World Travel Service has provided exceptional service through the years. Stephanie Petros is…read moreextremely knowledgeable, always given us excellent advice, outstanding guidance and demonstrated superior skill in travel arrangements. Having a physical location, combined with the ability to have a face-to-face meeting with a travel agent, is both comforting as well as reassuring, when making travel arrangements. World Travel Service is a friendly and professional travel agency.

We've actually never visited the World Travel office, but the service that we've gotten has been…read morebeyond exceptional. Stephanie Petros is our Travel Agent, and has been for the last 13 years. We followed her from her prior employer in Annapolis to WTS, and she never missed a beat. She provides excellent guidance for our many long distance cruises and provides accommodation guidance and assistance for our domestic trips. Her job doesn't end when she sells the trip, she follows up to make sure that everything is perfect as we embark on our voyage, and takes any of our feedback seriously and pursues any issues with our cruise line. She's the best, and we'll continue to utilize her services for the foreseeable future.

Highly Recommend for great service! Very friendly and helpful employees !! Had my international…read moredriver permit in 15 minutes.

Disrespectful of customer time by having a confirmed 11:00am appointment and the vehicle is still…read morein the parking lot, untouched, at 12:30. Disrespectful of customer sensibilities by having politically charged TV channel tuned in waiting area. Positive; getting an appointment was easy; however the time is not honored.

Would give them 0 stars if I could. Do NOT book through them. If you are booking a spring break…read morewith a group they do not care if you pay the same price as everyone else, you can miss out on a full day compared to your other group members due to travel. They do not put everyone on the same flight or a flight of equal monetary value as everyone else. They do not have a care in the world for creating equitable accommodations.

SCAM. Please do not waste your money going through this agency. We were given many false promises,…read moreand we did not receive refunds when we did not get the services we purchased. I greatly, GREATLY regret going through STS. To specify: We purchased a $100 ticket for a booze cruise, which was scheduled for a Monday. It kept getting pushed back each day with a different excuse from Charlie each time. Finally, on Thursday, Charlie claimed that the company cancelled due to wind, yet there were many other booze cruises that took place on that same day. For those people who specifically paid for the booze cruise, we were not offered a refund. There were many rumors that the cruise was never booked, and Charlie was just coming up with excuses to avoid confrontation. It seemed that there kept being a need for more and more unnecessary purchases, and that was pushed onto the students by STS. We did not know what we were getting into nor how much money we would end up spending for nothing. In general, there was a huge lack of communication that left students lost and confused. A group of our friends were mistakenly driven to Atlantis rather than Breezes, and the two are substantially far from each other. The taxi driver took the students off the main road and stopped at an ATM along the way. You can imagine how scary this would be for a student visiting a country that they have never been to before. It was almost an intimidating atmosphere, threatening us that if we lost our little plastic wristbands that it would be a $200 charge to replace, that if we caused the slightest damage to the room it would be a $150 charge per roommate. There is more I could say, but it is too much to type. I hope you can see that going through STS was a TERRIBLE decision.

Best connection booked us a honeymoon from hell:…read more -We used Ruby and Rosie -We couldn't rent a car or pick up the one they charged us double for (they charged us $478 for 3 days and the agencies at the airport charge around $240 for the SAME THING) because they told us not to get an IDP which is required in Greece. By the way, to date they only refunded us $202 dollars, less than HALF what they charged for a service we couldnt use because of them. -Our first hotel was 4 hours drive from the airport, by design, but that meant WE NEEDED A CAR -They told us they were not charging more than direct booking (wow was I an idiot for believing that) -This was our honeymoon and they put us in nice remote hotels, which you need a car at (most reviews say as much), so we couldn't see anything like we wanted -We paid hundreds for cabs, each cab is literally 40-50 dollars if you want to have dinner -THEY HAVE NO NUMBERS OR HOURS FOR INTERNATIONAL OF THE 3 PHONE NUMBERS THEY GIVE YOU, immediately after landing and realizing we couldn't pick up the car, we had to wait hours to be able to call them as they only had US business hours and no emergency number, what international tour agent doesn't have emergency hours or a way to contact them?? -They booked an excursion literally 4 hours drive each way away so we would have had to spend 8 hours driving that day. (no they did not warn or mention this) -They said they would book one thing, and then swapped it out for something else that was cheaper. -They tried to charge us over 5 GRAND extra initially, but they still managed to double charge us for half the trip - I should have seen the red flag, but their excuse was "oh sorry I was looking at the wrong hotel which charges around $1500 per night" -They still have not refunded us fully for things we could not do AT THEIR FAULT. Its been over a month and an endless litany of excuses and over the phone the numbers they say they charged us changes EVERY time as if they don't remember how BS extra charge they added on -It took WEEKS to even get a response to my inquiry, and there has not been an explanation as to the shadiness that has occurred. -One room booked was 300 bucks a night, with ants and it was obvious they were cheaper, after checking yep, 140 dollars a night... We called during the trip and there was no help changing hotels to meet our expectations worthy of a honeymoon - even though she admitted over the phone in Greece "That is strange you were charged double, I have no idea why" -I spent nearly 12 hours on the trip dealing with cancellations and researching what this horrible agency did, and what they should have done. -They charged $250 a night for a hotel that has rooms smaller than any cruise ship I've ever seen. Ever sat in a bathroom and touch everything in it at the same time? Best rated for "best cheap hotel" on a few website. Would be nice at the $140 they actually charged!! Come on... -Every week or so they go on vacation and are unable to help you, at all. I though the point of a travel agent was that they are supposed to be able to be contacted and have quick response when you're on a 10+ thousand dollar trip. -I've sent multiple emails referencing what they charged, and they still will not address why I was charged double, even though they admitted thats not right. Again its been over a month that I've been asking for a resolution. -The ONLY thing they did was add 3 transfers at their cost from hotel to airport/transfer, yet we still had to pay over 300 dollars for cabs, not to mention we couldn't explore a country we'll likely never be back to again at least for quite some time.

Just got back from my Honeymoon! Booked the complete package for Bermuda with Rosie and had the…read morebest time. Thank you!

Extremely friendly and knowledgeable staff. They were very professional and detail oriented. They…read moretook the time to go over every aspect of my upcoming travel to Indonesia. I would use them again in the future, and highly recommend them for your travel.

One of the best hotel experiences I have had in a long long time. The concierge system is top…read morenotch, the staff was incredible and the room was to die for... medium price bargain in the heart of Anapolis.

Easy five star review. My girlfriend and I stayed here on a Thursday night in April. First time…read morein Annapolis in many years and it was made all the better by staying here. We loved it and highly recommend it to others. The whole property, from the common areas, the outdoor patios, the private parking lot, to our room, was immaculate. Our room - Touch of Grey - was small but spotless and tastefully appointed. Every employee we interacted with was super friendly and professional. Both buildings are elegant and charmingly historic while also modern and well kept. Location is part of its appeal. Directly next to the Naval Academy and a block from the famous and historic Dock Street. Easy to walk everywhere from here. Parking is tight in this area so access to a private parking lot is key. We hope to return to Annapolis soon and will definitely try to stay here again.