After reading a number of reviews on this office, I find I'm not alone in my disdain for this office. After a follow-up appointment was scheduled, following a visit with Dr. Satterlee; I received a call from the office - for some reason the doctor was not able to keep my appointment (I believe because of her own pregnancy). The office called me in advance to notify me and cancel the appointment, and offered to reschedule; however, I was going to be unable to schedule at the times they had available with the other doctor (Young) - so no appointment was made. About a week later, (the day before the original appointment was to be) the office called me and left a voicemail with an appointment reminder. I called to straighten out the scheduling misstep, and reminded them the appointment was cancelled - having been annoyed but thinking the matter was resolved. Then two months later I recieved a bill for having missed an appointment with doctor Young, and the letter threatens collections over the $25 "NO Show" fee!!! Ridiculous! Upon trying to straighten out the matter, the office manager refuses to dismiss the bill, and I have received subsequent letters to 160 days late. Do not go to this office - their office staff is horrible, and attempts to make YOU pay for their mistakes. I have since switched doctors; save yourself the trouble and DO NOT GO HERE. read more