Poor service. Contacted them months ago for chimney cap. Took a while to get a quote, which was…read moreactually a great price compared to what I got from others. I agreed and then heard nothing again. Started getting other quotes and got a call they were at my house with the chimney cap. Called back 5-10 minutes later and he had already left. Said he was a few streets away and would come back after but never returned . This was probably 4-5 months and still haven't heard back. Going with a higher price with another company- the dependability will be worth the cost.

Needed a new chimney cap but had to wait for bats to vacate before installing. CC Chimney was quick…read moreand great about working after hours to allow for bats to leave the chimney. They were responsive in coming back out to seal out a tiny gap and check for other problem spots so now we are not "batty" and would HIGHLY RECOMMEND them for any chimney work.

Stay away from this company. Within a minute of arriving (and before doing any work), the tech…read morestarted trying to upsell me on things. At least do the service first before trying to get more money! When I refused the extra add ons, he tried to charge me $99 instead of the $79 in the ad. Overall he did literally 1-2 minutes of work for $79. Not a great experience at all. I wrote the company informing them of my bad experience and not only did they not reply, they blocked me!! Do not do business with this company.

This company is very misleading and did not honor the deal they were advertising. I was charged…read more$270 when my vent was cleaner than the one they were advertised for $79. I reached out to the company to give them a second chance to make things right but no one returned my call. They also took advantage of my elderly mother with no remorse.

Installed Mismatched Springs…read more It was in 2007 that Industrial replaced both the springs on my garage door. I can't complain about it lasting 11 years but what I've discovered after the failure of one of the springs is that Industrial installed springs of different length and different gauge. The shorter, lower gauge spring is the one that broke. I suspect that smaller spring was taking more of its share of the load and thus failed prematurely. I wasn't looking over the serviceman's shoulder and thus didn't challenge him as to why he installed two different length and gauge springs. I should have been watching him like a hawk. So okay, I got 11 years out of his installation but I likely could have gotten more had he done the job correctly. This time I switched to another garage door installation and repair shop. They did it correctly.

WARNING ! Stay away they installed a new door and within a…read moreweek the door was broke, the screws had pulled out of the wall . Took two weeks to get them to come fix it. Now the screws have pulled out again and the whole chain rail and springs have dropped down. Come to find out they put in the wrong springs and its going to cost me another $700 to have someone else fix the blundered up kindergarten installation. Boy did I get screwed by these amateurs.

I've had difficulty getting my outdoor gas fireplace working even with new parts and with the…read moreassistance from my plumber so I researched Chimney specialist and AAA was able to come out pretty quickly. They asked for photos of system in advance and came prepared with parts and new batteries for remote. Upon arrival dismantle and cleaned the system air pressured the lines and put in new batteries and at last I have a functioning porch fireplace for this winter.

I called and they came out the next day. Andres was great, he helped fix my garbage disposal…read morequickly and was friendly. Gave me advice so my issue doesn't happen again. Thanks!

They essentially scammed me. I went to them for a chimney cleaning. They told me that they would…read moreneed to do a video inspection (I didn't ask for it). They also told me that they would not do the cleaning if the chimneys failed the inspection. They came out and did a 15 min visual inspection (no video) and said the chimneys did not pass so they could not clean them. However, they charged me over $600 for the chimney video inspection and the cleaning even though they did not clean and did not do a full video. Invoice clearly states "For Services Rendered" and "for level 2 inspection and cleaning" (see photo). So they clearly charged me for services they did not deliver. This is why I call it a scam. They know I am not going to take them to court and waste my time for $600 (though I am positive I would win). I had a ridiculous e-mail exchange with the company rep where he tried to justified this. I'll post the emails in photos. They did not send me the partial refund check the rep mentions. I also subsequently had the chimney cleaned by another company without the inspection hoops Harky demanded. In my opinion, avoid Harky. There are plenty of good, honest companies out there more deserving of your business. Comment post Harky's response. Harky's comment proves my point. They talk about irrelevant information (such as my home inspection) to the fact that they charged me for services they did not provide. To be accurate, their GPS had the car on site for 38 minutes. About half that time they were sitting in their car. I assume they were writing up the invoice so they could get their money. I hope people see past this continuous BS and go to a more honest company. Good news is that I did find an honest local company, had a great experience with them and now have beautifully clean and functioning chimneys.

They installed a new complicated fireplace and did an excellent job. Cleaned up well also. Highly…read morerecommend.

Came out did half of the work. We paid $$$ down. Haven't come to finish the work so we can finish…read morepaying them. . Can't get ahold of them. They don't respond to our texts , emails, or calls. Did not show on one date set up with them no contact to us. Originally hired them to inspect and fix woodstove piping because it leaks when rains. Still leaks as of today we had rain . We just want our job finished so we can pay them. Now we want to know what else can be done to stop the leaking. They have vanished into thin air. I would give a zero rating if I could. :( :(