Owner contacted me, apologized for difficulties in reaching them using online and thumbtack…read morenumbers, and requested i amend the initial two star rating. We have three viable proposals from reputable companies in hand, so will not be proceding with Hot rod for our pool repair services. However, in fairness to the company owner we raise our rating to 3 stars and reiterate the rating is for ease of doing business and not lack of responsiveness nor actual work quality or timliness.

Two stars only for their initial contact. Decided to go thru Yelp on soliciting a company to…read moreservice my pool heater. They responded right away, and thought we set something up for the following week. They said they would contact me, but never followed up. Too bad, they lost my business.

THIS IS A SCAM!!!! They took our deposit and then ghosted…read moreus! Four Seasons harassed up with a 'salesman' who lied to us about the fees and legality of building a sunroom in our backyard until we paid our deposit. Then once our town pointed out the zoning issues, Four Seasons refused to respond to emails and calls. They fraudulently took our deposit and then ran away with our money! THIS IS A SCAM!! DO NOT HIRE THEM! June 4, 2025 Update: This company is a FRAUD! They are lying to us. "Matthew L." Is NOT the business owner. He is just a Yelp bot - the Company has still not called us to rectify the issue, and return our $9300 deposit! The real owner is Shaun Kennedy of Latium USA, a semi-professional boxer (https://www.linkedin.com/in/shaun-kennedy-a3b5704a). And it's Head of Customer Service, David Angosto, has been accused of sexual discrimination in the workplace (https://www.employeelawnewyork.com/probable-cause-of-sex-discrimination-against-four-seasons-sunrooms/). This company is NOT accredited by the Better Business Bureau (BBB). And I have filed complaints with the BBB, the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). I am not stopping until I receive my deposit back from this fraudulent enterprise!!

I paid a deposit and ordered two sunrooms in July last year. Still nothing. No responses and a…read moredaisy chain of people that come and go but I still have nothing. Start communicating or return my deposit.

We used Shade and Shutter Systems to install retractable screens on our back porch. Our house is…read moreonly two years old and has very detailed support columns. Mark Legenos was our sales representative as well as our installer. I can't say enough about the way Mark was above any expectation of a perfect craftsmen. His attention to detail and prompt responses was awesome as well as his people skills, Mark was a pleasure too do business with. Also the product is of high quality and built to last. If you are interested in Shades and or shutters, don't look any further than Shade and Shutter Systems, LLC, Guilford, CT 06437 and Mark Legenos. They are worthy of FIVE STARS!!!

Mark Legenos installed our house shutters when it was built by the previous owners. Hurricane Irene…read morerelentlessly pounded our house with ferocious fury in 2011. We took direct hits of 20 Ft waves slamming the house for hours during the extra high tide. Not a single drop of water entered our house. Seriously, not a drop. We saw our immediate neighbors' homes brutalized by Long Island Sound. The shutters 100% did a superior job. We decided to complete the protection of the house by installing shutters on the remaining windows and doors. Mark came out to measure promptly and within a short time, he installed them. In our extensive years as multiple home owners, we have seen our share of inferior craftsmen. Mark gives homeowners hope. Yes, that perfect installer does ,indeed, exist. He is meticulous, immaculate and hard working. Best of all, he is a problem solver. He thinks. He creates perfect solutions to those annoying problems that always seem to present themselves on the job. All that and he comes with an engaging personality and style. The shutters are fantastic and you will not find a more honest and skilled person than Mark Legenos to measure and install them.

Terrific customer service! Reliable and honest. Highly recommended!…read moreHad a problem with a retractable awing covering and was given great advise as to how to rectify the issue.

Love our awning. Lifesaver on our super sunny backyard deck. Fast and friendly estimate,…read moreinstallation, and follow up. Highly recommended.

Horrible and rude. Unprofessional. Their service manager is a hothead that even gets angry on a…read moreSunday night when your call goes to voicemail. Poor customer service.

I wish I had installed a retractable awning a long time ago. I missed out on enjoying my deck all…read morethese years during the hot summer months. The Awning Place came highly recommended and I can see why. From Bob coming out to do the measuring and giving us options to the installers, everyone was a pleasure to work with.

We had a foundation crack and water and mud were coming into the basement. We had multiple people…read moreout to look at the project and most of them apparently had no idea what was causing the problem, much less how to fix it appropriately. Called Lorenzo and he came over ON A SUNDAY! Looked carefully at the situation. He determined what the issue was and came up with a plan to repair it. He was so responsive to my texts and calls. He thoroughly described what his plan was plus the time frame and cost. He and his crew came, did the repair, and came in UNDER the estimate! The job was completed very smoothly and the result is a huge peace of mind knowing that the problem is corrected and will not return. I smile every time I go past their work. I can not recommend Lorenzo strong enough. The best I can leave here is 5 stars but he deserves 10, without a doubt! Fabulous to work with!!!!

Lorenzo Salvioli was incredibly efficient, responsive, professional, and straightforward in his…read morecommunications and the work he and his team performed. He came out first to meet with me and view the area we wanted to repave. He advised me on materials and where I might purchase them. He returned to measure the specific area and gave me an accurate count of how many pavers and how many thin stones to order. He predicted how long the project would take. The project came out beautifully. He and his team were very careful with the plants around the patio area that was repaved with porcelain pavers. We appreciated their care with our lawn and landscaping. They were clean and methodical in preparing the area to be repaved, paving it, and cleaning up afterwards. The outcome far exceeded my expectations - and that's a lot because I am a perfectionist. Lorenzo is an honest, highly skilled, and highly experienced mason and businessman. I recommend him to anyone. The fact that he consistently did as he said he would do (beginning with calling when he said he'd call, coming by when he said he would, and supplying a proposal when he said he would) set him apart from other potential masons I interviewed. His proposal was detailed, specific, and described exactly what he did. He also was reliable in following up with the paver provider and making sure the right materials had been ordered and starting when he said he would). Part of the beauty of the newly paved patio is the good feeling I have about Lorenzo's having done it. It is such a pleasure to work with such a professional and honest person. He absolutely knows his materials and the machines used to cut and apply it. I would trust him with any project involving masonry -- and probably beyond that scope were his business to take him there.