Warning: Avoid This Auto Shop at All Costs -- Shady Business Practices & Deceptive Tactics…read more We brought our car into this shop for a simple a fender, bumper, and paint scuff repair -- nothing more. Unfortunately, what should have been a straightforward job turned into an extremely frustrating and suspicious experience that dragged on for two and a half months and cost us time, money, and peace of mind. Our insurance company sent an inspector to the shop to provide a damage estimate. However, the shop owner, Rui, had an unprofessional confrontation with the inspector, causing them to walk out and refuse to continue the process. Despite that, the shop still received payment from our insurance company specifically to repair the fender, bumper and paint scuff -- and that was it! Instead of completing those tasks, Rui took it upon himself to add extra damage claims that were never part of the original issue and that our insurance never approved. When we questioned him and requested a detailed breakdown of what had actually been done to our car, he told us it would take "hours" to put together -- yet when we demanded the release of our vehicle and had no choice but to pay out of pocket, he magically had the breakdown ready in under 15 minutes. During this entire time, our car was held hostage. Every phone call resulted in excuses and delays. He claimed that work couldn't proceed because the insurance hadn't sent another inspector -- even though that wasn't necessary for the original repair. It became clear that he was stalling intentionally to rack up storage fees, which we ended up having to pay in order to get our car back. And here's the worst part: the job wasn't even completed. The area that was supposed to be repaired looked incomplete and worse than how we brought it in. We were without a car for over a two and a half months , and after all that time, the job we paid for wasn't even done. To make matters even more disturbing, Rui gave us the number of a so-called mediator (lawyer)-- someone who he claimed could help us "fight the insurance" to get more money. This "mediator" was not licensed, spoke unprofessionally, and admitted he had multiple similar cases with this same shop. When other customers' insurance companies asked for his credentials, he flat-out said he wasn't required to have a license. This felt like a coordinated scam operation, not a legitimate business solution. Bottom Line: -Our car was held hostage for made-up storage fees -Work was never properly completed -The shop added unauthorized charges and tried to pressure us into working with a shady, unlicensed "mediator" -Zero professionalism, zero transparency, and zero accountability -I truly worry about how many vulnerable people this place might be taking advantage of. Please do your research and stay away. There are plenty of reputable, ethical body shops out there -- this is not one of them. We absolutely do NOT recommend this shop.

No Nonsense - Honest Review from Tony My name is Tony, and…read morethis post is exactly what it says--no bull nonsense. I had a minor fender bender on the front driver's side of my vehicle, caused by an unknown party. For three days, I contacted and interviewed more than seven auto body shops around Ocean County. Quotes ranged from $1,200 to $2,900, always with an attitude like they were doing me a favor. Let's be honest: most auto body repair shops are the worst part of the auto industry. They try to sell you repairs you don't need--especially when there's no insurance company involved to keep them in check. (I didn't use my insurance company so I could avoid rate increases.) I had shops telling me I needed a new fender, door repaint, and even hood repaint--one shop quoted me $3,000 for work that didn't need to be done. Then I found 88 Auto Body on Route 88 in Brick, NJ. I spoke directly to Rui, the owner, on Monday, June 23, 2025. He gave me a straight answer, no games. By Tuesday, June 24, at noon, my car was finished--looking sharp and professionally done, including a pearl white repaint of the fender. The best part? The total cost was under $900. That's right--less than a third of what others were trying to charge for unnecessary work. I highly recommend 88 Auto Body in Brick. Ask for Rui, and tell him Tony sent you. You won't be disappointed. Phone: 732-458-6300

Point Pleasant Collision was amazing from start to finish. Had the pleasure of working with Patrick…read morewho was honest and made my overall experience a pleasant one... Car came out beautiful Will continue to do business with them as well as refer new business to them. Once again thank you...

Horrible experience!! Lied to multiple times, claiming my vehicle is just waiting on the paint to…read moredry to be all finished then received another message from them after that, stating that they are now waiting for the sensor for the vehicle, but if I wanted to pick the car up early I could, but the car would be beeping non stop. Meanwhile all of this has taken them over a month of service when i was told directly that this service would be a maximum of 2 weeks. I do not recommend at all unless you like to be lied to!

I caught the front bumper of my car on the side of my garage when backing out ,tearing it off a bit…read moreand losing all of the clips. When I brought my car to Surfside Collison, they assessed it immediately and repaired it within a half hour. It looks brand new and what they charged me was so reasonable and fair. This is an honest business that treats its customers right. Thank you Surfside Collision!

worst place to bring your car... they will lie and say the aftermarket parts are the issue.. in all…read morereality it's them, hang it up u can't spray... on Google I posted pics not sure if I can here but I bring these guys new cf parts and they butchered the clear coat and say it's the parts fault for the clear coat having high spots lol took my money and now I have to go somewhere else to fix it meth head operation... don't bring your car here unless it's a beater and you don't care about it. the few pics on my decking area are brand new gel coated from the distributor then the video is after they installed the parts and prep well lol there kind prep and clear coat.

I had minor accident and was dreading repair process this shop made it easy and works looks perfectread more

Couldn't be more pleased with the outstanding quality of work and customer service with a smile…read moreplus. Highly recommend Adam at Brick Auto. Nancy also does cartwheels to make sure you're happy. Tell everyone! Would give them 10 stars if i could!

Got into a car accident and brought my car somewhere that tried to rip me off. Carstar Auto-body…read moresaved me! They help me out so much on getting my car fixed. Sadly insurance was not able to help me, but they did a great job to work with me to get my car back on the road and back to me. can't thank them enough. Staff is so friendly and open to helping.

If you need any kind of body work done, do not hesitate, they do excellent work! I am very picky…read morewhen it comes to my vehicle. I did not have one complaint. Ask for Richard, he will keep you informed about everything going on with your ride. Everyone I've dealt with was very proffessional, and very friendly. This is one great place.

Grateful for the assistance, support and professional quality of the repairs made to a family…read moremember's vehicle in the wake of an unfortunate rear end collision. Jack's accomplished the work and engaged the at-fault party's insurance company to arrange our rental vehicle, payment due, etc. So thankful for not having to fight for our rights as the injured party. Repairs were top quality and the entire incident while not entirely without stress, was smoother than initially expected. Probably one of the most professional firms encountered in all our years of experience. Thanks to Kevin, Tony, and Ms Donna for a great job extremely well done!

Jacks recently did a repair on my car for a collision with a deer. The job was done right and the…read morepeople at Jack's were excellent, especially Kevin. That is when my problems started. After I picked up my car from THEIR driveway, I started home and did not get very far and the low tire warning came on for my passenger side, front tire. I immediately brought it back and Kevin was kind enough to inflate the tire so I could get home. The next morning, the tire was flat so I inflated the tire and brought it back to Jack's. They 'fixed' it. I felt the tire was slowly losing air so Just before I went on vacation I inflated it to 40psi. When I came back 11 days later it was 26psi. I took the car to Firestone and hoped they could fix it and I would simply eat the charge. They could not, telling me they could not repair that type of a repair so I just bought a new tire. I brought the bill up to Jacks and 11 days later I got a call from a 'manager' named Tony. He declined to pay for the tire, telling me I waited too long and that I should have brought the tire back to them so they could fix it right this time. He also said Firestone was there to sell tires not fix them, which is another load of nonsense from him. I reminded Tony that I was on vacation and brought the invoice in as soon as I got home, and it took him 11 days to give me the courtesy of a call. I also informed him that if his people had fixed the tire correctly in the first place, none of this would have happened and what confidence would I have that they would get it right the second time? I have no problem with Jack's work or the people I dealt with, except for Tony. Instead of coming up with all the BS excuses, he should have taken ownership of the problem and remedied it. Jack's customer service left a lot to be desired and made what I felt was a good experience into a lousy one.

I wish they had a 0 Star Button !! This is a Warning to Run don't walk from this place !!! Customer…read moreService is Beyond Poor !! Sandy at the Front Desk needs to Retire ASAP !! Extremely Rude and terrible customer service But unfortunately the apple doesn't fall far from the tree..Michael was equally as condescending and rude !! Fortunately I didn't have work done there and upon arrival to pick up my vehicle they purposely parked it as close to Princeton Ave hanging off their property and squeezed between 2 poles..I will be posting video to SociAl media to further warn People !! These people are spitefuland Vindictive!! I actually pity them but feel the need to warn others !!!!!

perfect all around almost 40 years owning auto body shop honest work all family workers since day…read moreone

This is the fourth time I have used this auto body shop. I had a tractor trailer roll into my car…read moreand strike the back and front passenger doors. Both needing to be replaced along with the front passenger door handle. They returned the car back to me in show room condition. From the color match to the line spacing being exact, I could not be more happier. Mike in the office did a great job fighting with my insurance company to make sure the parts were quality. If you are looking for a shop that will stand up for you and make sure the job is done right the first time look no further. I know auto body shops get a bad wrap but this is an A plus shop. My final price came in under the original estimate.

I had a great experience; I had a rear bumper in need of repair as well as some scratches. Craig…read moreand Alan did a great job with a fair quote, fast, excellent work - at a reasonable price. I highly recommend All-Time Auto Body.

Had a dent on the rear hatch of my Tesla Model Y that was borderline fixable using PDR. He was…read moreupfront about the challenges, gave a fair quote, and even said no charge if it didn't improve. Result came out way better than expected. Overall, a huge improvement without repainting. Honest, skilled, and easy to work with. Highly recommend.

after getting a very reasonable quote Sal worked with my schedule to set up a day to do the work…read more there was a couple of tough dents yet he managed to complete the job in one day. I was pleasantly surprised to see what a great job he did and I would highly recommend him to all who need dents repaired. you don't need to go to a high priced body shop and leave your car for days

Eric (Dent Guru) recently repaired the front panel, bumper and rim of my car following a minor…read moreaccident. His work is excellent. But beyond the outstanding quality of his work he's a true professional who clearly takes pride in his work and has his customer's best interests in mind. Highly recommended.

Another car sideswiped my 2006 Honda Accord causing scrapes and dents…read moreto my two pasenger side doors. I took the car to Dent Guru and Eric completely repaired the dents and scrapes (doors look like new now) for a very good price. I then took the car to the NJ Salvage inspection station where it passed inspection - thanks to Eric.