I understand this is a small company (not sure how small it is now that they have merged with "Swift") & I understand sometimes things can go wrong. I work at The Alexander Club and have done so for about five years. I've been using A2B for about six years in total and after tonight-I will not be using them ever again. Each time I finish work, I call for a taxi stating where I am-outside The Alexander OPPOSITE THE PRINCE OF ORANGE. Sometimes I just ask for the taxi opposite The Prince of Orange and don't mention The Alexander Club because they never send it there. However, on NUMEROUS occasions they send the taxi to the wrong place. And I'm stood waiting. For ages. I ALWAYS have to call again at least once. I'm always left waiting around 20 minutes. I told the driver tonight that I may have to stop using the taxi firm and his DISGUSTING response was "Whatever". Horrible service and tonight the driver just drove me over the edge with his pathetic response. That was after I tipped him! read more