Cody was professional and personable throughout the process of receiving and reviewing homeowners…read moreinsurance estimates. He always found the right combination of checking in and explaining things to us as first-time home buyers, while never applying pressure. We had lots of questions and Cody was more than patient and helpful with them all. I would absolutely recommend Cody to anyone seeking insurance coverage, especially new-comers like myself.

Cody is a wonderful agent! He is extremely knowledgeable of the industry and is always ready to…read morehelp current and potential clients. He helped me determine the best type of life insurance for my lifestyle, and I know I can trust him with any other insurance needs I might have in the future. He made sure that I understood why that life insurance policy was best for me, and ensured I was completely comfortable before proceeding in purchasing it. I highly recommend him!

Chris is the best agent that goes out of his way for his clients. I was broke down at 2am on the…read moreside of the road, i called my agent Chris I couldn't believe it he picked me up and took me out for breakfast. 20yrs later I'm still going strong with Chris Heise Agency Inc. - American Family Insurance I couldn't ask for more!

From the owner: As your local American Family Insurance agency in West Fargo,ND, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

Tom Weber state farm insurance team is pretty amazing. the team genuinely cares about their…read morecustomers, and looks out for their customers' best interests about all else. One to two months ago, I got a message from the team that it would be good to meet with Patrick Loree to make sure that my insurance policies are offering me the protection that I need. I met with Patrick in person one on one, and he gave me a lot of helpful advice. As a person who double checks everything, before agreeing to anything, I ran by Patrick Loree's recommendation with my financial advisor (who has no relationship with State Farm) the next day, who agreed 100% with Patrick Loree's recommendations, in terms on purchasing umbrella insurance and increasing my car liability coverage; my financial advisor was impressed that Patrick offered only the coverages that I needed, and nothing more beyond that. Patrick also advised me to purchase roadside assistance coverage at a very very low cost. Coincidentally, three weeks later, the battery of my car key ran out , and within a week at night, I locked myself out of my car (my car key and house key were in the car). I called State Farm, and within 60 minutes , a person contracted by State Farm came by to unlock my car. I wasn't charged anything. I'm really impressed with Tom Weber, his team, and Patrick Loree, and I would recommend him to my family and friends.

From the owner: Our mission is to help people manage the risk of everyday life, recover from the unexpected, and…read morerealize their dreams. License #: ND-3000022151, MN-40493817, SD-10029134

Called, got a quote for my dirt bike insurance back in January for $15/month. Good deal, signed up…read more First payment was $20. I e-mailed Sandy, who I had been working with, she explained they're charging me a fee for only having one policy with them. I told her that wasn't in my quote and that nobody explained that to me and asked if it could be taken off. After some checking, she was able to take that off and charged me $4 less the following month and then $15.91 every month there after. All is resolved. Then I get a call from a lady a couple months back asking if I would like to add renters insurance for $1/month more than I'm paying now. I said sure! Sounds like a great deal, sign me up. She signs me up and I get a bill in the mail for $50. I call and ask... they say they're billing me for two months at $25/month. I told them it was only supposed to be $1/month more ($16.91ish/month). She apologized and said she wasn't able to do that price for some reason, she'll do some checking and call me back. A week later, no call back. I called, another lady apologized and said she would check into it and call me back. Another couple days later, no call back. I call again and get Sandy. She apologized and said she will temporarily cancel my policy and get it back to the way it was before. She would call me on August 15th and get me back into auto pay with the same pricing as before. August 16th comes and I get a letter in the mail saying I'm past due. I call and speak with Sandy and tell her about the letter, why hasn't she called me back? She apologizes and says she has got it back to normal and she can take my payment. So I pay $38 for August and September and she assures me I will not be billed in September. Then I get an email a couple weeks ago saying Sandy charged my debit card $18.72. I call and explain they weren't supposed to charge me for this month and asked why it is $3/more a month than before and I don't even have the renters policy they promised. She explained it was the fee they charge for only having on policy. I explained I already talked to Sandy months ago and they were going to waive that fee. The lady says she will check into why I was charged and get back to me. A week goes by, no call back. I call, Rena answers and apologizes and says she has to call billing and get back to me. I explain that I'm very frustrated nobody ever returns my calls, she apologizes again and promises to call me back. A day or so later Rena calls back and says I shouldn't have been charged and asked if they can apply the payment to my October bill. I say yes and ask if they can talk to Sandy about the fee being waived and even forwarded my email from Sandy in January to her for their reference. She says she will have Sandy call me back. Three days later, no call back. I call and talk to Sandy. She says she cannot waive the fee and thinks I would be happier somewhere else. I am extremely appalled that a customer service representative would actually tell me to take my business somewhere else because she's unable to put my account back the way it was before it was screwed up, as promised. Instead of resolving the issue, which was their mistake, I have to go somewhere else? I also cannot believe how many times I was quoted one price and charged another and how many times I've been told someone will call me back and nobody does. It was only after I asked Sandy today who her manager was and if I could speak with them that she said she would resolve this and get back to me. And for once, she actually called me back 30 minutes later and said I will now be charged the regular $15/month. Such a simple request taken months to fix. Save yourself the headache!

From the owner: Our goal is to be the most compassionate and driven insurance team for our clients that protects…read moretheir dreams through our auto, home, business, farm, and life insurance products. We want to help anyone in need of a "dream champion" to protect their assets and liabilities in the way they want to do business. Facebook: djcolteragency Twitter: @djcolteragency

We have had Dave as our agent for many years. We have multiple product lines with State Farm, I…read morehave been extremely happy with the customer service that they provide. Quick response and professionalism.

This is an agent who doesn't play nice but puts on a good facade. Take your business to where its…read morevalued, to where you're treated like you should be as a policyholder.

Great to work with when you are a road warrior like me and need help at odd hours of the day…read more Always respond to any of my questions.

They made everything easy to do and understand and were willing to take all the time I needed to…read moreanswer all my questions. Such a great place and people!