I had insurance with American Family for about 10 years and it was through Perry Ford's Agency. I…read moredidn't have many claims, but I did check in occasionally when I needed different coverage or had questions. What I've found is that good insurance service is very local. Even though you can get insurance coverage over the internet, you really need someone you can call or talk to who knows you at least a little. It makes all the difference when you need to make a claim or just need an understanding of something...and you don't have to re-answer questions over and over...you can just go right to getting advice or help....again because he knows you. Service is where they are excellent, and the getting to know you part is what Perry does. It's not like he is nosy, but I feel that he wants to get to know his customers and over time, it felt like I was giving a friend a call....like he was in my corner and ready to help me with whatever I needed. In dealing with other insurance companies I've had they have often dropped the ball and not come through for me. Perry has always done what he says he's going to do and he's never made a mistake that I can recall...and so he earned my trust quickly. I can't recommend Perry's agency enough and I would still be with him if I had not moved out of state. That's the only reason I changed carriers. You will often see fake Yelp reviews, but this is not one of them. I am just purely a satisfied customer. Feel free to message me through Yelp if you have any questions.

I've used progressive, travelers and country company and never had the customer service relations I…read morehave had with Steve Gibbs Agency. They are prompt, friendly and reliable. They have went above and beyond to save me money year after year. They send me emails/letters when new discounts come around as well as reminders to make appointments ever so often to see if there are any possible changes we can make to my policies so they are still current and fitting for my lifestyle. I would definitely recommend looking into them to see if they could help you too!

Go see Steve and Laura Gibbs for all your insurance needs whether it be home, auto, or business…read more First class people running that office that represent a first class company!

Kenney is a great insurance agent. His rates were very competitive and his service has been…read moreexcellent. He's easy to reach and quick to answer any questions I've had.

Tom cox and his staff are curteous, and knowledgeable not only about insurance but financial…read moreplanning and mortgages. Tom Cox saved me hundreds of dollars a month on my bill. Highly recommend

I use them for insurance long time ago. Just like any other insurance company thrilled to death to…read moretake your money but when you get into an accident they have to payout they become instant assholes. Been there done that, my advice avoid them and get a decent Insurance Company.

Completely Untrustworthy: Not worth the risk!!…read more So; I had to be at the Peoria Charter bus stop at 8.05 on a Sunday morning. I called the night before and asked to book a cab for 7.40. The gentleman who answered told me that there was no need to book a cab and that I could call at 7.15 and they would send someone then... no problem. So; Sunday morning rolls around and I call at 7.15... no answer. I continue to call for another 10 minutes, every minute--no answer. Thankfully Abdul at DATTA Can answered and I used him. I am never going to bother to call Champaign Taxi Services again. I would give 0 stars but this isn't allowed.

These guys picked me up as arranged the previous day at 430am to the airport. Thanks guys for being…read morepanctual. Recommended.

Kellie has been my advisor for several years and has always given me great advise as well as pushed…read moreme to make choices that have benefited me as a widow and changed my life and security for the future. Maybe the best part is annual goal setting and how much I need a year for travel, how much my RMD will be, suggesting I pay off my house (best decision ever), when I'll need a new car. Thinking ahead keeps me from worrying about the future. We have a plan. She's one of the most important people in my life now that I'm a widow.

What an underrated and helpful company. Not only were was the driver able to accommodate me at 5:15…read moream on short notice, but he also arrived earlier than he said and patiently waited until I was ready. The driver was polite and friendly. Definitely recommend to others.

I used Jet at the airport when inadvertently I dropped my car keys into the trunk just as it closed…read more-- and therefore needed to get my guests to my house, where I could collect my spare keys. The driver was very pleasant and helpful and I thought his rates, taking three of us into Champaign and then taking me back to the airport, were reasonable. Interesting driver, humorous, helpful.

I took a taxi from the airport to my hotel in the city. The cost was $20. It might have been…read morecheaper if the driver had taken me to the correct hotel. I told him the name of my hotel, and he instead took me to a hotel with a different name! So the trip ended up being a bit longer and more expensive.