My experience with Agency Advantage has been great. The customer service has been wonderful! They…read moreask all the right questions to help me define what my needs are, consider my best interests, are very patient and answer all of my questions, and do so with a smile.

I don't get insurance through anyone else but these guys. We've had Progressive for so long now for…read moreour cars. Shopped around every year to see if there was a better rate out there, but nope. These guys hooked us up with all the discounts they could get us. And when we moved houses, we got renter's insurance through them too. Now that we've bought a house, our homeowner's insurance is also through them. They are super easy to deal with, no hassle at all! Dawn is our agent and is the awesomest!

Very responsive. Dealt with Karen and she was able to meet our needs. She also helped my daughter.read more

Below is a copy and paste from an email exchange i had with this company. They dont care about you!…read more I am sorry we are not meeting your service needs. I would suggest you look for another insurance agent to better match your requirements. We can help | Buy Michigan Health Insurance | bcbsm.com Matthew Wolf, MBA, CPRIA, AAI, LIC Partner at Wolf-Chandler Agency, LLC Address 30903 Northwestern Hwy. Suite 120 Farmington Hills MI 48334 Phone 248-952-9500 Email matt@wolfchandlercom Website wwwwolfchandler.om IMPORTANT: The contents of this email and any attachments are confidential. They are intended for the named recipient(s) only. If you have received this email by mistake, please notify the sender immediately and do not disclose the contents to anyone or make copies thereof. Coverage cannot be bound, changed or modified via email, phone or text unless confirmation has been given. From: Tank, George GeorgeTank@e Sent: Tuesday, November 2, 2021 10:56 AM To: Matthew Wolf matt@wolfchandlercom; Joy E. Grunwald joy@wolfchandlercom Subject: RE: Insurance Cards Matt, Really! This is very upsetting and with us getting ready to upgrade our insurance to the silver plan. We want to make sure we are working with a company that their focus is on detail and customer relationship. Need to schedule a meeting? Check my availability here. Best regards George Tank

terrible company. my car was hit by someone under their agency and it took days to get ahold of…read moresomeone to make my report. if you ever have to deal with this agency all I have to say is good luck to you because they don't listen to you and make your case be dragged out for weeks.

I have been insured with Finlan for over 20 years. I have always received the utmost respect and…read moreassistance from them. They have never made me feel uncomfortable with some of my "silly" questions. I recently did a complete rewrite on a homeowners policy. Debbie Zambramski was so patient, knowledgeable and extremely helpful in finding the "special discounts" and advising me the best way to insure my home. I can't say enough about her or her agency.

The ladies in the office are always very kind and helpful! They answer my questions promptly and…read moreoffer suggestions to help lower my overall bill! I've been with Lisa's office for a few years now and am very happy with the service! You can tell Lisa really cares about her team and her clients!

I spoke to Patty at State Farm on Monday. Very happy with…read morethe time she took to explain my auto coverage and homeowners. Patty also explained an umbrella policy for premium coverage on auto and homeowners. Very helpful and answered my questions Answered the phone right away and had quotes for me in minutes. Very pleased with the courteous friendly service. Top Notch from start to finish. Saved thousands with homeowners too!!!

One month my insurance is $300, the next $250, the 3rd month my Bill skyrocketed to almost $370…read more There was 9 explanation as to why my payment keeps changing. My agent Ashley was disgustingly hard to deal with. The other agent Jennifer i was transfered to was just as useless. I ended up calling another Farmers agent at got the same quality of insurance for $160/month.

I would like to retract my review, once Holly read it she made things right. Although it took 11…read moremonths I did get my refund and Holly should be given credit for fixing the issue. -Mike-

I've been with Detlor Insurance for years now. After much todo with other car insurance companies,…read moreDetlor had the best rates. I bundled policies and the rate was still lower than other companies. Seth and Dwayne are great to work with and will go that 'Extra mile' for their customers. Switching insurance companies is a pain in the a$$ , I know! It's worth it to me to be inconvenienced for a bit if overall it's cost effective.

As of April 2019, I had been searching for quotes on home insurance, but those that responded were…read moreway over-top-expensive or some didn't respond. I was determined to find the right quote to fit my budget and applied on an afternoon and received a reply with a quote from Duane Detlor with an estimated quote and a kind reply saying that he was done for day, but we'd be in touch the next day. He contacted me and I felt immediately at ease (as some agents seem to lack personality) speaking about my need for home insurance. We went through basic questions about my home and verified it all while on the phone. Within minutes I was given a quote that almost had me fall off the chair. I felt God's light shine through the clouds (I kid you not) as I couldn't believe what I had heard. Out of curiosity I asked how much for auto and home would cost as a bundle and there I go again, nearly on the floor (hahahaha). I'd been overpaying for car insurance for years, but Duane saved me over $50.00. Thank God for His guidance and leading me to Detlor Insurance. Give them a call and a chance to earn your business.

My grandma helped me find my first car and I was clueless to car insurance and especially what goes…read moreit to the process. Which now I know tickets accident can rack up. Before my first car, my dad let my sister and I share a car so we could drive to School and he had State Farm. I know State Farm is one insurance company to most people but there are many State Farm agents. My dad was with someone else and told me to go to him and no one else. Well u know grandma'a they always do what they want. Especially mine. So I found the car I wanted and my grandma was with me. the dealer told me the stuff I needed to get before I can drive off with it. I wanted that car that very moment. Well my grandma made it happen with amazing help from Cindy Fletcher at State Farm. It was getting late but somehow Cindy made it happen. Especially when most people leave the office either right at 5pm or a couple minutes sooner and if there is a call most people wouldn't answer thinking it might take to long and have to leave later. This wasn't that case with her at all. I don't know if my grandma paid over the phone or what happened but the dealer came back with the keys and I signed some papers and was on my way. This might be long but it's important. I stayed with her with every car I had. Well my grandma wanted a new one and lease it because of her age and she rarely drives. So she let me have her old car, which only had about 55,000 miles and it's an older car but fully loaded. Any how, my grandma passed away last thanksgiving. It was a huge loss to me and then all of a sudden I had so much responsibility and stress and bills and a lot more and that's not including planning a funeral and there a lot of things u must do. During this I called Cindy and needed a lot of help. My car was still in my grandmas name. She gave me the title to changes it years before but I let it go not thinking this could happen. Plus the leased vehicle and now house insurance. Cindy told me to come in and we would figure it all out. When I went in I was scared and nervous and still very upset about loosing my grandma. Her receptionist was extremely kind but Cindy came out and greeted me at the door as well. I assumed the girl up front would buzz her or go and tell her I was there. Cindy coming out and greeting me was very nice. We went to her office and she had already done a lot of the work for me. Which felt good because I couldn't stop crying and was embarrassed and I thought I'd be there for hours. I do feel she went above and beyond to help me in the situation and also talked to me about my loss and it felt good to hear what she said. She helped me a lot more then she had to. So I would recommend her to everyone. She is smart and has a great memory and had contacted me to help with other things. Plus they offer more things. They offer credit cards at good rates, life insurance which is very cheap. Since my mom is ill and can't work or make money, life insurance on me would be the only way for my mom to survive. I know so any places offer it. But at the low cost and the large amount my mom would get. I couldn't pass it up. Cindy is the one that mentioned it and I was grateful, I was scared my mom would be alone and have nothing so this was needed. So a special thank u to Cindy and her assistant for everything.

Extremely helpful, patient and kind. The agents work personally with you and truly find the best…read moredeal and best option available. Screw Geico!

***STAY AWAY FROM THIS OFFICE/AGENT*** After almost a year…read moreof attempting to switch my agent from Manessa to another agent, due to poor customer service and communication from Ali, today's experience with him was the icing on the cake. In my interaction with Ali today he was disrespectful, rude and had a complete lack of professionalism leaving me with no option but to write this review. His abrasiveness, dismissiveness and tone when speaking to me was unappreciated, especially as an individual that has given him business for multiple consecutive years. Rather than attempting to assist he stated, "leave, you've given us nothing but problems since the beginning". Mind you, in all the years I've been with him, I can genuinely say that I have never made one claim against my home or vehicle policy. I've paid every policy in full for 6 months for both of my vehicles and have never ever defaulted on my policy nor had an overlapse in coverage. The "problems" I have given was the complaint to the fact that they hardly ever answer their phone and their customer service is subpar. Basically, if you aren't praising his horrible customer service skills but instead requesting information you are entitled to and your own policy, you're considered a problematic customer. Your company should pride themselves in customer service and attempt to restore customer issues to their satisfaction, rather than being aggressive. Ali's threatening (yelling) and intimidating interaction with me is one that will be shared with the main office. You're running a professional institution and should address your customers, especially one that has been frustrated with your service for over a year now with respect and grace. One thing I can guarantee is, Mr. Chautio will never challenge his anger or disrespect to me again now that my policy is moved to a new agent.

More than your typical Meemic office at Manessa agency, these people put the client first and make…read moresure you are treated properly. a pleasure to do business with them.