After submitting my inquiry on Yelp over the weekend, I was surprised to receive a response from…read morethe company within an hour. I called to set up my appointment, and the customer service rep was friendly and able to schedule me for a date and time that fit perfectly with my availability. They arrived promptly, quickly located my septic tank, and--even after mentioning that this was one of the most "challenging" clogs they'd seen in a while--they still had everything cleared within an hour. My septic system is now working like new! No more slow toilet flushes or gurgling noises from the pipes. I was quoted a reasonable price--nowhere near what it would have cost if my septic system had failed. I highly recommend Dump and Pump Septic!

We had an exceptional experience with Wayne & Tyson today! I've been a homeowner for several years,…read moreand have owned two homes with septic tanks without knowing anything about them or how they work, but I've been in my current home for 2+ years, and knowing I had neighbors with overflow/ backup issues, I figured it was time for a pump. Scheduling was extremely easy and even though I was calling right before a holiday weekend, they got me on the schedule immediately. Their pricing was also very reasonable AND they had a 25% off coupon for new customers. SOLD. Wayne and Tyson showed up earlier than expected, which was wonderful, and got straight to work. I do have an exposed "lid" and (knowing zero about septic) I believed that was where it would be pumped from, but to my dismay they informed me we will needed to locate and dig up the other lid. I'm a woman home alone, panicking thinking "how are we going to find this?" - well, fortunately, experts came with the package! Wayne located my actual lid within 30 seconds of just probing the ground, and Tyson had it dug up within minutes!! The actual pumping process was very quick, and they replaced the lid and filled the hole back in, good as new. These guys are prompt, efficient, professional, and genuinely seemed to care about the service they were providing. I am still no septic expert, but now I know one!

Just a basic pumping. They quoted over the phone, scheduled next day, showed up on time, and did a…read moregood job and ended up charging less than quoted.

Called Scotty's on a Monday morning around 9am and was scheduled for the next day between 12 and…read more2:30. They arrived at approximately 1:45ish. They pumped the tank and cleaned our filter and also gave us some good information regarding our tank. Both gentlemen were very friendly and efficient. I would highly recommend them if you are in need. The price I feel was fair for the services rendered.

Sent the company an online service request Super Bowl Sunday afternoon and received a phone call…read morefirst thing Monday morning. A team, led by Norval Cunningham, arrived a short time later. The truck was spotless and the guys were neat. They knew why they were at my home and listened carefully to my concerns. Norval is obviously a pro. Soft spoken and very knowledgeable, he led his young teammate to address the lift pump maintenance request. They completed the service and tested the system. I could not be more pleased. My new go-to plumbers.

I discovered a pinhole leak in an old copper pipe on a Friday night at 8 pm. I immediately shut…read moreoff the water to the house, cut the power to the water heater (the pipe feeds the heater) and drained the heater. All that needed to be done was cut out the bad section of pipe and replace it. The heater itself was fine and did not come into play. I found Acme online and contacted them. They called back Monday, arrived at 3:09, showed me an estimate of $303.11, which I thought was extremely high for the work required but agreed to. They admitted that "most" of it was labor (and didn't give a breakdown). It was labeled TOTAL with no other information on the tablet I was asked to sign. Here's the breakdown of what I was actually charged: $283.94 Repair 39.00 "All Day" service fee 21.80 taxes $344.74 "real" total, not the other "total". Note that there is no breakdown of labor and materials on the invoice itself either. They were gone by 4:09. I was shocked to find later that they'd added their $39 "service call" in addition to over $300 for what should have been 15 minutes' work even for one person, let alone two grown men. (See pictures.) I contacted them two days ago asking if they could waive the fee, and they have not responded. Do yourselves a favor and find a plumber who charges for his/her time and materials instead of by what some "app" says.

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

This is the second time NC Green Plumbing and Rooter have come to my rescue. The first time was…read morefor a broken pipe, the second time was for needing to have a new well pump and wire. Both times Justin was friendly, efficient, and very professional with communication. Both times, he went above and beyond -- especially with the well pump issue. Tropical Storm Ophelia didn't stop Justin and his assistant from restoring water to my home in a timely manner. They completed the job in pouring rain and gusty winds, and remained professional and cheerful throughout the process. I am so grateful to them for their service! Whenever I have plumbing problems, NC Green Plumbing & Rooter is my go to.

Don't use this plumber. "Bait-and-Switch" type of company. The owner will give you price for the…read morework then bill you for other items he looked at and diagnosed without providing a price, leaving you thinking it's part of the price given. He will then demand payment and if you don't agree to pay the "Bait-and-Switch" price, he will trespass onto your property and take parts off....Very unethical and should be out of business!!!!!!

I was advised by a plumber to have my septic tank pumped to hopefully resolve a smell issue…read more Having just recently (within the past 2 years) had the tank pumped, I was skeptical this could at all be related to the issue, but went with the plumber's recommendation of "Bailey's" as our regular company was unavailable. I was EXTREMELY pleased with their customer service and expertise at the first scheduling phone call. They arrived on-time and I received a courtesy call in-advance of their arrival. When Joe came out to pump the tank, he did an inspection first and notified me the tank was working perfectly and did not need to be pumped for another 1-3 years. It is harder and harder to find honest operators anywhere these days and working with Joe and Dianne was refreshing. They have VERY reasonable rates, too! I will continue to use and recommend Bailey's!

I have used Baileys for years and have always had great service. I recommend Baileys septic service…read moreto my customers. Jimmy Lane owner of Lane Plumbing

Avoid this guy. He has a bad habit of not showing up for scheduled appointments. In addition, he…read moreleaves jobs started unfinished not to return as promised.

The work that they perform was excellent.,they was on time and clean up after themselves and I…read morehighly recommend them, I got a follow-up email to to make sure that I was happy with what they done. excellent communication..