The facility is lovely and there are many positive thing to say about the amenities. The care my…read moremother received was very good but as she became more infirm the Variel could not keep up with her needs. Her room always smelled of urine. My mother is currently at a board and care facility with advanced dementia and incontinance issues but they are doing a superior job at maintaining a clean living space. There has been a significant amount of staff turn over and I found it difficult to reach management. I see Allison responding to positive reviews but she never responded to any of the messages I left for her. Her voice mail was never set up and I had no idea how to reach her. I tried to settle my mother's final bill there and it was difficult to reach the business office. I received what was supposed to be my final bill but alas I received another one a few weeks later. When my mother first moved in, there were no up charging, but then they started to add extra charges every month. One month the bill was several hundred dollars more than it should be. I received an accounting and my mother was charged for dozens of meals she never ordered. Management fixed that bill but the helpful person who corrected it for me was gone the next month. It's been frustrating and I began to feel negatively about the experience.

The Variel . . . Can you spare a square…read more My Dad has lived at the Variel for 2.5 years. Unfortunately, it has changed. Staff are great and care about the residents. Management not so much . . . Like my Dad many of the residents can't leave. Dad asked for a roll of toilet paper and was told no . . . Apparently this is the latest management rule. Kinda petty for a "luxury" facility where a single resident is paying 13k a month to live there.

Choosing a future living community for a loved one is not an easy decision, and helping my mother…read morethrough this process came with a lot of questions and emotions. From the very beginning, Michael Ruggiero, Residency Counselor at Wisteria at Warner Center, made the entire experience feel thoughtful, calm, and genuinely supportive. Although the community is still under development and not yet open, Michael and the team have gone above and beyond to guide us through every step. Michael has been professional, patient, and incredibly responsive. He took the time to explain the process clearly, answer all of our questions, and make sure both my mother and I felt comfortable and confident in the decision. What stood out most was the care. There was never any pressure, only guidance and reassurance during what can be a very emotional process. They truly made something complicated feel manageable and positive, and most importantly, it has made my mother feel excited and comfortable about the future. We are very grateful for the support we have received so far.

Berenice is very patient and knowledgeable. It was a pleasure to work with her. Nothing to add.read more

I highly recommend Fairwinds to anyone that is looking for a place for their loved ones. The staff…read moregoes above and beyond to help the residents and families. Every staff member that I have met has a kind loving heart and genuinely cares for the residents and their families. I would like to thank Jen and Tony for all their help during this transition. They both recognized the importance that this transition be a positive move not only for my Mother-in-law but for us. My 91 year old Mother-in-law lost everything except for her kitty in the Palisades fire. She has lived with my husband and myself since January 2025. We felt that she needs to socialize and be active to enhance her quality of life. The staff at Fairwinds made that happen. We had ordered furniture, but it was not in yet. Jen and Tony organized the setting up of the entire apartment. They moved furniture, dishes, towels, bedding etc. from one of the models. They placed snacks, kitty treats, flowers, balloons and even a wreath and sign on the front door welcoming her. Fairwinds community is a clean, bright and cheery community. They offer PE classes, movies, games, outings and more. They have the residents engaged mentally and physically. There is a variety of delicious food offered daily as well. We are a family that has lived in West Hills for 30 years and raised our children here. We saw Fairwinds being built 25 years ago. Had friends place their loved ones at Fairwinds. I have never heard of any negative experiences from anyone! That is why this was our first choice. My husband and I are very grateful to have a beautiful, happy home for a woman that needs joy in her life. To have her so close to our home brings joy to our lives too. Thank you Fairwinds Staff!! Julie H.

My mother has been there for three years, everyone who works there is so kind, thoughtful and caringread more

My brother's quality of life improved dramatically the day he first joined the memory care unit at…read moreSavant Woodland Hills, and I am so grateful for the compassionate care and support he has received since moving in this summer. It 'takes a village' to meet the many needs of loved ones facing social isolation and challenges around daily personal care and I have found that village in the supportive community at Savant Woodland Hills. Among the 18 memory care facilities I contacted in greater Los Angeles, Savant's dual commitment to both quality care and affordability was unmatched. From the first introductory meeting to my brother's move-in five weeks later, senior staff member Jeanette Hernandez provided kind and expert assistance at every stage. Six weeks have passed since my brother moved in and he is visibly more cheerful, peaceful, conversational and actively engaged with his world than he has been in months. And I am more relaxed, secure in the knowledge that he feels at home and safe in the midst of such a caring and supportive community and is receiving the 24/7 monitoring needed at this stage of his life. Thank you Savant Woodland Hills!

My 89 years old sister has been in this center since February 2026. She mostly enjoys the stay. We…read morewere told about certain insurance program which she would be qualified which reduces her monthly payments significantly. Once her insurance qualification met the person in charge of this application kept ignoring our request and not returning my call or email to look into this for her despite multiple requests and e-mail. I am very disappointed and thinking about moving her to a different place.

Absolutely the best senior care facility in the LA area! My mom was there for almost two years, and…read moreshe received incredible care. Ope, Frances and Rolly are amazing; they are exceptionally kind, knowledgeable and loving. we will always be very grateful to them.

Handed to the owner a 20% rent check deposit to hold a room as requested. Check was deposited the…read moresame day even though owner said she won't. Next thing we know when we are ready to move my grandma couple of days later, owner said that the room is already rented to someone else! Owner didn't even contact us. Bad business practices, wrong approach to vulnerable seniors citizens which puts the family under more stress

My mother in law resides in the memory care wing at the, Belmont Senior Living facility in…read moreCalabasas, Ca. I just wanted to compliment some of the staff there. Molly Meyer, the director of the memory care section goes above and beyond in caring for the residents, and deserves special recognition, as well as, Kelley Adair, the head caregiver to my mother in law, who personally goes out of her way to make sure my mother in law's life is as good as can be! Also, not to forget the rest of the staff, let me say, Joshua, a caregiver is very good to my relative too. All the, "Pals", are always checking, not to mention the care in dressing, grooming, and beautiful makeup to make my mother in law look great and happy too. Finally, even the kitchen staff go the extra mile in keeping my mother in law well fed with food she really enjoys; making sure she has whatever she desires. The head chef, George, whom I knew previously from my own mother's experience, prepares the best institutional cuisine I've ever seen, or tasted! What can I say, Belmont Calabasas is a life saver for us! Thanks!! (Stephen Frank MD) P.S. MY MISTAKE: Kelly Adair IS THE HEAD NURSE, not a caregiver. She has helped my mother in law tremendously and is always watching her closely...She rocks!

Belmont is a great option if your family member is fairly healthy but just needs things like meals…read moreor basic cleaning managed. They have a large dining area (they can also deliver meals for $10 per delivery) and host a ton of outings and activities. The residents who can tend to the majority of their own needs seem very happy and enjoy the community and their friends. They even welcome pets for added comfort and the feel of home. They can schedule transportation to and from doctors visits and appointments. Many of the staff are wonderful. During the day, the team that manages the front desk are exceptional (Cristina especially!!!) They are kind and friendly. The teams truly care about the residents and it shows. Now here comes the HOWEVER and what earned the lower star rating: If you have a person who needs more care and cannot care for themselves, please think hard about Belmont and ask harder questions. Ask about PAL turnover and average tenure. It will be PAL availability that most impacts a resident. Our experience was wait over an hour to be assisted to the toilet, especially around meal times when PALS tend to be stretched thin transporting residents to and from meals. Ask to speak with the people who will directly interact with the resident from from desk to circle of care to overnight teams. The woman who works overnight at the front desk still brings tears to my mother's eyes. When I would call myself she would say things like "your mother calls all the time so she needs to understand nobody is coming right now. She needs to stop calling." When we complained about this person we were told that she "didn't mean it that way." I can only hope when the overnight receptionist is older, she never calls someone begging for help and have the person on the other end of the phone say that nobody is coming. Ask about the technology and ask to see the reports and the process documentation. Ask about hospital transport procedures. Ask WHEN a resident is taken, ask what information the health team will share when contacted by doctors. Get it in writing what information WILL be shared with doctors and ER teams to best treat your loved one. Ask for detailed care accounting. Get a clear understanding of how MUCH time the teams are having to spend with the resident to deliver the care you pay for. Also ask about their response time protocols. Ask about the consequences for not meeting that agreed upon timeline. Ask about scheduling minimums and how many PALS are on each floor for every shift. They DO always have the legally required staff count on duty at all times. That is NOT the same as having ENOUGH staff. Ask about bad reviews, notices around investigations or citations listed on California's Community Care Licensing Division that includes 5 years of certifications, inspections and infractions online. If any facility or individual is stonewalling or NOT answering issues head on..take that as a flag. Not saying this is the case here. In fact, I always found Nancy, Belmont's director, to be straight forward, honest and understanding. Nonetheless...look up the history of inspections and ASK if you see something that concerns you. Honestly, Belmont would have been ideal for us if we didn't need significant care. In the end this was a bad fit with significant questions around what we were sold and the reality of their capabilities and procedures. In the end we moved, and now receive 4x the care at a third of the cost with a smaller care facility that is less about the window dressing, activities and outings and more about availability of care. It was really easy to focus on the surface things because we wanted to picture mom happy. If you or your relative is truly independent and just needs a bit of help, I'd actually HIGHLY recommend Belmont. But if your elder resident needs care or serious assistance...ask the hardest questions and look WAY beyond the fresh flowers.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.

PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

Nice place, nice care for elderly people. They give them a nice attention, with patience, and it's…read mores nice environment. All the employees are polite and respectful. I recommend.

2 stars I worked here for a couple during the Covid…read morelockdown recently. I stayed for like 36 hrs to prevent the spread of virus. I took care of the Male resident - he was nice and no fuss. It is the wife who has an attitude. I didn't like how she's saying that her things are missing. I have to admit that she is not very nice even to the employees. She makes a big deal out of everything. 4 stars Employees here are sweet and they know how to handle difficult residents. They try to accommodate them during these unprecedented times.

My Jewish mother passed on this morning at 94 years old. She was bedridden but was always sharp…read morehaving her wits with her. My family found Shalom from a referral and the Owner Dina welcomed our Mom into her home. Her care has always been excellent and the aids cared for her with compassion and respect. Mom was on hospice care the entire time and everyone made her care such a worry off of our minds. Shalom was always clean and the food was healthy. The Jewish holidays were acknowledged and they made Mom her matzoh ball soup that she loved. I recommend this wonderful home to anyone lucky enough to get their loved one in.

We had to evacuate my Mom from her home of 68 years during the fires of January 2025. Shalom Elder…read moreCare on Rudnick Avenue was recommended to us by our friend, Ronda Wilkins, who has many years of experience in elder care management. We are so grateful to her and to all of the caregivers at Shalom Elder Care. Mom had advanced dementia and was unable to care for her most basic needs. She passed away in her room and was just weeks from her 99th birthday. The care that she received was compassionate and supportive. We were very happy with their professionalism and knowledge as mom became less responsive, and her needs increased. Dina, the owner, worked with hospice and communicated clearly with us the recommendations required during mom's last weeks and final days. We also appreciated that Dina's staff remained the same during mom's stay which made our family feel like we had a welcoming and caring extended family.

The prospect of finding a new home for my Mom, who had lived in the same place for many years, was…read moredaunting. Julie at Concepts for Living, understood her needs and found some great options for an Assisted Living community within our budget and location. She was always available to answer any questions, or point me in the right direction, during the process. I would highly recommend this company if you need to move a parent, their service was free and made all the difference during this overwhelming time. Thank you, Larry F.

I am grateful beyond words that a friend told me about Concepts for Living. I had no idea that a…read moreservice like theirs existed and what incredible support Julie and Concepts for Living offer. Throughout the entire process, Concepts for Living provided invaluable support, information and guidance so that I have no doubts that we found the best place for my mom. Julie gave me the confidence to know that I was aware of all possible places and then helped me zero in on the best fit for my mom. Julie is very knowledgeable as well as kind, present and available. There is no reason for anyone to conduct a search for senior living alone as on top of all the pluses Concept for Living is a free service.