My daughter was picked up from the airport by an older man in a minivan with a missing bumper. His…read morevan was full of trash and very scary. The entire ride.back to her dorm he was asking her very personal questions and kept telling her that she was very pretty. She is only 19 and was terrified the entire ride. She felt extremely uncomfortable and unsafe. Being in a college town, you may want to vet out your drivers, especially if they are driving young college students around.

I have already ridden with these guys 4x, since my arrival, in Pullman and......I LOVE them!!!…read more Kind, timely and really accommodating! They provided me restaurant recommendations and, even patiently waited for me, while I ordered a coffee, after dinner! Couldn't ask for better service! Thank you, Ashley and Jenn!!!

Called for a pick up and the driver had to wait 2 mins for me to come out. No warning or anything…read morejust left. When I called they said they would find out where my driver went. Maybe the wrong side of the building? Nope. He completely left. And the person who was suppose to talk to my driver texted him instead of calling so I sat there for 15 mins awaiting just to get ignored when I called.

I booked Pro Cab from Pullman-Moscow airport to Moscow and the driver took in someone from Pullman…read moreairport without my permission who was actually going to Pullman so driver drove me to Pullman to drop the guy and later Moscow where on the way he turned on meter and charged me $30 where actually I used to pay $20. Then he was arguing with me that I got discount. Horrible experience!! Never ever go with it again.

Same as Pro Cabs. Only one guy I've ever gotten and he quotes "15 minutes" each time I call…read moreregardless of how long it actually takes him

We scheduled a time a week ahead of time to be picked for the airport early in the morning. We…read morewaited in front of our apartment for 30 minutes, then put our luggage in our own car and drove ourselves to the airport, paying for parking for a week. We barely made our flight, this company cannot be depended upon for picking you up at a specific time, they completely forgot about us.

I just tried booking a ride that is only a couple blocks. I am disabled and am unable to drive, and…read moreI have no car. The woman on the phone told me "It's just a couple blocks, you could just walk it." When told I was disabled, she replied "Just making sure we are on the same page." If I could give a lower rating, I would!

Worst service ever. I have used this company before, a very long time ago. Never really had a…read moreproblem. However, today they seem to be incommunicado. I have tried for two hours to reach someone so I can get to a medical appointment. Each time it goes to voicemail and says that the voicemail box is full and disconnects the call. If you are going to advertise hours of operation, it would be nice if you actually had a way that customers could actually reach you during hours of operation. Their customer service is nonexistent.

This is one of the cheapest ways to get from the Spokane Airport to Pullman if you don't have a…read morecar. They are very helpful. When my plane was half an hour late they waited for me. Their drivers are polite and professional. Their mini buses are comfortable. The only reason I'm not giving them five stars is because they only run this shuttle once a day in each direction, except on Fridays when they run it twice. It is a bit annoying to have to plan your flight around a once a day shuttle. They also run a shuttle between WSU and UI that is free for students, and that service is pretty good. Make sure you know where the bus stop is though, particularly in Moscow. The stops can be difficult to find and the signage is sometimes confusing. They also run special buses to Seattle for holidays. I have not used those services because the times never seem to be convenient, particularly for the return bus to Pullman. Also they only sell those tickets as a round trip.

Five stars to the experienced drivers, staff and owners. Weekend Express for Winter Break Jan…read more 12th. Not only did they give updates, have to re-route and still got our Cougs there safely and made great time under the conditions. #628 Was greeted warmly, loaded bags and excellent driver. Love Will be riding again. Give him a raise

Bill's Friendly Rides aren't always so friendly. We had a wheelchair bound patient that needed…read moretransport from clinic to his home. Due to circumstances beyond my control, the pick-up time from the clinic was delay by a couple of hours. In speaking with the patient about the transport, he was not happy. Driver was very rude and was of little help getting him situated in the van. There was an argument between the driver & the owner of the company that our patient could hear while in the vehicle about the delay. May use them in the future, but it's not how you build good service reviews

Call and scheduled a ride 2 days in advance. My plans changed last minute and needed a new pick up…read moretime. They didn't even hesitate and changed it. They arrived 10 minutes early and loaded all my luggage. Got me to airport early. Driver was nice and talkative. Professional. Once I paid he got out and unloaded all my stuff. Thank you

For Military dudes jumping back and forth to Fairchild from the airport, these guys work well.read more

From the owner: "Kamran showed up on time and all went great. You guys are the BEST! I wish your team was in every…read morecity I work in! Thanks so much". That's our specialty, happy customers. Open 24/7. Make your airport reservation now via message on this page, or our website or phone, and mention Yelp. We match Uber/Lyft prices for Cour d Alene and Pullman upon reservation only and verification of rate.

RUN! This place is a scam. Multiple phone numbers for the same address on google. Take full amount…read moreup front, don't arrive. Don't answer phone after you call once. They are LUCKY (not me) I got an Uber last minute to make my flight. Maybe they exist. Maybe they have street presence in Spokane. I guess if you flag them down and you get a ride, pay them, but don't call and expect a car.

Missed my early flight because these Jack holes didn't show up on time to pick me up. I called the…read moreday before and they told me that I could rest assured that they would be there. The price was going to be high, I wasn't sure I wanted to pay that, but they said they were more dependable than Lyft. Boy, was I wrong!!