They will fix your vehicle, but at what cost to you? They had my car for three and a half weeks,…read moreand they only did three days of work on my car. Our problems with the shop started as soon as we dropped it off. during the time my car was in their shop they only contacted us once, every other update we received was because we called them and demanded an update. If you like communication about what is happening (or not happening) to your vehicle don't take it here! We were bid two options to fix my transmission (which we were told was shot.) Option 1: Full rebuild Option 2: Low miles used transmission We told them that our budget only allows for us to choose option two, a used transmission. They quickly found a transmission for us, but were told that shipping would take a while due to the holidays. Unfortunately after two weeks Lakes Transmission Service had lost the number for the seller of the used transmission, and they had no proof of purchase or shipping for the transmission. The one time they contacted us they called to tell us they had no way of finding out where the transmission was. They found the phone number for the seller a few days later but were unable to get a hold of him. We called to see the progress, Lakes Transmission told us that the phone number wasn't working and they would call us the next day to give us our new options that they found. They never called. Three days later we called for an update and we were told that our vehicle was done and ready to be picked up that day. They told us that they looked at the transmission closer and realized after three weeks that they could fix it by just replacing parts and doing a partial rebuild. They decided to do this work WITHOUT contacting us. We would have been okay with this, except that our final bill was 30% more than what we had told them our budget was. We asked for a used transmission because that is what we could afford. They never asked us, and did work we didn't authorized and charged us for it. The worst part was that they said they gave us a "discount on labor" because they had our car for so long (there was no discount marked on our receipt.) and the bill was still 30% above our budget. When we asked them what the beginning cost of labor was we were shocked to find out that it would have been almost $1000 more than what they charged us. For some reason this shop seems to think it is okay to not give you what you ask for, do work to your vehicle without asking, and then charge you a thousand dollars more than they knew was in your budget. We are outraged. We have met with the owner of the shop, and he is unwilling to make things right. He also had the audacity to tell us that our car cost his shop money by being there for so long when they were clearly doing nothing to fix it. So take this as a warning, if you want a shop that will communicate with you, keep your budget in mind, ask permission before performing expensive services, and have the decency to own up to their own mistakes take your vehicle somewhere else, Lakes Transmission Service failed in all of those areas. We were shown nothing but incompetence when it came to professional behavior. Customer be warned, at this shop you aren't always right, and you have no rights to what is done to your vehicle.

From the owner: Our high-quality and affordable service assures our customers that they will leave our lot and not…read morebe back for some time - unless it's just to stop by and say hello! Contact Lakes Transmission Service to schedule an appointment.

I had a full transmission replacement on an old blazer after I failed to do it myself, they did the…read morejob right and were very flexible and responsive to the problem, the transmission I had it replaced with isint much better but the work was done well

Had full brake job and rear pinion gear replaced at 75,000 miles. The brakes wore out after 25,000…read moremiles and had to be replaced and the rear pinion gear had to be replaced also. Shoddy workmanship cheap products. Do not use.

Is an excellent auto mechanic and super helpful. Prices are affordable. Time was very…read moreprofessional and respectful.

I am new to the area and needed some repairs on my truck. I looked up the local shops and based on…read morereviews I called Tom' Auto Repair. Tom was friendly and helpful. I scheduled the repairs. Tom called me the day before my appointment to verify everything. I am very happy with the customer service, the quality of work, the cleanliness of the shop, and the reasonable prices. I am scheduling with Tom to have work done on my wife's car. I am excited to find a good shop in the area that I can count on to take care of my vehicles.

Andy did an amazing job on my 3500 Duramax. Turn around time was incredibly fast as I needed it for…read morethe weekend and they got it done. Pricing was very fair compared to competitors. April in the office is very responsive and keeps you updated on the whole process of your vehicle. Would highly recommend them to anyone needing any mechanical or performance upgrades!

Just purchased a Cadillac XT5 from them and the process was so smooth and easy. Great customer…read moreservice all the way around from the salespeople and finance department.

My husband saw a 1982 Corvette on the Koppy Motors website. Salesperson Brett was beyond helpful,…read moreproviding us with accurate photos of the vehicle, as well as info on shipment from Minnesota to Illinois. He was helpful, thorough and made our purchase both seamless & pleasant. Buying a car sight unseen can be daunting but our confidence in Brett was well-placed! Highly recommend Koppy Motors!

I have used Autowerks for more than 15 years for all our family vehicles. This includes a Toyota…read more4Runner that had 51 oil changes done here! The staff are friendly, helpful, and answer every question professionally. The work is always done on time and is well done. They never try to upsell you or suggest work that is not really needed. You would be hard pressed to find a better and more honest auto repair shop. Highly recommend having your vehicles serviced or repaired here.

Honest and friendly…read more I brought my car here based on other positive online reviews. I asked them to change my axle because I was sure it was faulty. They called me back and let me know the axle was fine and the noise I was hearing was just a brake shield rubbing against a rusty rotor. They could have done the job and I would have been none the wiser, instead they gave me my car back with no charge. Thank you. My highest recommendation goes out to AutoWerks.

Very quality service and fair rates. The staff was professional, honest, and kept me updated…read morethroughout the whole process. My car looks brand new again. Would definitely recommend to anyone needing auto body work.

Service provided was a standard oil change and tire rotation…read more Price: With the coupon available on the website, the cost of a synthetic blend oil change was good. $23-$28 range. No surprises about shop or disposal fees, etc. Staff: Everyone seemed very professional, no shop guys leaning on a hoist talking. Shop employees were very polite when returning keys and letting you know when the job was complete. Facility: Plenty of seating, a TV, magazines etc. Clean lobby. Schedule: My only complaint. I had an appointment and the service took 1.5 hours to complete. A little long for an oil change. I would accept that on a walk-in service where they are squeezing you in but not on something scheduled. I will give them another try for sure but will probably drop the vehicle off and pick it up later.