Great service and value. Easy to call and schedule a…read moresame-day ride. Staff were professional and friendly.

Unfortunately they don't deal with health insurances. For two mile ride he charged altogether…read more$107. Plus the driver needs to put up more of a friendlier or cheerful face. He looks like he hates his job, to me. I spoke to him in my language (Tagalog) but he didn't seem to care about it. He spoke back to me but not much in conversing. This is what turns customers away. You don't feel welcomed at all. It's just a job. I I've met much better drivers on the island who transfers handicapped patients with cheerful attitudes. It makes the ride more enjoyable. I would've given a 5 stars, but, I just didn't feel that good vibe. For that I had to give it only 2.5stars. It could've gone better but it didn't.

If you are looking for dependable accessible taxi service in Honolulu Waikiki, I highly recommend…read moreFlash Shuttle. Our hotel referred us and we could not be happier with the service.. We booked in advance for transportation from the airport to our hotel and back with Lori, the owner. She was extremely friendly and punctual, and we had a lovely conversation both upon arrival and en route to departure. The vehicle was a mini-van with a rear-entry ramp. Lori expertly rolled me into the position and locked my chair in to place. We would definitely call Lori again upon our return.

So I've had the privilege of using Flash's ADA van services for persons with special transportation…read moreneeds. The Flash Staff is very professional and is extremely diligent with promptness. They have state of the art equipment to address your medical transport needs. Most importantly they pride themselves on safety. I wouldn't use any other service. Mahalo to Kalua and the crew!

Reliable, punctual, and very professional. Danny is courteous and attentive, and clearly…read moreunderstands the needs of elderly passengers. Vehicle is clean and well-maintained, and safety is always a priority. This service makes transportation stress-free for both seniors and people who to disabilities.

Normally, we handle our mom's doctor visits ourselves, but as she's become more frail, transferring…read moreher to and from the car has become increasingly difficult. For her recent procedure, especially with her recovering from anesthesia, we decided to use KM Transport - and we're so glad we did! We needed a last-minute ride, and Danny called me back promptly. He took down all the necessary information, sent an estimate via text, and confirmed the pick-up for the following day. Danny arrived on time, ensured Mom and her wheelchair were safely secured in his clean, comfortable minivan, and made the ride smooth. He was not only a careful driver but also kept the ride pleasant with friendly conversation. When her procedure was delayed, Danny was flexible with the schedule and maintained clear communication. Even with heavy traffic on the way back, the trip was stress-free. Once we arrived home, he made sure to wheel Mom into the living room to get her settled comfortably. He also accepts credit cards, which made the process even more convenient. I highly recommend KM Transport for anyone in need of reliable, non-emergency medical transportation.

I would appreciate it if you could signal. I was driving near you and I did not know if you were…read moreturning left or right. As you went down the street, to an intersection, you also did not signal that you were turning right. The use of signals tells other drivers your intentions, such as someone behind you or oncoming traffic. Please exercise safety when transporting kupuna.

I used to work for a skilled nursing facility and all of my clients adore Royal Kupuna Transport…read more Per my clients, the driver is very nice and willing to accommodate their needs like waiting for them during their appointments, offering to push standard wheelchairs and broda chairs to physician appointments, and finding alternative routes and parking options for my clients to safely make it to their appointments when they are unfamiliar to the area. Also, the interaction as super easy and the workers are very professional and kind. Highly recommend them :)

Our nonemergency medical transportation company recently had an opportunity to work alongside…read moreAloha Transport assistance and it was nothing short of amazing! The type and quality of care that I saw was wonderful, the communication he had as a companion was with compassion! It was amazing meeting and working with you, Jeff!! Keep up the great work. The world needs the love and compassion I witnessed today. James MediZoom Medical Transportation

They handled the long trip smoothly. This 10-hour flight, and the 2 more hours on the ground, came…read moreoff on schedule, overcoming some significant travel delays when the rental car company's network failed. Jeff's careful, yet seemingly effortless, planning meant that even the unforeseeable felt like it wasn't a problem. Jeff also worked patiently with us beforehand, and coordinated everything we could think of and much that we could not. More important, Jeff's personality and manner with our very difficult patient reassured her and our entire family that things were going well and were not going to be too messed up. They deserve the highest possible rating--I never imagined it was even possible to this job so well!

Thank you! This is an absolutely 5* professional service that was there when I needed an after…read moresurgery wheel chair pickup and transportation to my door. Randyn was lovely and professional and the vehicle was comfortable and modern. Lynne was lovely and responsive which made the whole experience even Better. A huge thank you to the team at R and R Transport

Father and son are great I highly recommend them The…read moretransport is clean both are very respectful and reliable

I was nervous about hiring a gurney transport for my Father because his behavior has been…read moreunpredictable. Often times being very uncooperative. However, HPT did a wonder job, from start to finish. Shout out to Ed and Seth for your patience, communication, and professionalism. You put my Dad at ease, treated him very well, and he even said he enjoyed the ride. I would recommend Hawaii Patient Transport to anymore needing this type of service. Very kind and compassionate people all along the way: From the reservations person to the actual transport services.

Reckless driving on H1WB taking Tripler off ramp at 1:09pm May 1st, 2026. Tried to overtake cars on…read morethe on the off ramp, merging with no caution for other vehicles and crossing solid lines. Red Toyota with LP: HTP 14. Quality of care is highly questionable if this is a medical transporter with no regard to safety on the roads. Driver was an older gentleman wearing sunglasses that "waved" off other drivers as he was passing, assuming he was late to his drop off/ pick up at Tripler. Highly unprofessional especially in a company car.

Outstanding!! Arrived on time, very effieicent and safety consious…read more Excellent driving, habits and courtesy. I was very impressed and happy with this servie and I will continue to use them. I highly recommend them.

I recommend Warm Hearts services to all in need of caring, loyal reliable transportation…read more Not only were they dependable to transport me where I needed to go. The service was on time sincerely cared about my well being . They Communicated well with warm hospitable service. Thank you Warm Hearts.

Would highly recommend this transportation service. It was easy to book and communicate with the…read morecompany. As well as very punctual for my patient's appointment. I look forward to continuing to ask for their services.

From the owner: Locally owned and operated, RLJ Non-Emergency Medical Transportation provides safe and reliable…read moretransportation services to those who need a little extra care. We speak English, Tagalog, and are dedicated to providing exceptional service to our clients. We answer our phones 7 days a week, and we are here when you need us. Expect nothing but the best from our company, as we treat our clients with kindness, respect, and compassion. We are committed to exceeding expectations and providing a higher level of quality and care. We accept ambulatory, wheelchair, and gurney riders. Available Monday to Saturday, 4am to 10pm, and Sunday, 6am to 4pm, we can get you to and from various appointments, grocery shopping, medication pick up, errands, senior activities, and much more. Additionally, we can bring you home safely from doctors' appointments and after discharge from a hospital. Our drivers are CPR and First Aid Certified, and we are committed to providing safe and reliable transportation services.

In the month of November 2024 thru JUNE 12, 2025 my insurance assigned me with A'ALA Transporrt…read morebefore A'ALA Transport I was with 4 or 5 different Transport company 1 a big name company which I will not expose with the others did not fulfill the contract . The promise 1) Customer Service 2) on time pick up to Appointments 3) Safety 4) not returning calls or answering when appointment is done sometimes waiting up to an hour and a1/2 . And when picked up they are mean spirited . I'm speaking on real life services that I've received from these companies that's Very Alarming! Yet they are still allowed to do Business. On November 2024 I was signed on with A'ALA Transportation KALEO is who always had Great Customer Service when confirming all appointments.He always got out of his Van and made it appoint to literally strap the seat belt on me and made sure I was okay ! I have prayed for a Transportation Company like this to be treated like a human and feel they care about the elderly. KALEO passes withTen Stars ! I also had Zero problems with calling to be picked up . He was ALWAYS kind and reassuring this company went over and beyond in Customer Service and True Concern for there customers is my experience . Thank you KALEO forGreat CUSTOMER SERVICE God BLESS YOU Mahalo Brenda

Please do not use this company Had Monday-Friday scheduled…read morepick up then all of a sudden received a text going on Vacation for 1 week. Later 1 week turned into 2 weeks. No notification at all and was left scrambling trying to find another company Very unprofessional and will leave you stranded without warning