My husband and I CONSTANTLY receive junk mail from AAA Life Insurance. We've tried calling them, emailing them, reporting to the BBB, adding our mailing address to a federal junk mail opt-out website, and they continue to fill our mailbox with crap. Even worse, it's never branded as AAA Life Insurance and instead looks like an official document that's necessary to open. This practice tells me that they're aware people are tired of receiving their junk and are resorting to hiding who they are to trick people into opening it. If anyone has been able to completely stop this from flooding their mailbox, please tell me how to do so! read more

Two envelopes in the mail within two days, and four total in one month. They, of course, would not disclose who the sender is, but I'm already guessing 100% of the time that it's from AAA. They don't care how many times you contact them to remove your name and address from their mailing lists. The last time I tried to get to the bottom of this, I was told that there are many chapters and my mail is coming from FL. Well, no. That isn't true. What I now do is have a little fun with them. I cut out my name that is printed multiple times on so many pages, put it the return envelope with post it notes telling them to STOP and to save trees. But they don't care! If anyone has succeeded in getting them stop sending the envelopes, I'd love to know. This should be illegal. read more

Don't never ever trust AAA LIFE INSURANCE. They charged auto pay checking account $55 for a $5000 life insurance policy. That is for age bracket 75 to 79. I was born in 1956, I'm still 68 years old. For my age group 65 to 69 they should be charging my only $35 a month for a $5000 life insurance policy. Instead they're charging me the $55 a month rate. I called their office on September 17, 2025 to correct this problem. I originally wanted to cancel their ripoff life insurance policy. But they told me they would correct this problem within 7 to 10 business days. It's been pass that 10 business days time frame. The date today is October 5 2025. In 3 days, October 8 2025 they will be charging my checking account $55 again. I'm definitely gonna stop payment from my bank and canceling this AAA LIFE INSURANCE POLICY. "AGAIN" "BE VERY AWARE"! WATCH OUT AND DON'T EVER TRUST AAA LIFE INSURANCE RIPOFF COMPANY. read more

This guy Raju Varma and his outfit (AAA Life Insurance Company) are persistent harassers. They keep on sending me their stuffed envelopes asking me to buy a Life Insurance. I am not interested at all of buying this product. They waste their effort and money on their sent mail. They annoy me greatly. They are not rational human beings. They are hustlers of the worst kind. I am going to call AAA and protest their harassment. Their actions are illegal and uncivilized. read more

Salvatrice Pituzzella, an AAA life insurance agent, is tricking existing members, offering to upgrade their policy and keep low cost. THAT WAS A LIE!!!!! Don't trust AAA life insurance to hold your policy. When I call Salvatrice and asked her to speak with her supervisor for the misinformation she had given me of not raiding my premium, she hang up the phone. VERY RUDE!!!! read more

Like other reviewers, this company continues to send my wife and I junk mail multiple times a month. I emailed AAA months ago and was told that they would update my profile and the junk mail would stop. It didn't. I filed a complaint and posted a negative review on BBB.org. That didn't change anything. I called AAA Life Insurance directly and was told that the junk mail would stop. We continue to receive multiple pieces of junk mail every month. Who would want to do business with a company that tries to get business my harassing existing AAA customers? read more

Horrible customer service, not rude but non existent. They informed us, my husband and I, that our payment in July was late. I let them know we sent it via bill pay from my bank on the 10th of July. A week later same request- for my payment that I already sent. I asked my bank about it and they informed me yes, they sent it. So I called them and they told me it was never applied, that was their mantra the whole time- it was never applied- (Um, I don't work there so you would have to check it out) Never a word from them, like-"hey let me look into that for you" - nothing. They told me to email and I did - they told me the same thing- never applied to your account. I had to return to my bank and they gave me the necessary documents to email back to them and then they sent me my payment that was never applied! This was September mind you, I canceled both policies with them early August when they wanted me to pay the next month a double payment. The sad thing is that this could have been avoided if they just investigated it in July and the numerous times after that. Customer beware... read more

Once you are on their mailing list they will never take you off after several requests over a year. They are breaking the law and won't stop. I am tired of several mail pieces at a time that I don't want. read more

Total bait and switch. Read the fine print. They will bait you into signing up, and even at a flat "no medical exam" rate, they will still require to you re-qualify periodically (with medical exam) to continue the coverage, then raise your rates based on age/health issues you'd normally develop over time, until it's beyond stupid, you cancel, and they keep the money you previously paid in. It's very lucrative...for them. AAA started out as an auto club, and for that, they're dependable. This is just a sideline gimmick that makes them a lot of $$ by marketing to people who haven't expressed and interest, and likely know little about what we need to research, learn, ask, and look for (comparing "apples to apples") to get a fair deal in Life Insurance. read more

Will be canceling our AAA membership because of them constantly stuffing these huge large yellow envelopes in our mailbox. If a company doesn't even listen to you to take you off of their mailing list why would we patronize them for more services? Hopefully reviews like this and additional cancellations will help them make the connection that they should reward or at least thank long time customers instead of punishing them with nonstop, shameless, and irritating mailings. read more

AAA Life Insurance - shameless mailings - Life Insurance Near Me - Livonia, Michigan

PLEASE stop sending me paperwork for useless life insurance. I don't need, nor want it. I will continue to return it in your self-addressed, postage-paid envelope every time. read more

I have been paying for a policy for a couple of months but have revived no policy to date!! Not a Happy Camber! read more

Just like Richard below. I keep getting mail regarding AAA life insurance. I have called and tried to cancel and to take me OFF the list. I have wasted plenty of time trying to eliminate this BS!! I have called three times and wasted my time. today I called again and requested a manager or supervisor after 3 calls and 35 minutes. Once again I gave them my name and told them to STOP. Or I will cancel my AA premier membership. The MGR that I spoke with was very kind and apologizing for the upper MGMT's tactics which is NOT her fault!! It is theirs!! Thank you! read more

these douchebags are nothing but a large group of bottom feeders!! do not get yourselves involved with the drama they put you through!!! they completely l-i-e and tell you that, as a beneficiary, they have a check in the mail to you; well, they must have the equivalent to someone in charge of that who is deaf, dumb, and blind, because ive been waiting for over 4 months for that to reach me. i then called back and said, i'll make this easier, here is my banking information - just direct deposit it to my account! big shock that im still waiting!!! on a very realistic side note: these are trying times in the world right now, and after you read all the bad reviews about this company, theyve had m-o-r-e than enough time to clean up their act and run a legit company ~ yet they think the rules dont apply to them. no one should be surprised if some nut goes columbine on them. i know i wouldnt shed a tear. they are run by a bumch of worthless and useless minions who think their each employee individual make-up in this company, does not hold each & every one of them responsible. they will one day find out the quite "stand for something or else fall for anything" is exactly why they arent standing upright and with morals. tik tok you losers. read more

Con Artists. AAA Life Insurance said, "checks in the mail" over 3 different times over a year. Finally lady said the state has your money deal with them and hung up. Buyer beware of these scammers read more

I have called this company personally to get taken off their mailing list. Tom said he took me off and i would no longer be receiving mail. Tom lied to me!! The amount of mail I get (along with the other people who are having the same problem) is terrible...how bout you waste away more precious planet resources? Iam a single, healthy 42 year old female who owns a dog..... why would you want to target a single dog owner? This goes to show they are just throwing things out there to see if anything sticks- what a wasteful company!! read more

Whatever happened to providing Exceptional Customer Service?! PROS - - Life Insurance offerings are mediocre to say the least CONS - - Inept customer service representatives (via the phone and email) - Could not complete a simple change for my Form Of Payment request - No local AAA office will want to assist you with any Life Insurance matters Here's the thing; the local AAA offices (San Francisco Bay Area) are great for Auto and Travel needs. The agents there do accept Life Insurance enrollment (at least they did for me back in 2012) and are quite eager to do so. However, once you've been approved and your Life Insurance policy starts, they will no longer assist you. Instead they refer you to the Michigan 800# to deal with any issues. Not the greatest customer service. Now here's the problem I encountered (with the 800# location): I originally setup the policy with a credit card for automatic monthly billing. So I decided to utilize a different credit card as my monthly form of payment. I called the 800# and requested this and they did so and even mailed me a letter confirming this. Then, 2 weeks later I get a letter stating that my Form of Payment has been changed back to the original credit card (the one I originally setup the policy with). I called the 800# again and asked why this was. They stated to me they did not know why this happened. So I asked the customer service representative to change it back to the new credit card I requested 2 weeks before. The agent did so and I received a letter in the mail confirming this. Then 2 weeks later, the same scenario. I get another letter in the mail stating that my Form of Payment is (again) changed back to my original credit card that I setup the policy with. Needless to say, this went on for 6 months. And to which they had the nerve to mail me a letter stating that my payments were overdue and that they were going to cancel my policy. All because they could not get the Form of Payment correct for my account and were (trying) to bill the original credit card that is no longer valid (because I requested from my credit card vendor to have that card account terminated and to please issue me a new/different card/account number ... which they expeditiously did so.) Fed up with the AAA Life Insurance team's service, I then called the 800# and cancelled my policy and told them why. They did not have any explanation and did not even offer to try and remedy the problem or escalate this issue to a manager. A major disappointment for me. So, that division of AAA will never see business from me ever again. I definitely would NOT recommend them for your Life Insurance needs. read more

They spam you with paper mail making it look like its a bill you need to pay and of course its a sales pitch

I have been generally satisfied with my AAA vehicle insurance and roadside service, having been a member for 42 years so far. However, I keep getting solicitations for life insurance from them which I have absolutely no need for since I have no debts and no dependents. I have always tossed these advertisements for life insurance in the trash. However, they have been coming in envelopes that do not identify the sender, only a return address with no company name. Today I just received an envelope that was labeled on the front with large letters "You qualify for level 3" and another set of large letters, these in bright red, that said "SIGNATURE REQUESTED on documents enclosed." Well, I do not need to be told that my signature is requested, I can see that for myself. But the envelope's claim that I qualified for level 3 is like telling me congratulations, I've been pre-qualified for a credit card or something, which is just a way of trying to lure me into buying something because I'm somehow special and am being offered a deal that only a selected set of people qualify for. So suspecting very strongly that this envelope with all of its earmarks was a solicitation for something, I Googled the sender address, and found that, lo and behold, that address corresponded to AAA Life Insurance. Well, I find it very annoying when business entities that are trying to earn my business send me letters that suggest that I am a special person who has been pre-qualified for something and that do not have any information identifying who they are on their correspondence, forcing me to open their materials to see who they are. If they can't identify who they are openly and honestly instead of trying to trick me into opening their envelope to find lots of flashy colors and and large exaggerated text fonts as at a three-ring circus then I'd jolly well prefer to deal with someone else. And the fact that they continue to send me advertisements for life insurance when I've never responded to their previous advertisements for the same would seem to me that they should at least send me their advertisements less frequently if they can't stop altogether. As satisfied as I've been with AAA auto insurance and roadside assistance for 42 years, I'm not happy at all to receive these stealthy life insurance advertisements in unmarked envelopes every month or so. Now that I've identified the party associated with the return address on these envelopes I will mark them return to sender and drop them back in the mail. These large envelopes with fancy color-printed contents must be quite expensive for them to keep sending to uninterested recipients. read more

I have had a policy with AAA for many years. Responding to a mailing, I called for info and decided to upgrade my policy and apply for my husband. I was given false information regarding rates. I was told that a physical would allow for a lower rate of $102, or I could take the non-physical rate of $142.00. I told the agent up front that I had a misdiagnosis that caused many unnecessary tests and finally found out that I had gallstones, and recently had my gallbladder removed. I was told by the agent that no matter what, the most I would have to pay is $142.00, so it was worth it to me, in that I am retired on a fixed income, and having nothing to hide, we went with the physical. My husbands came through, he had to pay the higher rate of $143.79, because his brother had a heart issue, (caused by lifestyle) then claims at 6'2, 254 lbs he weighed too much. I was met with call after call stalling for weeks claiming all kinds of lies. They made claims my heart cath. results showed I had a blockage. I immediately called cardiologist and was told that whoever was reading the results, isn't reading the report correctly, as I have no heart issues. Then AAA claimed they couldn't get the mammography information, especially previous reports . So I sent them the copy of the report showing everything was compared and normal from 4 months ago. Today I got a call stating that they are offering me a policy for approx. $210.00 !!! I insisted on speaking to a manager, as I had twice before, so far no one is available. I am so disgusted. This is a real bait and switch in my book, the assurances of an assured rate of $142, apparently an outright lie. Save yourself much aggravation, take the non physical rate, better still Go elsewhere. I hope this helps you. read more

Watch out they will keep screwing up your address and mixing it up when you get older, hoping you miss a payment so they can dump you. I called and very clearly changed my address and they kept mailing me updates with the wrong address. Watch out and keep a close eye on your policy, bills, and address. This is a way of trying to dump you after years of paying for your life insurance, when you get older. read more