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    AAA Home Services

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    6 months ago

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    Candlewood

    Candlewood

    (17 reviews)

    Please DO NOT live here unless you wanna hate your home, feel completely unsafe, and gaslit…read moreconstantly. First of all, the cockroaches are insane. I'm from a developing country and I have NEVER had to deal with this much of an infestation in my LIFE. Have called and called the leasing office and they just brush me off. THE A/C DOES NOT WORK!!!! Everytime I call the front desk to talk to them about the issue they tell me "WE LIVE IN TEXAS and it's hot outside" WAS I CONFUSED AS TO WHERE I RESIDE??? NO. DID I THINK IT WAS COLD OUTSIDE?? NO. However there is no reason the A/C CAN NOT go below 80 degrees inside, even at night. AND because the A/C is constantly trying to cool, our electric bill is $300. 7 BEDROOM HOUSES DO NOT EVEN PAY THAT MUCH. Also somehow there is no lights in the main rooms of the house. Bedroom??? No lights, living room??? Nope. There are holes in all the walls which all the roaches have made their home. The doors don't even close really well and there's so much space that bugs will just welcome themselves into your home without any trouble. The BATHROOM TILE AND BATHTUB IS PAINTED WHITE.... PAINTED!!!! You know what happens when paint gets constantly wet??? IT PEELS and trust me it looks disgusting. Oh and don't forget about the dishwasher..it's so loud it could get its own noise complaint from the police. The ladies in the front office will constantly gaslight you about your issues and just not do anything in the end. And don't get me started on Roxanne, she is literally the worst to deal with. She will hang up on you mid sentence, so incredibly rude, and is absolutely the worst customer service person I've ever had to deal with. I will say the ONLY thing good about this god forsaken place is Cassandra and the two maintenance guys. They're all very pleasant. This place is something out of a nightmare. If you want to be happy LIVE ANYWHERE ELSE.

    The toilet in the front bedroom had such low water pressure it took an hour(s) to fill after a…read moreflush! Put in a maintenance request on Monday and early Tuesday morning Larry was here to diagnose and fix the problem. Larry is a SUPER guy and I know that when he shows up the problem will be taken care of and the place where maintenance was needed will be left the way he found it (he leaves NO mess for ME to clean up!) or better than he found it. If you live at Candlewood Apartments and have a maintenance issue maybe request that Larry be the one to come fix it!

    AAA Home Services - chimneysweeps - Updated June 2026

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