Beacon overpromised and underdelivered…read more The cons: Sub-par deliverables, frequently filled with typos, formatting issues, and errors. Their strategy was either generic or nonexistent, with no clear plan tailored to our business. SEO was completely overlooked until we raised concerns, only to be told it wasn't included in our current package (which is why they hadn't noticed that it had dropped). Worst of all: the website team. We've worked with a number of web teams in the past, and Beacon's web team was by FAR the slowest, least responsive, and required the most hand-holding and clarification of any team we've ever worked with. We waited up to two months for basic fixes (like broken buttons), and some were never resolved at all (and then quickly resolved in 24 hours by a new non-Beacon team). Turnaround times were poor across the board, and we felt like we spent more time fixing mistakes than moving anything forward. When we voiced concerns, there was little accountability. Beacon stood by work that clearly missed the mark, without having actually seen it. The Google Ads setup was a mess, poorly targeted from the start, and (again) full of issues no one double-checked or caught (fixed by a new ads team within a week). We felt constantly frustrated and behind. Ultimately, this partnership caused a direct, measurable decline in our revenue. Organic traffic, website performance, overall leads...all dropped--working with Beacon cost our business thousands of dollars. The pros: Two stars only because our marketing managers WERE kind and responsive. Gidion, in particular, took over our account and worked hard in the final months to try to address our concerns. And after we ended the contract, the CEO did reach out directly to ask for feedback. But based on our overall experience, we cannot recommend Beacon for marketing services.

Last Friday night I messaged Jennifer regarding a portion of my website getting a 404 message,…read morethinking that she might get back to me in the morning, but most likely on Monday. I was responded to within moments. Before 15 minutes had passed it was discovered my site had been hacked and her technician while on vacation was logged in and fixing the issue. I am so ridiculously pleased with the above and beyond level of service I received I don't even have words. I find the staff at Beacon easy to communicate with and pleasurable in general. I am grateful for the role they play in Anchorage marketing... Making it accessible to the smallest of businesses and educating the business community through conferences of leaders in social media, and inbound marketing. Rob and Jennifer don't stop. This is the kind of work that creates greatness!

This is a nice local business. Friendly staff, excellent capability to do lots of different things…read more I rated them poorly due to the fact they communicate poorly. The constant back and forth via email to ask single questions was very obnoxious. With all of the back and forth there was lots of documentation regarding the design, font and placement of the mugs I had laser engraved. When I received my product there were errors made. I notified the staff whose response was "sorry". The body language said to drop it. So I did. But they shanked the design on a product that was valued at hundreds of dollars. They met the deadline but they seem understaffed. I wouldn't completely avoid them but they certainly won't be my first choice if I have other options.

Friendly, Fast, Fair in pricing - but most importantly, they are just darn good at what they do…read more They have done Vehicle Wraps as well as logo embroidery work for my company projects.

I was told they could only make 100+ yard signs I needed 20-30, said they are more of large…read morebuisness company not a mom n pops printing store. I said say less I have 50 signs double sided 2 color with stakes $260. I tried to support local . mike piccata said they were good folks. to the rich

I know, I know. A review of a sign company?…read more A sign company is an odd business, not something people usually get excited about. It's more like a chore than a pleasure to shop there. It's not like you're buying the iPhone 8. Let's be honest, you're buying signs. They are probably for work. This could easily be a mediocre 3-star review, BUT: These folks are sharp, super-sharp! I needed some signage (a LOT of signage) in a bind and they got it done, just when they said they would, and for cheaper than anyone else in town! Really, what more could you want? I've since used them 3 additional times and I always get the same impeccable service and lightning-fast email replies. If you're looking to get signage/printing done in town, you can stop your search, this is your place!

Working with SunDog has been a DREAM COME TRUE! I can't emphasize that enough! Our team doesn't…read morehave anyone dedicated to websites, and having the experts at SunDog has saved me hours of endless googling and guessing.

Sundog Media is a wonderful company to work with. Very responsive to our suggestions and needs for…read moreour website. We love working with them.

The worst experience I've ever had. The customer service was useless. Extremely overpriced for the…read morequality of the garments. Turnaround times were a joke. Paid a lot of money for shirts for an event that I didn't get in time. Was pretty much told that it's not their problem. Definitely won't do business with them ever again. Don't waste your time or money with them. There are other print shops in town that do better work. And actually print them in the timeframe they promise. How Shirts Up have stayed in business this long is baffling!!

I have ordered Band Shirts and stickers from them and have been pretty satisfied. They have a…read morereally good working knowledge of Photoshop and design in general. They were able to spruce up my design a bit as well as designing our stickers from scratch. They turned out great, on time, and in budget. My only words of advise are...... Go into the location to get your project started. I had some issues initially trying to get info over the phone and email, but from the moment I walked in, the ball began rolling nicely. Overall- Great staff and quality work!

I contacted John after my site was taken down by another hosting provider, they offered zero…read moreassistance to fixing it! John, jumped in, gave me a detailed plan of how to address the issue. Within a couple of hours he had recovered my site from the old provider and had my site live in a new hosting environment. He is incredibly responsive, detailed and very easy to communicate with! I look forward to continuing working with Honor Code to further develop my company site! I would definitely recommend his services!

Speedy Mail is awesome! I'm a remote worker in Alaska. My company is based in the lower 48, so of…read morecourse we use Lower 48 print shops. I had to use Speedy Mail for a personal thing and they were so good that we're now slowly starting to move company print jobs to Alaska. They're very fast, very professional, and the quality is fantastic. I love the personal attention to detail. They have the prices to compete with big companies but the customer service of a boutique shop. Highly recommend!

My boss told me to get 20 copies of a corporate safety dvd made by 4PM today. I rushed over to…read moreKinkos where they informed me that they do NOT make copies of videos, but, luckily, they directed me to Buzzbizz Studios. Located downtown they are only a couple blocks away from my work. I always feel bad walking into a business and telling them that my emergency is super important and they have to get it down NOW, but the folks at Buzzbizz were super helpful and said that they would get started on it right away. I dropped it off at 10:30 a.m. and they had the videos done by 12 p.m. I definitely recommend working with Buzzbizz for all your media needs!

My wife and I had them print some flyers for us. The quality was good and the design process was…read morepainless. Some of the better pricing for these services in AK.