We were let down by another towing company (who was Progressive's "preferred supplier" - utterly…read moreuseless!). After waiting 3.5 hours on the roadside in the dark, the "other" company never even showed. It was after 10pm and we called Castro. He was a little way away finishing up another job. He got there within an hour. Wonderfully polite guy and was very carful getting our car loaded and transported to our mechanic's location. Very friendly and competent. Wouldn't hesitate a second to call him again if we needed towing. Need TEN stars!

Great job! Easy to work with and very timely. Thank you so much, Casro'o's…read more. They showed up in a timely manner and did a great job. I highly recommend them. Thank you, Castro's.

I purchased a complete vehicle as a parts car in which the seller stated it ran but with occasional…read moretransmission issues. Got the car but battery was beyond dead, more dead than what my little lithium battery powered jump starter could handle. Figured I'd call AAA since I've got the Premier plan so this tow home would be covered. Truck driver arrived 30 min later, and NOPE, apparently this is a "courtesy" tow as opposed to an "emergency" tow, which would NOT be covered since the car was not currently registered or insured. Apparently AAA doesn't do those anymore. I then called a towing company I recall seeing in one of the Facebook groups I'm in, and I'm quoted $190 for a 12 mile tow, but it'll be at least a 3 hour wait. Owner/dispatcher said he'd find out where his drivers are and will let me know. 30 minutes later and I still haven't heard back, and the wife was starting to get hangry. I finally find out that the driver was way out by Tucson and they wouldn't be able to come until 10:30 pm which was 7 hours later. Unfortunately, one of the front windows was open and with a dead battery I couldn't close it, and I just couldn't trust it left open as is until night time. While we were waiting to hear back on the location of the driver my wife found the Tow Guys on Yelp and was already in the middle of messaging Tony, who was very responsive and helpful. After finding out the first company wasn't going to work, my wife got a quote from Tony which was less than half what we were quoted from the first company. Not only that, as soon as we said ok Tony said the driver (Thomas) was en route. We hurried back from where we were about to grab something to eat 10 minutes away and minutes after we get back, Thomas arrives. I've had to get a few vehicles towed in my time (it's what you get when you have a bunch of old finicky German cars) and Thomas is the coolest tow truck driver I've ever met. Like, so cool we could be friends. He brings out this beast of a jump starter to try to jump start it so he could better line up the car. It starts, but the transmission issue pops up and is unable to be put into drive nor neutral. Thomas works his magic and is able to get it into neutral after a few minutes. A quick drive home and he's able to put it exactly where I need it to go. What started as a not so pleasant day turned out to be a great one. Easy and painless, as opposed to most times when you need a tow. I'm so glad the first company wasn't able to do the job so we were able to meet Thomas and we now have a "tow guy" we can trust, and everyone needs a tow guy they can trust! 10/10 would not hesitate to use them again, in fact I am planning on having them assist with future projects already ;)

We had excellent service this morning from Tow Guys! They…read morecame out right away and got our truck towed to our mechanic . Excellent communication and customer service skills as well as great service. I highly recommend them. You will also save money.

Punctual, reasonable price, friendly and smart. They treated…read moremy baby with great care. Towing companies can be intimidating sometimes but this was a great experience.

Well unfortunately had to utilize their services again, I think my starter might have gone out…read more But I was glad they were available Told the dispatcher where I left the key, they loaded it up, called me when they got to the house, and they dropped it right in the parking spot Great service, great customer service, great communication, would recommend

I got a flat tire and called around for a tow truck but everyone was going to take hours... Then I…read moregot on Yelp and found Mr Tire and Juan (owner) was able to come right away with the exact tire I needed. He replaced it for me in about 20 minutes. He was fast, skillful and affordable and I would recommend everyone put his number in your phone in case you need it.

Mr. Tire PHX was absolutely fantastic to work with! They came out the same day to my location and…read moregave me the best price around for tires on my 5th wheel trailer. The team kept me updated with photos throughout the process and made payment super easy. If you're shopping around--save yourself the time and just call them. You won't be disappointed!

The service was amazing!! Jose was there on time,…read morecourteous, professional. Everyone was great !! I will recommend this company to all my family and friends. I know they will be taken care of how I would want them to be and would want.

This is the second time I have called Valley of the Sun Towing and I couldn't be happier. There was…read morea miss communication on my part and once again Jose when over and above. He and his wife are amazing and go the extra mile for their clients. I will ALWAYS call on them as I know they will be there for me. Thank you, y'all are amazing.

The bad thing about a dead car is that you can't drive it. The good thing is that it can be fixed!…read moreI called Phoenix custom towing to get my non-starting car from my house to the dealership for servicing. Not only did they return my call quickly, but they were professional and friendly. The next morning they were on time and went above and beyond to help us. He let us know when the car got to the dealership and even had a contact for us at the dealership. Im saving this number in case I ever need towing again.

Today was about 113 degrees out. After waiting almost 5 hours for a different towing company…read morethrough our insurance, we gave up. I called this company and Alex picked up the phone, gave him my info and he rescued us only 30 minutes later! Extremely professional, efficient and above all else SUPER KIND. Seriously he's the nicest guy! We saved his number for next time and will definitely go through him first. Don't waste your time calling anyone else...just call Alex!

They were excellent from booking to pickup to drop off!! Very much recommend and if I need them…read moreagain in the WEST VALLEY, I WILL DEFINITELY be calling them!!!!!!!!!!!

They were friendly, fair price, on time, & kept us well informed. I highly recommend…read more Thanks guys!

I was new to the area about over a year ago and this place was recommended to me from a friend. I…read moretried it out and it was the best service I've had. I'm from California and this place is better than any service I've had in the past. The customer service was great and the worker Sam helped out a lot with any questions I've had. In the future I'll be using the place again if I have any issues especially with these prices.

So glad I called these guys! There is never really a good time to have car troubles. I have…read moredefinitely experienced all kinds of car problems, basically since I bought my first car. I have had spectrum of car problems. I am definitely guilty of carelessly leaving my lights on overnight, draining my battery, and waking up to a dead battery before work or class, which is always unexpected and terribly annoying. I have also had a small rock fly into my car, puncturing my AC condenser, while driving on the highway, during the middle of the summer. Not fun when ya live in Phoenix Arizona. This time, I was approx. 25 miles away from home. While I was driving around the area, my car started smelling pretty funky, like, definitely off. So, I found the nearest parking area, popped the hood of my car, and clouds of chemical fumes were coming out-like, I thought my car was going to blow up, for sure. So instead of risking it, I decided getting my car towed back to my place was the best course of action because at that point I had no idea what happened, and didn't want to exacerbate the problem. So I did some googling, called around, until I found 24/7 Rapid Discount Towing. I was happy with the short wait time and super reasonable prices they quoted, so decided to make the arrangements. Within less than 15 minutes, my driver, Sam, showed up. He was professional and personable, and honestly, the service at 24/7 Rapid Discount Towing made my stressful situation a whole lot easier. Reasonable prices, friendly professional people, and overall great service-I definitely recommend calling these guys!

Unbelievable experience!!! My classic 1947 Chevy was to be towed through my insurance coverage to a…read morelocal shop for muffler work. The driver took my car 10 miles outside of where the location was supposed to be. I reached out as I noticed they were going another route. The driverr assured it was going where it needed to go but had to follow the route provided by the dispatch. I show up to the destination where I was to meet at drop off ,but driver never showed. 30 minutes of waiting and I reached out to driver again and he says he was at the location. I assured him he was not as I was there waiting. Apparently he was at an address where it was similar but not the address. I asked to have brought back to the actual address he was to deliver to ,but he refuses stating the insurance has to request a new dispatch. He stopped answering my calls and I had to drive out to this other address assuming he would have left it there for me to retrieve since he stated he could not go anywhere else with it without an order. I show up to address and my car is no where to be found. I drove up and down the road a few blocks to see if it was nearby, but nothing. I go into the office of the facility he said was the correct address and they guys in office confirmed the driver did show up to drop off but they corrected him on the right location and told him was at wrong address and directed him to the shop I was waiting at. They saw him take off with my car on back. After continue effort to locate my vehicle, the driver messaged me coordinates. I am an elder man and use technology that much and unfamiliar how to use this information or what it means. I had to ask my wife to leave work to help me locate my car. She arrived as i was on phone with my insurance company to get more information on this town company. They stated they had tried contacting this person and company, but no response. They had suggested we start police report and they would reach out to public safety to see if anything had been retrieved. Still nothing. At about 4pm my wife had finally found where the coordinates put my car at, and it was no where close!!! It was 20 mins NW abandoned in a parking lot !!!! When arrived it was relieving to know we found it, but really pissed to see the damages left on our car. My back fender around the wheel was bent and cracked my paint. A front headlight popped out. A unique and scarce metal back chrome badge was missing!!!! Thought that was the most damage done until finally another driver from another company was dispatched to finalize our tow. He brought to our attention that one of our shocks was busted and hanging. Still no response or accountability for this poor service. There will be an official police report for the mishandling and damages to my property.

My husband waited for over three hours in 100+ weather and they never showed. Ridiculous.read more

Dean is awesome! Came on his day off to help me get my car towed. Great company, great owners…read more Definitely recommend!

No one likes getting a flat tire, one company I called had no available drivers …read more Called Grover towing & he was amazing. Asked if we were safe & if our location was also a safe place to stop. He was at my location within 30mins. Professional & knowledgeable on handling the situation & car !!!! 5 's With appreciation & gratitude !! Tcaba