I think everyone except the movers from Long Distance Movers knew that a global pandemic was taking…read moreplace. The movers arrived at my apartment in Cambridge with no face masks. One had a mask around his neck, and the rest of the two movers didn't have them. When I informed them politely that Cambridge has a law that requires you to wear face masks in public places, such as the apartment building lobby they were standing in, all three pulled out masks from their pockets. I said great, please put them on. They did and walked to the elevator, then took them off. WTF? I say nothing, and when we got to our apartment on the ninth floor, I asked them again to put them on, this time a little annoyed since they don't seem to be taking this seriously at all. They said they can't put them on since moving is cardio-intensive and putting on a mask will hinder their work. Well, excuse me, there's a f**king pandemic going on and they are refusing to wear a mask inside my home? I had no other choice but to turn a blind eye since we were leaving from Boston to California that day and we had no other choice. The "quality assurance" guy reached out to me when we got to California and I informed him about my displeasure on the mask situation, and then I NEVER heard back from him, until I told him I was going to write this review. He called and said "they did not want to be defamed on the internet". lol. My pet food storage box, trash can, and some small items had dents when they got here, so I won't comment on the moving services. But please don't consider Long Distance Movers, please, for your OWN HEALTH'S SAKE.

Great movers. I used them for a move from boston to santa barbara and they did great.read more

These guys are great! Professional, courteous and helpful. They came on time, told me what to…read moreexpect. Gave a me great price for the level of service. Moving can be such a headache! I wish I'd had them the time before. I would definitely hire them again! Highly recommended.

My experience reflects many of the one star reviews that I wished I saw before booking them…read more The long story short version: 1. They arrived late and didn't take accountability for arriving late. They were like, "who said we are late?". And they didn't even communicate their ETA to us. 2. No one answered the phone , the morning that our moving service was scheduled and no one reached out to us on when they would arrive. Their contract states that they would reach out with their ETA and no one did. 3. Some of our larger items were bent or broken. 4. Because they were late, they ended late in the day so we weren't able to inspect our items until the next day. 5. Customer service takes ZERO accountability. 6. We agreed with AOA on moving items out of our garage but the day of the moving, their team refused to move it and said that it would void their insurance to move these items (lawn mower, garden supplies, etc). Soooooo we had to hire another moving company the same day and get charged the extra rate for late night and expedited moving services which is expensive. We politely reached out to the company and shared our experience and nothing was done but the company giving us all of these new reasons and excuses for the service. Side note: upon arrival to our house, they were driving fast on our road and damaged our neighbors property.

Fantastic. Adi and his team assisted my mother and I with a move today. Phenomenal... on time,…read moreattentive and courteous. Will definitely work with them again in the future. 10/10

These guys are amazing, full stop. Their google reviews show 5-stars across the board, which is a…read moremore accurate story than on here. When the moving company I'd booked flaked on me, I called Nova last-minute for an August 30-Sept 1 move date -- an extremely busy time in a big college town -- and they were not only able to accommodate, the movers were professional, reliable, communicative, careful, and kind from start to finish. My move was stressful (I was still packing, my senile landlady yelling at everybody...) and they were relaxed and diligently working throughout. Such a relief.

I had a GREAT experience ! Vitaly was great ( so was the other guy, sorry I can't remember his…read morename) They were on time worked very fast and with no problems. We had an unusual situation, we had to move everything into two rooms to get the other floors refinished . So they had to come two different days. They were very good both times, taking care to protect our newly refinished floors If I could give them 10 stars I would

Anthony and his team were great. They did a hard job well and on time. They responded to…read moremessages--phone and text--promptly, and after the job was done Anthony helped me locate records I needed and was unable to find. I couldn't be happier with their work or their service.

I have moved a lot in my life and wish I found Big Hill sooner! Anthony and Chris were very nice on…read morethe phone. Patrick, Felipe, and one other young man did a very good job moving my things. They were on time, respectful, kind, and communicated very well with me during the move. I was in a storage unit and they made excellent time loading all my stuff into the truck. There was no procrastination, attitude, or rudeness on their part. Which I have experienced with other movers in the past A LOT. Patrick also offered to reassemble my bed frame when some pieces were missing and later found. I can't recommend these guys enough. As a Realtor I see a lot of companies and these guys are #1. I will always recommend them going forward. Thank you!

Don't make the same mistake I did and hire this company! I checked out all their reviews in…read moreadvance, got a recommendation from the local U-Haul place, but it was still a disaster! I called in weeks before my move and talked to the owner of the company, I told him exactly what I needed to move and what kind of truck. We agreed on the labor price and mileage. His secretary called me back and confirmed the date and time, and took a security deposit. I got an email confirmation and a schedule confirmation. I got email confirmation a week before to confirm the move. I got an app confirmation three days before. Then a text confrontation the day before and and another email. I also reconfirmed via the app. So 6/30 rolls around and my sister is there at 8:30 AM. They don't show up. They don't call, they don't text or email. The owner and the secretary don't answer their phone. My sister drives to the office, it's closed. They never show up. I leave messages, I sent an email. They owner never calls me. I talk to the secretary until she tells me that she quit. Don't trust this company!!! My move was a total disaster and ended up costing my double what it should have. *** UPDATE The owner of the business finally contacted me angry about my review. Basically said "I know where you live" to threaten me and then blamed me for his crew not showing up. He the.called me a "Little B#%ch" and told me to go F myself before hanging up. Still not sure what I did to deserve this.

I have used this company now for 3 of my moves ! Every time has been consistently amazing and the…read moreowner is alway attentive as well as his staff. I am taken back by the negative reviews I saw and wonder is this business owner is being doxxed or has some jealous competition. Give Fresh Start a chance and take these hateful fake reviews with a grain of salt .

Mark, the owner of this company is a perfect example of what a mover SHOULD be. He is accurate with…read morehis estimates and on time. His company has moved my family to two locations this far and I could not picture ever using another company. Mark put all of our worries at ease and handled some challenging and delicate pieces we had with respect and the utmost care. I would recommend AMPM moving to ANYONE looking to move and wants HONEST and PERSONABLE movers for a great rate.

I moved on 7/27/2018 and had the pleasure of meeting the best crew I ever dealt with. Mark the…read moreowner was so easy to deal with and gave an excellent estimate and he also showed up with the crew due to the fact it was the 2nd job of the day & he wanted to make sure his crew was safe and not too tired and I was very impressed by his work ethics, the main movers were Ryan and Dana and they were so professional and checked with me to make sure we were on the same page, they never stopped working in the extreme heat and I made it a little difficult forgetting to pack a few things, & needed a little extra help with some things and they just kept on smiling and were more concerned about me being safe and out of the way during the move and not once did they roll their eyes while I drove them crazy. They were so professional, hardworking and extremely careful with my things and where I moved into they asked me where I wanted things and I had them change a few things and they were so great about everything and the young guy Danny that was with them worked so hard and never took a rest and he did great because he's learning from the 2 best movers I have ever dealt with and on top of the hard work they all did they were extremely funny and made me laugh through it all and it made my experience all the more better. Also, they were the most honest guys on more than one occasion they handed me some change they found that I would have never missed. I would highly recommend them and never use anyone else. All I know is these guys worked harder than anyone I ever dealt with and they deserve to be well paid. Paula R.

My wife and I recently moved to Boston from Texas, and every part of our move seemed to go terribly…read morewrong, and the people involved were especially unhelpful. This all changed when Alex and his team helped us move our of a storage unit and into our new apartment. Immediately, they seemed much more friendly and trustworthy than the other service providers I had recently worked with, and their quality of work was outstanding. They were particularly helpful managing to find a way to get our Texas-sized furniture up three floors to our tiny New England apartment. Before I knew it, they were hoisting our larger pieces up the side of the building. Of course, beforehand, they made absolutely sure that our things were properly protected and that our balcony would support the operation. They were also helpful in advising what to do with our over-sized couch, which could not fit up the stairwell nor be hoisted. I would highly recommend their service. I've already used them again!

The guys at Hop were awesome to work with. They arrived on time and took special care of my…read moregrandparents bedroom set, which obviously has sentimental meaning. I can't say enough how great these guys are! I would absolutely use them again.