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    A World Class Concierge Service

    5.0 (6 reviews)
    Open 10:00 am - 6:00 pm

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    Home Organization
    5.0
    (304 reviews)
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    Responds in about 20 mins
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    Task At Hand

    Task At Hand

    5.0
    (13 reviews)

    My husband and I have worked with Heidi in two capacities, and cannot recommend her highly…read moreenough!!! 1) Heidi took fantastic care of our dog when my husband and I both had to be out of the country this summer. Idaho (our dog, a rat terrier) LOVED her immediately (and he is picky about his humans. She took him for long walks, to the beach, and sent us lots of photos and messages detailing their adventures. I actually think Idaho was a little sad when we came home and he had to leave Heidi's lovely apartment! 2) Heidi did such a fantastic job of taking care of Idaho that we asked her to serve as the Day-of Coordinator for our wedding this past month. She did an amazing job!!! Even though we had really just hired her to coordinate things on the day of the wedding itself, she gave us help and support from day one. Her enthusiasm was infectious, she was wonderful at brainstorming solutions to problems, and (thanks in part to her years of experience in the hotel industry) she thought of all kinds of details that we ourselves might have missed. She was a rock of support on the day itself, and she worked extremely well with vendors, support staff, caterers, and my various family members. She even thoughtfully phoned the hotel where we were staying for the night and got us an upgrade to a business suite! Throughout all of our dealings with Heidi she has been extremely responsible, reliable, supportive, and a great communicator. I will absolutely be asking her to take care of Idaho in the near future, and I would not hesitate to call on her again for another job requiring organization or coordinating skills!

    I needed help with prepping my place back in Chicago for movers, along with some related tasks…read more This involved working with someone trustworthy, flexible, and independent - as I am currently living out of state. What a relief it was to have someone like Heidi helping me out from start to finish. The job turned out to be a little bigger than I expected. But Heidi was super helpful, dependable, and flexible. This work involved not only doing some leftover packing, but working with the movers, storage location, and the cleaning service. Cannot imagine how challenging and nerve-racking this all could have been had I ended up having to work with someone else, or more likely - a few someone-elses :) Heidi kept me up to date each step of the way with texts and photos when appropriate. She provided me with detailed invoices so I knew exactly what I was paying for. And most importantly to me, she reached out when questions arose - which was inevitable with this type of situation. Everything is now completely done. My belongings are safely stored. My apartment was left in great condition - and my previous property managers are happy. Not sure what the word or phrase is for something far better than a "job well done", but that's how I would describe my experience working with Heidi. Zero hesitation recommending her services to anyone in need of a reliable and trustworthy person to help out.

    Serenity Organizing Solutions

    Serenity Organizing Solutions

    4.9
    (11 reviews)

    I had a 3-hour session with Sarah. My condo was being renovated at the time, so I had furniture…read moreeverywhere and people clanging and hammering upstairs. Sarah was great! I have a little IGTV show, and she was cool with being a part of it. We cleaned one side of my SUPER cluttered closet. And she gave me homework to work on the other sides. She would hand me boxes, I'd go through them and separate into shred, donate, garbage, recycle, or keep, and hand them back and we worked like that for the entire 3 hours. It's been maybe a month since she came and that side of my closet still looks like the day she left. It's kinda weird to have a stranger come into your house and help you go through your clutter, but just remember, they are there to help, not to judge. I'm only giving 4 stars because I sent a message saying I wanted her to come back and I just never heard back from them anymore. I'm thinking my place was probably tooooooo much of a cluster for her. EEK!!!

    I am a hot mess. Not…read morereally, but my apartment is. I have searched high and low for home organizing services. All of them were too expensive. I'm not going to pay someone $65 per hour to purge my closet and organize my 250 sq. studio. I found SOS on Yelp. The 5-star reviews seemed questionable but after my experience, they deserve them! I started with a 3-hour appointment with Callie. She's an absolute doll. I am amazed by her creative organizing solutions! We went through my walk-in closet and kitchen. It helps to help. I couldn't just sit back and watch her organize my belongings. It can be tedious, but it's worth it! We accomplished A LOT. I couldn't have done it without her. I just don't have the motivation or drive. I can see my floor again! I found my favorite sweater! Everything makes sense now! I love, love, LOVE how organized my apartment is. I am so happy I found SOS and met Callie! I finally got it done! Plus: It feels nice coming home now.

    Shopping Girl XOXO

    Shopping Girl XOXO

    5.0
    (49 reviews)
    $$

    I actually love to shop and do a little too much of it, although in recent years find myself…read moreshopping more for my kids than myself. A few years ago we had my daughter's bat mitzvah and I found the most difficult task of the weekend was coordinating all the wardrobes for the entire family. And finding a dress for myself when the department stores carry so little these days was impossible. And now my son's is coming up and the thought of doing it all again was daunting! I decided what we needed was a personal stylist and I turned to Yelp for help. I came across these glowing reviews for Lora and emailed her right away. She wrote back within minutes and being someone who really values responsiveness I loved her immediately. We set up a call to go over all the details. Our initial call involved me telling her about all the weekend events, what the kids wanted to wear/not wear (my 14 year old daughter can be especially particular) and describing what the decor of the party would look like. I followed up with pictures of what we wore a few years ago to my daughter's bat mitzvah, as well as sample decor for my son's upcoming bar mitzvah. Lora sent me all the info for her pricing, which seemed fair and well worth it. To be fair I would probably spend more shipping back returns since many of these stores (ahem saks) don't do returns for free these days. We then set up a day for her to come style the entire family, but decided she would start with me...and then we could figure out everyone else's outfits around mine. Styling day arrived and Lora showed up with suitcases filled of beautiful clothes. She nicely kicked me out of my room and set them all up. There were a lot of clothes and accessories (shoes, jewelry, pocket squares, etc), but again this was for 3 events for a family of 5. She had some beautiful dresses for me, but there were 3 very clear winners: one for the friday night dinner, one for the service and another for the party. All were dresses I likely wouldn't have picked out myself and she helped me figure out what the service dress would look like once my seamstress was able to shorten it to the perfect length. We also decided the party dress would be better at midi length. While I took the longest, I was one of her easier clients because then she met my husband who hates nothing more than trying on clothes. Fortunately, she had it all laid out for him to make it as easy as possible, but he did his fair share of grunting as he tried on one outfit after another. And my daughter was even more difficult. The first party dress she tried on couldn't have been more perfect, but wasn't what she had in her mind originally so it took a few weeks of trying on more dresses (that I bought on my own) before she admitted that one of Lora's picks really was perfect. My boys were pretty easy, but are in major growth spurt mode so she needed to send clothes in different sizes. One of the best things about Lora is that she does all the returns for you, which saves a lot of time. Lora took pics of everything before she left and a week after sent me a lookbook for each outfit, which will be so helpful when I'm organizing everything for the big weekend. She also send me links for everything else we needed for the big day (ex: clutch for me, suits in bigger sizes for my boys, etc). And thanks to Lora I think every member of my family has outfits, shoes AND accessories for all 3 events that weekend. I can't wait to post pics of it all after the big weekend and I'm even more excited to do a everyday styling session with Lora after the bar mitzvah is done. She also does closet organization so can't wait to use her for that as well!

    Where do I start! What an absolutely game changing experience. First off Lora is such a kind and…read morewarm person, she was so supportive and your own personal hype women throughout the experience. I did the Customize Styling Session. We spent the day together cleansing my closet of clothes to make room for a fresh and updated looks. She then setup my own personalized boutique and we tried on clothes, pairing things with my existing wardrobe. I was amazed at how well everything she brought fit and throughout the experience she helped me elevate each outfit with styling including the perfect shoes, jewelry, and belts to complete the looks. Her follow up afterwards was also so helpful, making sure any items that I needed I had the right links/sample boxes sent to fulfill those needs. If you ever feel like you need some help elevating your style, Lora and her service is the perfect answer. For the first time in a long time I am excited to go to my closet and am having fun putting together outfits. That is thanks to Lora and her support, education, and tools.

    PS Lehman

    PS Lehman

    4.4
    (18 reviews)

    I went from listing to closing on the sale of my condo - with a FULL PRICE OFFER in 21 DAYS!!!…read moreWhile it has been a hot market in many places, condos in my neighborhood have been taking longer to sell so I never would've imagined closing less than a month after I listed the unit for sale. I had an inkling it might sell quickly when the contractors came back to finish up after the unit had been staged and they didn't recognize the place they'd been renovating for months. Then I saw the *spectacular* listing photos and I wanted to buy the place all over again! The buyer loved everything so much they asked if they could buy all the furnishings (everything you see in the photos is from PS Lehman). I know the staging played an outsized role in making this too-good-to-be-true deal actually true! I couldn't be more grateful to the team at PS Lehman - from the very first contact and every step along the way until the unit was empty - they took all the stress out of every step and helped me get a result I never imagined. If you are thinking of hiring them to stage your home - do not delay! I could not recommend them more highly.

    PS Lehman staged a North Center loft that I owned and listed. It was small, so I asked the team to…read morehighlight how functional it could be even without a lot of space. Everything about my experience with PS Lehman was fantastic. They promptly replied to all communications. Every member of their team - from my main point of contact to the moving team to the designers - was timely, respectful, and delivered what they had promised. The condo went under contract just one day after their staging, after sitting on the market for 45 days before that. They will be my first call for future staging needs.

    NEAT Method Chicago

    NEAT Method Chicago

    5.0
    (7 reviews)

    I have worked with the wonderful people at Neat Method and I am very impressed with the…read moreprofessionalism and detailed approach they offer. It's great to work with people that not only help you get organized, they show you how to keep t that way. Being organized with everything in its place makes life so much better and more relaxed. I'd recommend Neat Method to everyone.

    I've admired, coveted and (fine, okay) stalked NEAT Method's Instagram for the last several years…read more Finally, I caved and admitted it - I needed help. Brooke, Kim and the NEAT Chicago team helped me during a recent move to organize my "big problem areas" (my words, not theirs) - kitchen, bathroom and entry closet. My previous space *looked* organized, but was really very haphazardly stored - suffice to say, like items were often not with like items, and it resulted in a lot of duplication and chaos. I also was coming off of several years of heavy business travel - resulting in a disaster of a toiletry situation. Tiny. Bottles and Samples. Errrrywhere. Kim and her team spent one blissful Friday basically fixing my life: they arrived in the morning, spent some time talking through my needs/wants/life/perceived problem areas, and then they got to work and I went off to handle bridesmaids duties for a friend's wedding. Eight hours later, I came home from the rehearsal dinner to a choir of imaginary angels singing the moment I opened my front door... Everything had a logical and easily accessible home! I could find things again! They removed some duplicates at my request and donated them, which was a helpful time-saver for me, and left some other duplicates (mainly travel toiletries) in a great new system so I can see, access and use the products I have - and never get into the chaos of my previous situation ever again. If you are even remotely considering hiring them (which I'd imagine you are, since you're here and reading this), do it now. It's absolutely worth the investment, and I'm already brainstorming what other areas of my life they could improve - I'll 100% be using them again.

    Collins Family Movers

    Collins Family Movers

    4.6
    (686 reviews)

    Collins Family Movers recently helped my family with a long-distance move from Chicago to Michigan…read more I recommend them extremely highly. CFM provided full packing services on a Wednesday, and on Thursday they loaded everything onto two trucks, drove to my new home, then unloaded and set everything up (in one day!). It was a complex move. We were coming from a very full townhouse - lots of breakables, a couple pieces of furniture that required significant disassembly, a piano that had to go around a tight corner and down a flight of stairs. Everything was packed and loaded with extreme care. When we arrived at the new house, the team went to great lengths to place everything just where we wanted it, assembling all items and cleaning up nicely. Through it all, every member of the team showed a very high level of professionalism, compassion, kindness, and respect, both for my belongings and for my family members. Working with owner Richard before and during the move was also excellent. He walked me carefully through my moving options, and provided detailed quotes based on a couple different scenarios I'd asked him about. The price he quoted was in line with quotes I received from other local movers, but I went with CFM specifically because of the confidence I got speaking directly with Richard. When moving day arrived, there were no surprises: everyone was on time, the team was the size I expected, and the price was exactly what I was quoted. There was even a flub-up on my end, where I accidentally overpaid by a few hundred dollars, and Richard nearly immediately refunded the balance after the move was complete. A long-distance move with a house full of stuff is one of the most stressful experiences of a person's life. There's nothing more valuable than having a moving company that provides door-to-door service, with professionalism and transparency. Collins Family Movers went above and beyond for me in all these respects. I'm very grateful I chose to work with them, and will 100% work with them the next time I have to do a long-distance move (hopefully not too soon!).

    Had a wonderful moving experience with Collins Family Movers! Austin and Eddie were timely,…read morehelpful, and very efficient with getting all of my things loaded up into my truck for an out of state move. Prices were competitive and well worth the service! Richard was also very helpful with scheduling and was extremely accommodating. Can't recommend them enough!

    The Admiral at the Lake

    The Admiral at the Lake

    2.9
    (11 reviews)

    I give zero stars. A new resident in their memory care unit was essentially bullied out. Too…read moreregimented and rigid for residents with cognitive decline and no person-centered care at all. Shameful that their ONLY advisement is to prescribe meds so they are not functional since I guess it would be too much work for the staff there. No compassionate care and everything was this resident's fault it seemed. I will not divulge the rest of the sordid details, but I am aghast at the indifference and borderline neglect regarding this community's services. Especially pertaining to a specialized ward such as Memory Care. SHAME!!!!!!

    My mother lived at the Admiral for a little over 2 years in the assisted living and memory care…read moreunits. We were sold on the location which was very close to where she was previously living by herself and the proximity to the lake and Andersonville. While she began to settle in OK during the first year in assisted living as her Alzheimer's progressed, so did the care she received. My mother was an incredibly intelligent and social woman. She was a retired college professor and maintained her intellect and curiosity throughout the course of her awful disease. The majority of the staff at The Admiral however, was unsupportive of her desire to understand her care, meet people and engage in the community. They ultimately forced her into memory care too soon where she was locked on the floor and left to sit either alone in her room or parked in front a TV. All she wanted was to continue to engage with people and use her mind and they could not provide that basic care. After several months of rapid decline in memory care the staff kept referring to her as psychotic even though all of her doctors at Northwestern repeatedly agreed that her symptoms were all related to her dementia. The Admiral went against my wishes and had her sent to Saint Mary's Hospital (outside of her network of doctors at NW) where she spent 3 nights alone in the ER and then was involuntary committed to the psychiatric ward where she spent 2 weeks completely catatonic. She never recovered. I was able to finally get her released through no help of the Admiral and had her moved to The Artis Lakeview where she received excellent care alongside Bristol hospice for the last 1.5 weeks of her life. The Admiral may appear on a tour as it did to us a lovely lakeside facility, but when your loved ones actually need real care towards the end of their disease they will accelerate the decline and refuse to provide the grueling care many people need in the last stages of dementia. Do yourself a favor and ask to tour the memory care floor before you move your loved one here. Really look at how the residents are cared for and ask how they stay engaged. It's a tiny floor and you will find them all staring blankly at a TV or hiding in their rooms.

    A World Class Concierge Service - personalassistants - Updated July 2026

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