NE Philly's best kept secret for a quick turnaround on a drivers license. Now this isn't a Real ID photo center but if you're just looking to update your license to a regular version and already have your camera card, start to finish, I was in an out in under and hour, just go as soon as they open. read more

Th fact that nobody answers the phone after 420 is crazy . You guys should do better especially if the person only has one question

Very poor organization and service. The staff sat doing nothing while multiple persons were waiting for different service.

I would give this place "0" if it was possible. I've gone here at least twice and have been turned away. The last straw was I was there at 2 pm. I said that I needed title and tags. I heard someone say "No, we can't do it." From across the room. I was told that I couldn't do my tags and title transfer because they were helping someone and there was someone else waiting. I said, what time do you close? She said "4 but there's someone ahead of you!!" in that tone that said I must be an idiot. They needed 2 hours for two customers!!!! I went to a local neighborhood auto tag place and the transaction (a very complicated one involving an estate) took literally 10 minutes. These people are lazy and rude. Run the other way. read more

Leticia helped me with my license renewal and it literally took me 5 minutes in and out. I recommend this place to anyone who needs DMV service fast! Leticia is a star!!! read more

The battery in my wife's car died the other day. I have AAA silver, and she suggested that I call them for a replacement. I didn't know they did that, but sure enough I was able to schedule an appt. for the next morning. That morning the phone rang, and a robo call told me that the repairman would arrive in about 15 minutes. Sure enough, there he was. He jumped the old battery so he could check the charging system. That proved to be okay, and he then put a new battery in and took away the old one. I paid a good price for the battery, and no labor or disposal fee. This was great! Those batteries weigh about 25 lbs, and I didn't have to lift either of them. Fantastic service! Oh, last spring I got a 100 mile tow free from Skyline Drive to Bethesda COVERED in full. These guys rock. read more

Apparently this facility does not know the meaning of an appointment. Today I had a 11:00am appt and was told by management I had to wait and let other customers go ahead of me because my required services required more time. Unbelievable. I will never return. A lack of customer service. I will be making phone calls in reference to this incident. read more

I came to get my license renewed. I had my camera card ready and got there right as they opened. I was in and out in less than 15 minutes with new license in hand. Staff was very friendly! Pleasant experience! read more

The store is located in a popular area. The store inside seemed pretty empty, and the employees were very nice and welcoming and willing to help us out. read more

My husband and I were at the DMV waiting to get my name changed because I got married. The woman at the DMV only mentioned me needing my marriage certificate. My husband called AAA while we were waiting in line at the DMV (29 people deep) to ask if we could do it there. The woman at AAA Fatima was very nice and politely said I had to go to the DMV and that I would need my marriage certificate and my new social security card. The DMV said nothing about the new social security card and I would just like to say thank you to that girl because she saved me from hours wasted and a lot of aggravation. But she was way more helpful than the DMV ever would be. read more

Called multiple times yesterday to ask what I needed for a license renewal. Was told one thing, got there right when they opened so I could go before work, and was told they can't help me because I don't have what I need? Called twice specifically to make sure I had what I needed, and still got turned away. Wasted my time and gas. Workers are clearly incompetent if they can't give a correct answer to a simple question. read more

I visited the store originally on June 17th for a title transfer. I spoke with "Katrice". She was the most unprofessional title agent I have ever dealt with in my entire life. I needed to title my car to go from me individually to transfer to my business LLC. "Katrice" had an attitude during the entire time. She didn't seem to like working there. In addition to that she was utterly clueless and didn't know the DMV policies in regards to transfer between individuals and LLCs. She told me an LLC needs to have insurance under the LLC name to be registered. I was surprised because for the last 4 years I've have my car registered under my LLC and I always had my insurance under my own personal name. She told me to get insurance under the LLC name. I knew she was wrong. On Monday June 20th I called the PA DMV, and asked them about titling requirements for an LLC. They told me no, a business LLC does NOT need to have insurance when titling a vehicle, only the owner/individual who is driving the vehicle needs insurance. Nowhere does it say on the PA DMV website that a business needs insurance on their own name to title a vehicle. On Monday June 20th, I again, saw Katrice. She couldn't believe I was right. She thought I was wrong. I told her "Do you want me to call the PA DMV to tell you that you are wrong"? She spent 20 minutes irate for being wrong and went away to go to the DMV website, and she even spoke to her supervisor. And she accepted defeat. She was wrong. Next, she then refused to do the title transfer, because she felt "uncomfortable" even though her direct supervisor said she should do it as the PA DMV will process my paperwork. Even though she knew she was wrong and she knew I was right and PA DMV confirmed I didn't need insurance under the LLCs name, she refused to do the title transfer. She should be ashamed of herself for being so unprofessional. She was clueless about the PA DMV policies, and she treated me with the upmost disrespect that I will never walk into this store for any help ever again. I hope Katrice get's professional help because she has no clue about the policies of the PA DMV and she should be fired for treating a customer so badly. read more

In other cities, AAA roadside service has often left me disappointed, if not angry with their timeliness and just sloppy business. In Philadelphia, they are so on point. From a flat tire when I was moving (and couldn't get to my jack), to towing, to lockouts, AAA has always been friendly, FAST, and cheap (in times when money is involved). Even though AAA insurance is more of a suburban/rural phenomenon, I would encourage any city car-drivers/car-owners to pay the fee and keep these great people on your team. read more

This location of AAA is terrible - so unprofessional and clueless ! They have no idea what they are doing as far as Notarizing documents and they charge you $ 4.00 per page so if you are thinking of using their services , please go somewhere else ! Plus they make mistakes like forgetting to stamp the documents they notarized and then you ( the customer ) have to drive back to get it fixed , No apology , nothing ! I called and spoke to the corporate office and never heard back from anyone ! Very disappointed !! Stay away ! read more

This office is very convenient and a great alternative to DMV. Dana helped me with titling and registering my vehicle as part of a very seamless process. She was friendly, engaging and was awesome to deal with. read more

about a month ago, contacted another aaa in the area to register my car, and they ignored me. so i decided to contact this place, and they also ignored me. absolutely ridiculous. read more

I needed help with an address change about 2 days ago. I worked with the supervisor (Lori, or Lorrie, I believe is her name) and the tag/title clerk Katrice in the branch. Both were extremely courteous and helpful and even assisted me in changing the address for my voter's registration and placard! I will certainly be back for any of my tag/title needs. Thanks for the great service! read more