning that your child can receive the MMR vaccine at a later age since there is proof that the earlier you give your child the MMR vaccine, the greater the chances for neurological concerns, such as autism. Instead of a five minute drive, we drive almost an hour. We are very pleased with our new pediatric office and will not name them here simply because we don't want concerns between the two offices. read more

The best pediatricians in the Metro East. I have had three children see various providers through the years. Excellent care, fast appointments, and responsive to questions! read more

Dr. McGranahan is the best and gives high quality care to his patients. We have loved all office staff the more than 6 years my children have been going there and have always been able to get in quickly. read more

My son and I are sick to my stomach after our most recent experience. 3 years at this practice with my son & daughter. The staff has always been unpleasant but helpful enough when necessary. The nurses are amazing but should run as they deserve WAY better than to be affiliated with AtoZ. I've had mean doctors before but at least they were capable and compassionate. Dr MCGRANAHAN was wrong on so many levels today! Made rude insinuations, outlandish judgements, and barely let me get a word out once he asked questions. He cut me off at every other word while I was attempting to advocate for my 8year old. My son even said don't cut my mom off. This "doctor" if you can even call him that went as far as using threatening, erratic body language, while pointing a finger, and raising his voice to a minor all the while talking down to my son the entire time. Words cut and they scar! This "Drs" bedside manner is APPALLING and totally INAPPROPRIATE with a complete lack of human decency. We have been seeking mental health counseling and navigating a difficult home life this past year which McGranahan is aware of and still chose to act in such a repulsive manner. He even had the audacity to point at my son and say behavior like this makes me "question your parenting style" As a parent you should know we feel like failures multiple times a day and don't need someone like you, who should be helping, choose to be petty and purposely attempt to inflict pain by saying and using hurtful untrue words. My daughter visits AtoZ and gets raves reviews, seriously everyone loves her and comments on it so basically GRANAHAN you chose to stoop this low to make an 8 year old feel mortified and inferior because of your shortcomings as a doctor and human being?! My son chose to stick up for his mother. I assured him after he did nothing wrong that this was more about the doctor's inferiority and shortcomings than his or mine. I also chose to thank my son for sticking up for me as he lacks impulse control and chose to take a high rode and instead of losing control and behaving like MCGRANAHAN did, a middle aged man, supposedly well educated, business owning, MD! There is absolute no excuse for this kind of behavior from a grown up. Please "DR" see if you can look at yourself in the mirror or sleep tonight because if you can you are in need some serious mental help. It's apparent you became a "doctor" for all the wrong reasons. Maybe it's the power since you chose to try and use your power to degrade us to this extent. To become a pediatrician and be this toxic to children is baffling. You are a big reason why my children are scared of doctors and healthcare because when they're sick and in need of help the ones you trust the most choose to thrust their hand and words on you to shove us deeper into the dark, scary abyss. SHAME ON YOU MCGRANAHAN & ON YOUR STAFF!! AtoZ is an inconsiderate and incompetent practice. If I could leave negative stars, I would. This is one of the worst experiences of our lives, for my overly sensitive 8yr old and myself. MCGRaNAHANS attitude, wrongdoings, and how he chose to enter the room already fuming about something that had nothing to do with me or my son were absolutely horrifying to witness. This is my warning to all current and future prospective patience. Please save yourselves the unnecessary stress of inferior human interactions and find another practice for your loved ones and our worlds future. Our children do not need to be influenced by cruel people like MCGRANAHAN. This world needs kindness especially while sick and suffering in need, brave enough to ask for help. McGranahan please do this world one favor and attempt to save the world by finding another profession that doesn't involve people and definitely not children. I feel sorry for your son with supposed ADHD if this is how you choose to make people feel when they come to you for help with their condition. This word deserves infinitely better than a man or doctor like yourself. McGranahan you should be embarrassed of yourself! read more

Dr. McGranahan is awesome... BUT he needs new staff desperately!!! They are so rude!! On the phone, they have had me in tears THREE different times!!! Staff working with sick children & the parents of sick children should be kind and compassionate...anything but rude! And Dr. McGranahan is the complete opposite! He's knowledgeable, kind, & compassionate! His staff is going to run off his patients! It's so bad that we are leaving A to Z and going elsewhere..: some place where the staff are actually nice! We will miss Dr. G. though! read more

Would not recommend, there are many other options. Very conflicting information given to us about my son. Saw a different pediatrician office and will never go back here. Do not recommend. read more

I try not to leave reviews but felt i had to with this pediatric clinic. My granddaughter has attended this pediatric office since birth (over 3 years). From the beginning, we have wanted to change offices for her. But this was difficult through the pandemic. The front staff and personnel are consistently and incredibly rude. I have never called this office where the person answering the phone was friendly or compassionate. Dr. Wagner is fine and provides time and attention in office visits. However, the staff is awful. They are extremely rude and condescending. When I mentioned that we would be gaining guardianship of our granddaughter and changing pediatricians in a few months, an office manager came out and stated that my granddaughter could not be seen there anymore and was no longer a patient. When I stated that we were not changing pediatricians for months and that we did not have guardianship as of yet, she repeated that since I stated we would be changing that our granddaughter was no longer their patient. It was absolutely unprofessional and ridiculous. It makes no sense and I have never heard of OR experienced anything like this in any of the places we have lived through the military. The office manager was rude and enjoyed stating that our granddaughter could not be seen. As a black woman, especially in this office with no diversity in staff, I particularly felt targeted and offended. No one should bring his or her child here if you want to be respected, listened to and given compassion. read more

Dr. McGranahan is the best! After trying two other pediatricians before age 4, I was so happy to have finally found Dr. McGranahan! My son is now 16 and we still love him! He takes his time with us every single visit. Very thorough and down to earth! Can't say enough good things about him! read more

I'd give zero stars if I could. I had a apt for both my children at the SAME TIME. I cancelled my daughters apt but still brought my son in. They tried to charge me $50 No Show Fee. I said I cancelled and STILL came with my son. The office manager Katie is HORRIBLE. Doesn't return calls, avoids the issue. Mind you I've never ever carried a balance there. Always pay my copays. They mail me a letter stating my daughter was no longer a patient there. They toss you off on their many NPs there. I've caught them twice put my copayments on someone else's name. I keep good records and had my checks for them. This place will fail with their horrible staff. Plenty of other offices who are Friendly and Won't Treat YOUR CHILDREN like crap and cancel them in the middle of flu season. Shame on this office. 3/2/20 I'm currently two messages in for requesting shot records. No return calls, messages. BEWARE read more

We've been with Dr McGranahan for ~14 years now, since before they opened A to Z. He is the absolute best doctor we've ever had, and the NPs and other docs are great too. They take their time, are thorough, and care deeply about their patients, newborns through teenagers. They are nearly always on time for appointments, which is really important to me. To counter some of the other negative reviews, the old office manager was indeed a horrible witch; she is gone now. Front desk staff have come and gone over the years, and some were better than others, but getting to see these wonderful doctors makes any minor inconveniences worthwhile. read more

Amazing care for both of our children! Patient, kind, and knowledgeable.

I have 3 children, my oldest 23 and my youngest 14 and I have nothing but fantastic things to say about Dr. Eberhart and A to Z Pediatrics. Everytime I need anything, everyone at the office goes above and beyond to to make sure my kids receive exceptional care. I would recommend A to Z to anyone looking for pediatric care on the Illinois side of the river. read more

I am such a huge fan of A to Z! After doing a lot of research online and asking friends, I chose A to Z Pediatrics for my daughter after our insurance changed and we had to leave her doctor of over a year and the practice that I had been going to basically all of my life. It was a hard thing to do, leaving a family practice I knew and trusted for a doctor I had only heard of. But I went for it, and I am SO glad I did. Every time I leave A to Z I kick myself for not having taken my daughter to a pediatrician all along- especially in those first months of parenthood when you don't know what the heck is going on. The waiting room is super kid friendly with an underwater theme. My daughter freaks out in love about the water wall (it's sort of like a waterfall under glass, but with more bubbles). The entire place is painted with a beachy theme, with lots of bright colors and letters and paintings all over the place. It's so great. Even the exam rooms have little baskets full of toys to keep my daughter occupied so she isn't stuck playing with the exam table like at our other doctor. We see Dr. Wagner and are definitely in love. She's very easy to talk to and relatable and down to earth. Once, when we had a yucky diaper rash issue, instead of just scheduling an appointment to bring the girl in, she gave us some really great, specific tips to try for 5 days or so. This I loved since at my old doctor's office they would have just made an appointment for her and one of the Physician's Assistants, not even the doctor, would have seen her. Love it. read more

Dr McGranahan is fantastic! Not only competent, experienced, promotes evidence based practice, but also hilarious and enjoyable to be around. Every appointment he references up to date research and knows how to put anxieties at ease. Special shout out to Heather, she's great and makes us feel like family. read more

Dr. McGranahan and staff have been taking care of my children for almost 10 yrs. I clicked on their business because I couldn't remember Saturday hours and was appalled by the low star rating!! As far as our children's health, Dr. McGranahan has always gone above and beyond. He came to my husbands funeral and gave me his cell number, just in case, to make my life a little easier. Any business that has employees is bound to have bad apples. Remember people, medical workers and doctors are humans, not machines. Always, ALWAYS be your own and your child's best advocate, and surround yourself with the best and most sincere people you can find. That is what I have done with A to Z. Oh, and if you don't pay your bills, DUH?! Walmart sure wouldn't care about your situation and let you leave without paying, so don't wine about being dismissed when you don't pay for services rendered. They have to pay to keep their lights on and families fed too. read more

A to Z Pediatrics - Pediatricians Near Me - Caseyville, Illinois

Wish I could give them a zero! Skip this doctor and pick another. Staff is rude and unprofessional. I received a drop letter 16 years ago when they 1st opened up the office on 159 heading into Collinsville. Dr. Wagner was my sons doctor. I was out of work at the time at could not afford my co-pay for my son. They kept sending me nasty letters over $20 weekly. when I told them to stop harassing me I received a letter that they had dropped me and my son. I will tell everyone not to go there read more

If I were able to rate them a negative 0 I would. This doctors office is very unpr they talk to you like CRAP , hang up in your ear and if you don't agree with what the doctor says they will drop you. Find some place else to take your children, you will be highly disappointed, this place is a joke. The doctors only care about the money and they fast talk you just to get you out of the appointment. read more

Please do not take your child here the nurses are not friendly. They handle your child not with care or ease. They need a new nursing staff, especially during COVID you can not come in with your child. That's a total NOOOO! read more

I brought my 3 week old son in for a horrible cough, gagging, sneezing, irritability and constantly spitting up. Dr. Eberhart barely looked at him and said it was acid reflux and to just try burping him more in between feedings. My mom instincts knew this wasn't the case so I brought him to a different pediatrician the next day for a second opinion. Come to find out, he had RSV! We ended up having Er visits and a follow up with the diagnosing pediatrician that same week. The following week was his month check-up at A to Z. I explained to the medical assistant that I had gotten a second opinion and that he tested positive for RSV. She left the room for about 10 minutes and then the office manager came in to speak with me. She basically said Dr. Eberhart is uncomfortable with continuing to see my son as a patient because we opted for a second opinion. We were handed a transfer of records release form and sent on our way without being seen for his appointment. To me, Dr. Eberhart was embarrassed she didn't catch the fact that my son had a dangerous virus and didn't want to own up to her mistake. I was completely taken back that because I opted for a second opinion regarding the well-being of my son that we were terminated as a patient. Every appointment feels rushed, and I don't feel like we were given proper care. OBVIOUSLY, because a serious virus for infants like RSV was not even in the question even though he was showing all of the signs and symptoms. read more

We found A to Z after relocated from Georgia to Illinois. I have not been let down yet! Dr. McGranahan is by far our favorite and now they have a new patient portal! read more

I wish I could give a zero star. Do NOT waste your time with this pediatrician office. I had two separate incidents one on each child. The most recent was my son is on medication. He has to go in every few months for medication visits. He had his visit in March, his medication was adjusted. Had to go back in May for a checkup on how he was handling the medication. I get a call that he is due for a regular wellness visit. Granted the medication visits and a wellness have to be separate for all insurance purposes. So he is up to date on his medication checkup. I explain I'm driving I'll have to get back with them for the wellness. Monday morning comes they are calling again. They then proceed to tell me they will refuse to fill his medication unless I am seen by aug 4. I say you can't hold his medication when he is current on his med checks. He has been seen 2xs in the last couple months. Even with insurance these are separate appointments. I loose my cool bc your now threatening to hold a child's medication over a check up. If it was a medication check up I totally get it. But it's just a yearly checkup. That is 100% unethical. I had already began looking for another office when I get drop letters on both my children. They are very pushy. They schedule appointments for my kids that I didn't schedule. Do not go here! read more

Beware this practice!! I moved my kids here to follow Dr. Wagner, and so wish that I hadn't. The office manager is AWFUL, and so is the front desk. They "dropped" my child after I requested a delayed vaccination schedule. They also lied and told me that my daughter was receiving 3 vaccinations, when really it was 6. She became extremely sick and fevered for 4 days after the vaccines. When I asked the office about it, they blamed it on "picking up a virus in the office" Umm...I don't think so. She became sick exactly 3 hours after her vaccinations. The entire office was completely unsympathetic and rude. They also misdiagnosed my son last winter. They told us that he didn't have H1N1, but after he became so ill that I was panicked, I took him to Children's. They diagnosed him with H1N1 there. Terrible practice!! Take your kids elsewhere!!! ***update*** 10/01/10- I spoke to the office manager (who is related to one of the doctors) today regarding transferring my children's records to another office. As soon as she picked up the phone she began a fight with me regarding my online review of their practice. She was highly combative and threatening. She also told me that "it didn't matter" what I thought because they had other positive reviews. Funny...I thought a pediatrician's office would care how they treat CHILDREN and their parents. Isn't that what it should all be about anyway? I don't know what their prority is, but my priority is seeing that my children are well taken care of. Maybe they should focus less on personal insults and more on improving the level of care they provide. read more

This place is ridiculous!!! First they bring me in to get my kids shots, then charge me for mental wellness visit which they refused to fix or reverse! Then my youngest son had been sick for a month and after calling, calling, calling and calling with no help from them execpt try honey, cough syrup and steam baths, I switched doctors which the new doctor informed me my son was only breathing at 95%!!!!! We had to do breathing treatments right away and take albuterol for 2 weeks and guess what....no more coughing. They also tried telling me my son was depressed and to get him on all these meds, wen to a new doctor, she thinks not, my son is perfectly happy, heathly and has no issues, he does however have asthma which of couse Dr. mcGrannahan didn't catch that on my oldest either, they sure are sweet and nice to you when your a patient, but argue a principal point or refuse to pay a 400 bill they messed up on, and they are no longer nice people, they could have really hurt my son by not trying to see him after a month of cough, do not go here!!!!!! Dr. Laura Hill in Alton is a much much better doctor and she actually cares unlike this place. read more

Dr. McGranahan is so wonderful, I almost don't mind when my kids are sick so we have an excuse to visit him! The rest of the medical staff is fantastic as well. I am always able to make an appointment and receive uncompromising care. My kids love all the doctors and nurses at A to Z. Couldn't be happier with the medical care and convenience. Thanks to everyone at A to Z for making those 'tough times' as easy as they can be! read more

Terrible customer service. The medical staff is okay but we transferred to a new pediatrician after just a couple of experiences with the office staff. Even obtaining your own child's records feels punitive and like they are doing you a favor. For $15. read more

Dr. McGranahan is awesome! The staff is so so. But, the office manager is insane. Beware. Love Dr. McGranahan but would only recommend this place with the disclosure that you could be terminated as a patient without due cause and your character could be attacked by the office manager. Also, I had to call numerous times about mistakes in billing. read more

I would rather not have to write this review but I feel it is my obligation to share my experience with the clinic today. I am hopeful something will change at this pediatric office as a result. Upon arriving to the A to Z Pediatric clinic early for my 4-year-old daughter's sick appointment (cough/breathing/asthma), I was informed that my 11 week old was overdue for her 2-month appointment. I told the front desk clerk that the baby had received her shots and is now being seen by a different doctor. Mind you, I informed the receptionist of this fact when I called to cancel the 2-month visit weeks prior with no apparent issue. My three children and I were then called into an exam room by the nurse where she promptly stepped out saying she would be right back. Soon thereafter, a receptionist, I am assuming the office manager as she didn't identify herself in name or position. The woman proceeded to aggressively, combatively with agitated voice and demeanor tell me and my three children (4, 2 and 11 weeks) that A to Z Pediatrics was "terminating our care." I asked what if my child (obviously sick as we made a sick appointment) needed follow-up care; she replied "no" and follow-up care wouldn't be provided regardless of the health of the child. She continued that since we have switched one of our children to a different provider they no longer "trust us" and that we don't "respect the doctors." Due to the unprofessional demeanor and combative attitude, I prudently opted not to have our daughter seen, packed up my family and respectfully walked out as I could no longer trust she would receive quality care. I remained very calm and professional during this horrible interaction but my children were subjected to this unprofessionalism and bullying. I sobbed once I made it to the parking lot. Legally, they have refused care. Furthermore, I feel the front office staff abdicated the Hippocratic Oath for the medical staff, which is unfortunate and unprofessional. There is no reason I need to disclose why I chose to have one (not all) of my children seen by another doctor. I sincerely hope this is not retaliation for questioning a potential high dosage prescribed to my infant on a previous visit. In fact, it was not me who questioned the dosage, but a pharmacist and was confirmed it was a high dosage by the pharmacist filling the prescription. read more

On Friday December 9, my daughter had a sports physical schedule at 3:30PM. But unfortunately, she now was sick too, so we were going to see Dr. Eberhart for her sports physical and a doctor visit too. We live in Edwardsville and traffic was not the best so what is normally about a 30 minute trip took me 40 minutes.....we arrived at 3:36PM.....I know this because there was a lady with her 9 or 10 year old son and a small infant in front of us and they signed in at 3:36 and we were right behind them waiting patiently to check us in. Her son even kept the door held open for us because we were literally right behind them. It took them until 3:40 to get checked in....when I was able to sign, I signed in at 3:36 because that was technically the time we arrived. The receptionist was less then professional and proceeded to tell me because it was 3:40 we would have to reschedule for another day! I told her we were there at 3:36 because we arrived literally right behind the lady with her son and infant and she said, "I am sorry we are going to have to reschedule". I said, "That is unacceptable I am not going to reschedule because I am 6 minutes late for an appointment".....I told her, "I completely agree when a patient is 15 minutes or more late the doctor should be able to reserve the right to reschedule, but 6 minutes is ridiculous!" I asked to speak to someone in charge and again the same thing, another female walked up and said, "Oh have you been told you have to reschedule?" I was livid, I asked to speak to the Doctor Eberhart, knowing there was no way she would approve her clients being treated this way. But of course the receptionist very unprofessional and rudely stated, "You can't see her she is with patients". I let both ladies know this is completely unacceptable and that I will personally be writing my experience on social media about the treatment we received today. They both didn't seem to care one bit! So after that we drove back to Edwardsville and had to go to Urgent Care and pay for what should have been a $25 Copay with Dr. Eberhart.....we had to pay $60 for my daughter's sports physical (this should have been free but because it was an Urgent Care they charge) and another $50 to be seen for her virus. So I drove an extra hour and half and spent an extra $85 dollars out of pocket.....all because we were ONLY 6 MINUTES late for an appointment! How many times have I had to wait over 30 minutes and even an hour to see a doctor and we are late 6 minutes.....UNREAL! Needless to say we will be changing doctors! read more

Love the doctors there but their front desk needs attitude adjustments! I'm not one to complain about ANYTHING but I couldn't hold my tongue on a certain visit and had to speak with the office manager. I was told that a certain someone who I had an issue with has been talked with before about her attitude because she comes off very cold and impersonable. She has been ok for a while and once again I cannot even stand to call to talk to someone when I need to because I will have to talk to her first. If she is an issue there, then WHY IS SHE WORKING FRONT DESK! I've had other friends complain about the same woman. She is HURTING YOUR BUSINESS!!!! I've recently called and because I couldn't get my son in before they closed that day, I was turned away from calling in prescription. They have known my sons condition for months and months now and he NEEDED meds. She said, "Well you do know it's important for us to see him so we know what to prescribe!" LADY...... we KNOW what to precribe!!! It's the same thing we have done in the past because of his condition! She would not listen to me and just said, "sorry we cannot help you if we cannot see him." I couldn't of hung up on her ANY FASTER!!!! I"M FURIOUS!!!!! Thank you FRONT DESK for being so compasonate for your patients. Nice knowing you. Request for records immediatly! read more