I would say it is 3 and a half stars. It can be rather slow and tends to be broken in areas needing…read morebus bridge. I wish this was faster and more developed with longer trains. It is quite handy and goes to the airport, Camden Yards, M&T, across a good stretch of the city, and some but way too few trains to Penn Station. I wish it was about 15-20 minutes rather than 30 to Penn Station.

Never on time...lost my job because of late light rail ...small trains packed full of ppl…read more Dangerous

Cute blue busses outfitted to look like trolleys whisk tourist up and down Main Street all day…read more Now Main Street is something like a half mile long, so you may be thinking the distance is so sort, who would need to take a bus? That's what I thought. But as you are making your way down Main street, enjoying all the shops and such, you will hear the trolley bus ringing it's little trolley bell, and after an hour or two of this, you too will realize..... you need to ride that trolley. The trolley is free and you can wait for it at one of the marked stops on Main Street, or flag it down. If you park at the lot by the visitor's center and spend the day exploring, you'll end of at the bottom of Main Street; and even though it's only a half mile walk to the lot, you'll see the Trolley and be glad to sit for a minute or two. Take the trolley, you won't be sorry!

We took the trolley because we parked at one of the parking garages further out from Main Street…read more It was great because not only was it free, but it came quickly. The first time we barely had to wait as it was pulling up right as we were walking to the stop. The stops are all clearly marked with signs, so you will know where to wait to catch the trolley. The trolley comes every 10 minutes, which is great, especially considering we went to Annapolis when it was freezing out!

these reviews are from 14 years ago and 14 years later, it is still awful. Drivers arrive late, or…read morenot at all. Ms. Drew is a rude woman! Ms. Ivy and Mr. Keith are the only drivers that show up on time in the early morning and do not drive like bats out of hell. have some regard for yall passengers.

Annapolis transit is the worst I have ever encountered. Ever…read more The routes are so limited as to be almost laughable. Despite being the state capitol, and within half an hour in either direction of the state's largest city and the nation's capitol, there is no easy and direct way to get to either. In order to get to Baltimore, I need to walk downtown and grab the bus, then take it for an hour to get to the light rail (which is 20 minutes away by car) and ride that for another half hour. 90+ minutes by public transit, 30 minutes by car. To get to DC, I need to grab the brown bus and take it to the Dillon bus stop. From there, I can grab a privately run bus to the metro, and from there get into DC. 40 minutes if I drive the whole way, 90 minutes if I drive to the metro, and 3-4 HOURS if I bus the whole way! (not to mention $4 more expensive). I tried riding the new "trolley" buses for the first time today, too. It was more than twenty minutes late (this a bus that only comes ever 45 minutes). When I got on, the driver started screaming epithets at me for not throwing away my empty ceramic coffee mug. When I got off, he yelled at me for not asking for a transfer when I first got on. The seats are almost too narrow for two small people to huddle upon, and once the bus tries to turn you're out of luck-- no hand grips, and those slippery seats will dump you straight onto the floor. In addition to the late, poorly run bus system, there's the lack of good sidewalks and crosswalks in Annapolis. Sidewalks, when they exist at all, tend to be narrow and poorly maintained -- often broken, or studded with telephone poles. Every time I need to tromp a few miles on these awful sidewalks (often having to step into the street to get around permanent obstacles, cars, other pedestrians, or because the sidewalk had just randomly ended) I'm thankful that I'm not in some way handicapped, because damn-- there is no way these sidewalks are accessible to anyone with crutches, a cane, a walker, or a wheelchair. Crosswalks are often hundreds of feet apart, sometimes with stretches of road in between that have no sidewalk or shoulder at all to walk upon. This means either walking in the middle of a busy road or waiting for a pause in traffic in order to dash across. West street is terrible in this fashion. Also, that T-intersection where Forest Hills Ave hits Bay Ridge Ave. Lots of traffic, and half way between an elementary school and a public library... but no sidewalk or crosswalk on the right side of the road. Brilliant. This area is so unfriendly to pedestrians that I'm moving. That's seriously a major part of my impetus to do so. The traffic is too awful to drive between 3pm and 7pm, and all other options are dangerous or inconvenient. I'm tired of being stuck in my house because Annapolis transit authority doesn't give a crap.

Absolutely the worst service I have ever experienced. If you ride the 240 never expect the bus to…read morepost in the afternoons on time. There customer service is the pits. There are scheduling issues that this company refuses to address. If you have a different transportation option, I suggest you take it and save yourself the frustration. For the record, they get one star because you can not submit your review without providing at least 1 star. Congrats Dillons

The nicest commuter bus I have ever been in…read more My sister and I along with a couple guys came out to Columbia for Virgin Mobile's FreeFest. On the Monday after the festival we had 7 hrs to do a turnaround trip from Columbia to DC before we had to hop on our flight back to LA. It sounded easy, until we came to realize that we were quite far from DC. After doing some research, we found this service from the Columbia Mall. We caught the bus around 7am. Our first impression: The bus: super clean, comfortable reclining seats, a/c and overhead reading lights (being from LA, I'm not used to commuter buses being luxury charter coaches). The driver: really nice and helpful, he had a few jerky stops at first, but after a while he got better and we were able to sleep. By the time we got into DC the bus was full of people en route to work, we seemed to be the only tourists. We got off at Independence Ave. It would have been a little easier if there were tourist maps on board, but the driver gave us suggestions on where to go. It took a little less than 2 hours to get into DC and it was perfect. The only problem we faced was getting back to Columbia because the earliest bus back started running at 2pm (reasonable because most of the riders were daily commuters). We ended up taking the Metro from Union Station to Silver Spring then a cab to Columbia Mall. The total trip back for the four of us was around $55 (Metro + cab), whereas our bus ride was around $5 per person. Yes, the cab + metro combo saved us 30 minutes, but it was much more expensive.

Brance Avenue Metro Station is a good one! There's plenty of parking and a clean entrance. Once…read moreinside, go to the top level to wait for the Metro. Since it's the last stop, it's easy to know which train to get on!

Plenty of parking for utilization at this end of the green line station! Trains are timely here and…read morestation is clean for metro.

It was a super good and (&) sheltered place to wait for the fairfax connector buses. There is a…read moresmall office on site where you could go on in and get bus pAsses and schedules from the super friendly and courteous staff inside. The entire transportation complex is within a super short walking distance of the shops, residences and restaurants of the distinguished Reston Town Center. (This did not exist in 1975). :) Dave

A nice eco friendly way to get to Dulles Airport without the headache. While helping family…read morenavigate to get from and to the airport, I discovered this gem. Pick up is Lfant plaza. The cost is $7 each way. Drop off in front. However plan ahead like for any trip, get here at least 2 hours early in case of traffic. And don't be a seat hog. Put your luggage in the luggage compartments. Your luggage shouldn't be rolling down the aisles, hitting my feet.

Quick and convenient sums it up most of the time. This is an express bus with 4 total stops: Dulles…read moreAirport, Herndon-Monroe Park and Ride, Rosslyn Metro Station, and L'Enfant Plaza Station. The two metro stops are transfer points to other lines. Note that the pick up and drop off locations at L'Enfant are different. Depending on traffic, the trip can be from 30-60 minutes. Other than not having many stops, this bus is able to take Dulles Toll Road in the express lane. While this is an express bus to Dulles, it is essentially a commuter bus. This, there really isn't a place to put your luggage like the airport buses. If you intend to take the bus to catch a flight, plan accordingly. If major accidents/inclement weather occurs or its rush hour, the arrival time of the bus may vary. If there are people waiting, then the bus operators do their best to fit everyone on board. However, this can lead to people standing for the commute until the last stop. If you are pretty short and the bus is packed, aim to stand near the doors where the poles are or hold on to the headrests of the seats. Otherwise it's painful to hold on to the overhead bars for so long. The fare is $7.50 via SmartTrip card (can be bought at any metro station) or exact change. There is no metro operated vehicle parking at the two metro stations. The parking at Herndon-Monroe is currently free, but I imagine that will change once the silver line station there opens up. Then it will be $4.95. Dulles Airport has its own paid parking. Note that WMATA is considering ending Bus 5a when the silver line metro station at Dulles Airport opens. This is still a proposal and not yet decided upon as of February 2020.

As someone who lives in pg county the service is absolutely awful. The 30 bus from Suitland to…read moresouthern Md Hospital is always late or not available due to driver shortage. The route 18 from Addison road to Takoma Transit center is much worse. The schedule could say it'll arrive in 6 minutes but end up waiting up to 40 minutes for the next bus to come that is ridiculous. You be better off talking a metro bus at least they're more reliable but unless you're going somewhere that wamata doesn't go I would avoid using this service it's the absolute worst.

The Bus number 32, is a hit or miss from Naylor Rd to Clinton at 8pm (the last bus) if you want to…read moreuse it at that time to get to Clinton after work... And that bus is very useful to me getting home after work.... But recently it's been a complete miss....

It's part of the silver line at least. More often than not, you'll get the newer edition of train…read morecars. Sure beats the orange shag carpeted ones, that have a strange smell. This metro section of course, is convenient to the busiest part of Northern Virginia. I'll sometimes ride it, to avoid driving in the Tysons area. Yes it is that bad. This station being newer looks nicer. Yet it's still that utilitarian vibe. Having traveled on metro's of other countries, there's no art work or architectural achievements of note. That's kind of sad. Does it work? Yes although delays are quite common. I like this station due to saving me the drive, but otherwise there's nothing screaming excitement about it. This is public transportation, so people watching is available.

I am ecstatic there's a silver line. I'm even more excited that I can get to Tyson's Corner on the…read moremetro now! The metro station was clean. The signs were helpful in showing which traffic goes where.

This company really provided the best service I could imagine. They were flexible when working out…read morethe details for my winery tour and sent us the best driver. He was patient and got us every where timely and safely. We had the 28 passenger black sprinter and it was very nice. Spacious and beautiful for my girls. I'd recommend this company over and over!

RSTQ provided an awesome birthday transportation experience around DC. The team was great at…read moresharing what to expect and what the Sprinter limousine would look like beforehand. On top of that, our driver was great at meeting our needs, such as providing ice during the trip, keeping us informed about where we would be picked up during our stops, and answering any questions we had! We would 100% book again for any transportation needs in the future!