My lock needed fixing and well, they even tried to help me by saying- are you sure the battery is…read moregood? Before sending someone out. But I thought it was so - they are so busy but can sending someone the next day. Christopher the technician arrives and he is very nice and sure enough it's the battery. Well I was happy to have it working anyway and he was great, very nice even though he must've had such a busy day. Also I will say that the person taking the request was so sweet- I said I'd bought the lock from them 2 or 3 years ago and he said ok what was your name again? As if they might somehow remember :-), he was super cordial. Very hometown service. Still love my keyless lock. Definitely recommend.

Had great service from Acme to repair a broken latch on an exterior door at my house. Easy to book…read moresame day service and the service person quickly fixed it and told me how to maintain it to avoid future problems. Top marks!

Quick, speedy and gracious service. Quality all the way around. A pleasure to deal with Neal and…read morethe crew!

I was locked out of my place coming back from work very late at night. I got a ridiculous quote…read morefrom an other company that obviously take advantage of people while this company gave me a decent price telling me with details how the price would change if they can't get the door open. Luckily he made it to my place as fast as he could ( less than 30 mins) and took 30 secs to get my door unlocked. I'm beyond grateful that some decent people that owns company can still be fair and reasonable. Thank you!!

I was referred over to these clowns by a car dealership. What a mistake. Long story short, I'm…read morelaying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. Further, I'll be contacting the dealership in the a.m. to suggest they stop referring people to Price's if they want to keep their own credibility intact. These people are to be avoided.

Went to the Langford location to purchase a new door lock and have…read more it rekeyed. Counter person had the worst personality you can imagine and should be in the back and not waiting on customers. Tried to sell me a lock I did not want and told me my lock was old and no longer available. He clearly wanted me gone so he did not have any possible work to do. I went to another locksmith and they had several of the same locks in stock and told me they were still being made and were popular. They rekeyed my lock in 15 minutes and the price was more than $20 cheaper than the quote from Prices on the lock I did not want. Stay clear of these guys and shop around. There are plenty of locksmiths out there who are honest and cheaper. Prices is living on their past reputation which is no longer valid.

Great couple! Warm, friendly, competent and reliable! They both arrived together to install…read moredoutlet key dead bolts they found and bought on my behalf! Absolutely a pleasure to work with to accomplish my goals in a timely manner!

We got locked out of our truck at a gas station. Called Olympic Lock and Key before 7am and they…read morewere there to rescue us within minutes. Very nice people and quick service. Thanks to them we are back on track for vacation. Thanks guys!! 10/10 would recommend them for any of your lockout needs :) PS don't leave dogs in the vehicle with the keys inside. Lesson learned.

I was referred over to these clowns by a car dealership. What disgraceful conduct from this group…read more Long story short, I'll be laying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. I'll also be contacting the dealership in the a.m. to suggest they stop referring their customers to Price's if they want to keep their own credibility intact. Avoid at all cost.

Excellent service. We were unable to get the trunk of our car open because the lock was stuck, and…read moreon a whim decided to stop at the Uptown location of Prices Lock & Safe to see if they could help us. A very friendly & knowledgeable staff member named Rick was quick to successfully troubleshoot the issue and we were extremely relieved to find that we wouldn't need to go to a mechanic for special parts! He really made our day.

I would t recommend this to anyone. They want to overcharge you in all the way they can. there is…read morenowhere mention that if you pay invoices more than $500 then there will b 3% charge on credit card. they won't let u pay twice if you don't want to pay that charge. Somehow you have to pay that. come on it's commercial. I paid invoices worth 10k by credit card but this are first time in 10years of in business career where someone ask me over charge to paying by credit card.

Adam was excellent in repairing my deadbolt and was very quick and efficient! Highly recommended,…read moreI've always used Emerson!