My car was trapped in my garage when the spring broke so the door was unable to open. I called A1 and they did promptly have a tech come out to take a look. After quoting me $1,100 for two new 207 springs, I agreed, having no understanding of what would be a reasonable price would be. Halfway through the installation he calls me out to say that the entire system is old and should be replaced. He also recommended an entirely new door as well, said the whole deal would be about $4,000. I pressed him on exactly what was wrong with the current system that necessitated such an extensive overhaul and in the exchange he admitted he makes a commission so he benefits from overselling services that aren't needed. I told him I would think it over and to just finish the repair and I'll deal with the rest later. I walked straight to my computer and started calling other companies and every single one laughed when I explained what happened. The quoted price from multiple places was ~$500 for the same repair. I was able to order and entirely new setup (door, motor, rails, the works) for less than $2,500 at Overhead Door in Broken Arrow. A1 was egregiously overpriced, they tried to sell services that I didn't need, and then as a fear tactic asked me to sign a liability waiver that if anything was damaged because of a failure, they weren't liable. I will never use A1 again and I'll never recommend them to anyone. Go give Sean a call at Overhead Doors and save yourself the headache and money. read more

These people take advantage of older people----The cost to one of my elderly relatives was double what it should of been-----The office is in Arizona not Tulsa------Don't go near these people read more

We recently had our garage door repaired by A1, and we experienced quick service (less than 24 hours after we inquired online), competitive pricing (lower than other companies in the area for the same work), and quality service (our garage door technician, Branden, was knowledgeable, friendly and professional). We had our springs, cables and bearings replaced, and the entire process was quick, easy and flexible. The technician took the time to talk to us and educate us about our problem and the repair, and the repair work itself took less than 30 minutes. We would definitely use A1 again, and we would recommend service technician Branden to our friends and family. read more

A1 Garage Door Service Tulsa - Contact info - Garage Door Services Near Me - Tulsa, Oklahoma

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The company's fourth time to fix an opener they installed and they charged $300. Same guy first 3 times but new guy claimed he did unrelated things. So to have a working garage door was an additional charge to the original install. read more

Roller was out of railing. All repairman did was bend the railing which took about 2 min. $285. Total rip off. Repairman was very pushy and arrogant and told me I needed to replace springs and quoted $1000 and I said I needed to get other quotes he tried scare tactics to get the job. Will never call them again. read more

Great experience! Dean was awesome! If you're looking for a professional, caring Company this is it. I can't say enough about this. Price was extremely reasonable, service was excellent. They'll get my business every day! read more

Called them looking to replace our garage doors. The technician that came out Jeremy R was awesome. He was very friendly and knowledgeable. He called the salesman, James. James was in charge of giving us pricing and completing the renderings. We asked him to do several renderings and after a few more in line with our budget he became dismissive and finally said " we aren't getting anywhere and that he had another call coming in". He quickly hung up. He lost us as a customer. read more

Scam artists! Were told one price, then told garage door was not functional and would need new springs. Quote is now almost triple original quote. At this point I need my door fixed so agree. However, this scam artist of a tech did not tell me he had my husband sign off on original quote and this price would also be added at the end! He purposely waited for my husband to leave so he could deceive me. I will never recommend these people to anyone I care about. They can kiss my whole ass. read more

Had a broken Spring on my garage door. I knew the problem but the service guy tried to tell my my motor was under sized (after working perfectly for 6 years). Told him I my not buying a new unit and that's not the problem. He then quoted me $700+ to replace the springs. Ha! Had Overhead Door of Tulsa come out and fix both springs in 45 min for $250 without all the dramatic BS. Sorry but A1 is clearly in the business of over charging screw jobs. read more

We got our door replaced in 2020 and honestly never had any issues with the install or the door. The reason for the poor review though is because we were told since we had upgraded the door and rollers we had a lifetime warranty in place. We were also told the warranty would be transferable to one owner. So obviously we were stoked and the warranty and transferability was a huge reason we went with A1. Fast forward to today, I called in regard to transferring our warranty and was told that they in fact do not transfer anything after one year. We were also informed that they do not ever do lifetime warranties. There is absolutely no way I can recommend A1 to anyone else when we were taken advantage of just to make a sell. We paid good money for that door and the upgrades based on promises that were bogus. Others, please do your research and go with a reputable garage door installer, I know I won't use these guys in the future. read more

A1 tech, Joel Kaufman, came out to quote a garage door repair. This was not the first quote attempted for this same repair. Joel went on to talk about how the damage to the door was so significant that is was unsafe. This was odd since A1 told us a panel is all that would need replaced. Joel said "If it were my mom", which I'm sure he uses all the time, he would replace the whole door. He said he would use a better door from one of the brands they sold. He also said this panel would not be able to be found to replace anyway. He was not going to give a quote because it would take a couple hours. I'm not sure why he came out if not quoting anyway. It seems more likely Joel is a liar because he cannot get this panel with this company and he is just trying to get us to spend money so he can make a buck. Why wouldn't he quote a door even when asked based off his suggestion? So much for a family owned company wanting to treat people like family. I have been quoted a panel from a company that can get this door. read more

A1 GARAGE DOOR TAKES ADVANTAGE OF THE ELDERLY!!! These guys came out to a 67 year old stroke survivors home, charged 2 1/2 times the price of a garage door opener, charged labor twice, sold their "worry free guarantee", & damaged the exterior of the garage door itself. Took absolutely no accountability!! They did show up and do the work - that is worth noting. When we reached out to the Corporate Office in Arizona it was nothing but transferred calls, messages left, empty promises, & lies. A1 Garage Door took advantage of an elderly woman who lives alone and has brain trauma - disgusting business practice! Just wanted to share a little insight on how this business treats people in your community. read more

A friend referred this company to me after using it about two years ago, got a spring replaced for $200-300. After a $75 "discount", the 2 year spring alone was $500. We went ahead and agreed because it's 100 degrees outside and parking is awful. About 30 minutes in the man tells us that a few parts needed replacing for an additional $600. This is 1000% markup on the cables and bearings alone. We called the company and they told us we were paying for their "reputation". Certainly not a reputation I'd want for my business. Stay far away. read more

Recently had our garage door repaired by A1. Customer service was great from start to finish. Seth and Ephraim were both very helpful and efficient. Only reason for 4 stars is the initial assessment price. Service is 5 stars, no question. read more

If I could give them 0 stars, I would. The shorter story, lol, is that after being without power for a week from the crazy tornado like storm we had here, we decided to stay at my sister's in Broken Arrow. While there, my 5 year old placed his toy guitar in the frame of the garage door and when we closed it, not noticing the guitar, it didn't crush the toy nor did the door stop like it's supposed to, it kept trying to come down, essentially bending the door like a tin can and uncoiling the wire within. I called A1 because of the high reviews. The tech was extremely friendly but told me I would need both springs replaced. Mind you, the motor is and has been working fine opening and closing at this point, it's just the door and inner workings. He's out there for about 20 minutes and has us come out. I have heard him open and close the garage several times while he was there. He told me that he thinks the motor was burnt out as it will no longer come on and that it would need replaced. He then preceded to charge me $511 for 2 springs and a broken motor. When he left, we closed and opened the garage by hand - it springs open and is hard to shut. We were told by another company that the springs were put in backwards as it should close easily and be harder to open. I have reached out to A1 both by email and phone and I've even messaged the owner on Facebook to no avail! Stay away if possible. I don't usually say that but man, I don't have $500 to just spend on something that's not even fixed completely. Good luck and stay safe. God bless. read more

Look somewhere else for garage door repairs! Tech was a nice guy and he did show at the appointed time. What bothered me was that I was immediately informed that he had listened to my scheduling call and that she was in error quoting me the rates she provided. (Tech's listen to each scheduling call??) He corrected her quote and stated site visit was $40 and "repair was a flat $165", meaning $205 to repair. I had a broken garage door and he was here, so I consented to the increase. He soon pointed out the cables needed to be replaced. (What I don't recall was approving the price of the cables in advance...) When the job was done, I was asked to sign several iPad forms acknowledging the work. I signed them each to get him paid and gone. The cost of the cables ($155!) seemed incredibly high, but I don't know the price of 7' cables off the top of my head. He stated, "I don't control the prices, just get the work done". I later looked on the internet and found I could by 7' cables form numerous sources and never more that $20 a set. After all was said and done, this entire exchange felt dirty and like a set-up bait and switch. I contacted the office and was told someone would get back to me within 24 hours. I expressed no credit or discount to me will prevent them from doing this again, so here's my review! Run from A1 Garage Door Service! I paid my bill, but guarantee I've learned! read more

They tried to sell me springs for $2800. When I questioned it the dropped it to $1200 - I told them to leave. Do not use this company.

I scheduled a service appointment because the spring on our garage door broke. The appointment was from 11-4 so I stayed home and waited and didn't hear anything until I messaged at 3 to ask if they were still coming. They told me the technician would be there at 5. I work from home at 4:30, but I figured I could show him the problem and he would replace the spring. He said he would go ahead and do that, but then kept coming in to interrupt me working with students to show me things. I assumed they were parts of the spring because I don't know what's involved and he never asked if I wanted extra parts replaced, he just showed me a couple of things he replaced. I was distracted trying to work and assumed he was just replacing the spring. When he was finished, he told me I could sign up for the yearly inspection program to save money on the service call and I could cancel tomorrow without any charges (and winked at me and told me not to tell anyone). He then handed me a bill for over $1200 with several parts replaced and an $800 spring. I feel super taken advantage of because he knew I was distracted and a woman and assumed I didn't know how much things cost, or what he was doing until it was too late and he had done it. My husband and I have left several messages with customer service with no response. We will tell everyone to never do business with this company because of our horrible experience. read more

Please shop around and check prices. They were just over $1900 for an 8 x 7' door with no opener. I got the same door for just over $1200 and had another bid for just over $1300. Definitely pays to shop around. read more

Daniel was my technician. Great guy. He we above and beyond on my garage door opener install due to lightning strike. Would recommend this company to anyone. read more

The garage door on our rent house was a standard door but the opening was like 2 inches off. A1 quoted us custom door replacement options only at over twice the cost and nearly three month delivery time and said it was the only option because there was a door shortage. Later, Another company said they could have replaced the door with another standard door in three days. When pressed, A1 said yes the old door was a standard door but they thought we needed a custom one. We feel they were less than honest and did not give us all the options. We spent over $3,000 for a garage door on our rent house. read more

We have an older door a have had list of little annoying problems with it. We had Branden come out and quickly assessed our problems and had us fixed in no time at minimal cost. Branden was very friendly, professional and efficient. read more

Stay away and learn from my mistake! I felt they were very pushy and overpriced. Not to mention, their work was supposedly guaranteed for 30 days and about 2 weeks after they came out my garage door was off track again. And they are still trying to charge for the second visit. I have never been able to get ahold of anyone immediately, I always have to leave a message a receive a call back. Very poor company to do business with. read more

My garage door spring broke on 4/10/21 and I called A1 Garage. They scheduled a repair for 4/11. Chris was the tech and was very professional, competent and knowledgeable. Chris replaced both springs in my 2 car garage. The cost to replace 2 springs with labor was $736.00. A1 also had another option for lifetime guaranty for even more $ but I declined. I thought this was a high price to replace 2 springs but Chris assured me this was a competitive price. I did not check other prices and am hoping that is the truth. read more

Service was good but they charge extreme prices for parts and service.I was charged $53 for a bearing and $103 for two bearing plates that you can buy yourself for $5 and $14 respectively. They also charge you a $20 charge to show up, $135 per hour service fee, and a $14 mobile fee. Way overpriced. read more

Douglas was first rate. We love our brand spankin' new garage door opener. Excellent customer service on the phone and in person.

I am from Broken Arrow, Oklahoma. I did not have a good experience overall with this company. I have a broken piece that costs no more than $10 and was told my only option was to replace the entire rail for more than $200. Not an option for me. After attempting to contact the company several times and emailing them pictures. I was finally contacted by a representative that was extremely rude and basically told me I was given my options and that was it. They do not "repair" they just replace systems. GOING SOMEWHERE ELSE AND I WILL NOT RECOMMEND A1 TO ANYONE. DO NOT WASTE YOUR TIME!! read more

This company in Tulsa, OK overcharged me twice during the last two weeks. They charged me a total of $1,744 in the span of two visits, of which $744 was an overcharge by the technician. That on top that they told me they would be at my home at certain time and then canceled the appointments on both occasions and rescheduled me for the next day. The technician at this company are salespeople first and foremost, and they try to get as much as they can out of the client. I cannot help to wonder if they would had overcharged this much is the client had been a man. My partner, alarmed at the excessive charges, requested quotes from their corporate office, by email, and that is how I learned I had been duped. Per their email quote, the technician would have done both jobs (garage door opener and spring replacement) for a total of $1,000 INCLUDING labor. as an example, the technician charged me $200 for a "Quiet Door Special" that was supposed to cost only $89, and the list of overcharges goes on and on. read more