No1 in Leicester & On Time Most Of The Time!read more

Awful. Booked a taxi for a train around midday, taxi was 20 minutes late and I missed my train…read more Called office every few minutes while waiting, staff were incredibly rude, uncaring and lied to me each time - "he'll be there in a minute". No apology for the inconvenience even when the taxi was 20 minutes late. Worst customer service I've had in ages! Despite the driver's best attempts (and bless him, he did try) I missed my train and had to pay £60 for new ticket. If you can't get a customer to a train in the middle of the day, how do you handle airport runs?!

I have hospital appointment at 9 o'clock. I booked the taxi. 8:10…read moreThe taxi he didn't call me the state agency he didn't call me. I called 23 times every time he say four minutes I wait until 25 and no reply. I lost my appointment. I called to very rude. She's starting to traffic is a traffic if traffic just give me a call and then can I manage someone else you can pick me up this is the last time I use this company five years ago the company it was good but now the last two years the company is very, very bad service

Terrible service. Drivers don't know the streets…read more Dispatcher did not call us to let us know that the car was not coming. Dispatcher called me a "twat" on the phone. I'm not your "mate" and I'm not a "twat" - I was a paying customer. We called for a taxi on evening of 9 February 2012. We waited for about 10 minutes after the taxi was due to arrive and called Club Taxi again. The dispatcher told us the driver couldn't get to our address. We asked that another car be sent, and waited another 15 minutes, then called back (how stupid can we be?). I was told: "And you'll be waiting, mate. The driver can't get there." Well, another taxi company's car drove by us as we waited. We received a delivery that morning. People who work in the buildings around us are parked there every day, so I expect that cars can get to our address. I expect that if you cannot, you'll let me know so I can find an alternative. I expect you won't curse at me on the phone when I tell you your drivers are incompetent. We cannot recommend this company under any circumstances.

Good company, arrived on time and a fair price!read more

booked taxi for 6.30am. they fully knew we had to be a bus for 6.50. phoned again last night to…read moreconfirm again - day trip to London. taxi finally arrived at 6.46am!!! giving us 4 minutes to get to Desford from Braunstone Town. Appalling time keeping. avoid

this being my local company, i cant praise them highly enough. almost always on time, always…read morefriendly, competitive rates, clean cabs, overall, a great service. if i had to state a downside to them, it would be that a certain driver is under the impression he is an over the hill Nigel mansell. that's their only problem.

I am a University Professor who travels extensively. They quoted me £47 (Leicester to Birmingham)…read more When I asked for the receipt after the trip they gave a receipt for £56, saying they now need to add VAT. They subcontract jobs out and their subcontractors give jobs to other subcontractors. I arrived in Birmingham on 10 November 2017 at 9:30pm and I was told that the driver would be waiting at arrivals but the message to pick me up from arrivals got lost in multiple subcontracting. Eventually someone did pick me up at 10pm in the car park after I had made several calls. The owner of this company, was boorish, rude, unsympathetic. He (incorrectly) surmised that since I was not happy with the service I might not pay the fare, so he passed on a message to the subcontractor to get my fare upfront and if I refuse, let me off at the side of the road. I heard this on the speaker phone in the car, which embarrassed the nice driver of the car. Avoid Leicester airport cars like the plague. submit comment 1000 characters left

From the owner: Efficient and reliable airport transfer services. Providing executive chauffeur type services To…read morethe people of Leicestershire.