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    A Z Fine Arts Gallery

    5.0 (1 review)
    Open 11:00 am - 6:00 pm

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    11 years ago

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    Atelier 564

    Atelier 564

    4.8(16 reviews)
    1.2 mi
    $$

    We have had a few things framed here. The items are high end and we are very happy with the work…read moreand the choices that were recommended to us by the owner, John. We went in with an idea of what we wanted and John guided us with suggestions. That said, he is very difficult. This last time we were tossed between 2 different frames. We chose one, gave a 50% deposit. When we arrived home and considered the space it was to be hung, we decided to go with the other choice. We immediately called John (we left his store only 30 minutes prior) to tell him we are changing to the other frame. He was nasty, said we were "grinding him" (not sure what that means since we were asking only for his opinions) and said he's too busy to deal with this and to come get our piece. We attempted to calm him down and in spite of his unprofessional demeanor told him we'd be in to look at the other frame. Upon further consideration I decided I did not want to work with someone so unprofessional. When I arrived I asked him what went wrong and he lost it again. Crazy! He the gave me our piece wrapped in paper, not in the tube he was given and when I asked him to put it in the tube for protection, he said "I already rolled it." In spite of his great work....."CAUTION!: STAY AWAY"

    My wife and myself had a couple of water color prints we needed framing, we decided to use John at…read moreAtelier 564 based on the Yelp reviews we read. We couldn't be happier that we found him, he helped chose the perfect framing materials for the prints and had them done when he promised. The pieces look incredible and John is a very interesting story teller, so the whole experience was a pleasure and we highly recommend JOHN.

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    Atelier 564
    Atelier 564 - After

    After

    Atelier 564 - Before

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    Before

    The Frame Gallery - Moulding samples

    The Frame Gallery

    3.7(7 reviews)
    2.6 mi
    $$$

    My wife had been a customer last year, and the service was okay. It was the co-owner of the store…read morethat had been incredibly rude to her that caused us to take our business elsewhere. We believe in supporting small, locally owned businesses and it's truly sad that I have to warn others to avoid this business at all cost. Recently, I had to drop off something for a friend's store that is adjacent to this store. The item was heavy and I was asked to do so behind the shop. I parked in a spot that was designated for Frame Gallery Customers. Note it says for customers. I asked my friend to wait in the car with the keys in case he needed to use it. I was only away for 2 minutes when the co-owner (Kohar Allen) of the store blocked my car in on purpose. I get it, she likely has had to deal with people parking there and not coming to her store. But she had no idea if I was a customer or not so her behavior was insane. My friend tried to explain to her the situation and that we leaving right away. She refuses to move her car. I also went into the store and tried to explain and reminded her we had been a customer. She said "I don't care. This is your problem now so deal with it." I actually had to call the police. She lied and said I had threatened her. Luckily my friend was there to witness the entire thing. The police told me after that they have had to deal with her and that she was a difficult, strange person. They made her move the car and informed her that her actions were illegal. They asked if I wanted to press charges but I refrained. I just wanted to leave. I feel so sorry for this sad, hateful woman. She repeated often that she didn't care. She had no initial concern of whether I was a customer or not, which the officer pointed out to her. She is clearly a bitter person, who has no concern for customers or the community. I would highly recommend you take your business elsewhere. We have loved the Framers Workshop in Brookline Village.

    Let me start by saying, the people who work here are extremely nice. With that said, they are…read moreincompetent. After messing up our order and tearing our art (on accident), we went to pick up the remaining item and got charged an extra hundred dollars. Since they lost our order information, and re-created it from their memory, we had no ability to argue otherwise. Beautiful frames, kind of people, but save yourself the headache.

    Photos
    The Frame Gallery - Arts and Crafts frame gilded with white gold over black clay, UV museum glass and archival mat. Photograph by Jesse A. Fernandez, 1925-1986.

    Arts and Crafts frame gilded with white gold over black clay, UV museum glass and archival mat. Photograph by Jesse A. Fernandez, 1925-1986.

    The Frame Gallery
    The Frame Gallery

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    A Z Fine Arts Gallery - galleries - Updated July 2026

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