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    AAA Red Lodge Rentals

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    2 months ago

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    Ask the Community - AAA Red Lodge Rentals

    Antlers Lodge - Brand new cabins are Awesome!!! 5 & 6!

    Antlers Lodge

    3.1(26 reviews)
    56.7 km
    $$$

    We stayed here in June 2026. When we arrived, the front office was closed with a note to go to the…read morebuilding with the red door. After about 10 minutes of looking, we found it. The owner greeted us by saying, 'bad news, the power is out'. Here's my issue with this: 1. Be transparent about the potential of a power outage on your website. I read every single FAQ and email that was sent when I booked and there was zero mention of this possibility - which I later found happens more often than the owner let on. 2. The second the power goes out, attempt to reach to your guests to let them know. It gives them time to make any adjustments, so they aren't scrambling when they get there. 3. If you are about to tell your guests they will be inconvenienced with no power, don't inconvenience them further by making them hunt for the person whose checking them in. 4. If you are an individual living in an isolated community where the power goes out on occasion, that's fine, that's your choice. But - if you are managing a business where the power goes out, you need to have a plan to ensure PAYING guests are as comfortable as possible. Just saying 'this is life in the mountains' is unacceptable. 5. Have a kit ready for your guests with: - Flashlights (guests shouldn't have to use their smart phone flashlight to use the bathroom) - A lighter if guests have rented a unit with a stove (at least this gives them an option to heat some water or food on the stove) - Instant coffee/tea, cup of soup, granola bars (simple and inexpensive but shows you care about their comfort) - Extra blankets. (It still got into the 30's overnight in June) 6. Have an emergency power source supported by a generator or solar panels located in the office so guests can charge cell phones if needed. 7. Don't have units that require electricity to lock the doors. We couldn't lock our door from the outside. 8. This is the most important: discount the rate of the unit if your guests can't use everything they paid for. We paid for a full kitchen, laundry, TV, wifi, shower - yet we couldn't use any of these things and we were charged full price before we checked in. This was glorified camping at a ridiculous rate. You can do better, you know you can do better. Honestly put yourself in your guests shoes and ask if you would have been okay with this.

    When we arrived the office was closed. It was early afternoon. There was an unclear note on the…read moredoor to go to the owner's residence behind the office, with a red door. We drover around the cluttered property and finally found a residence with a red door. I knocked and no one answered. We drove around again and a lady flagged us down and said, "didn't you read the sign to knock on the red door"? I told her I did. She replied not that red door, that is the garage door. Well, how dI'd I know? She pointed toward a dilapidated cabin that looked like something a vagrant had occupied. She let us in. The temperature was 62 in the cabin and was freezing. Especially wnith it snowing outside (in June I might add). I immediately walked over to the thermostat and proceeded to turn it up. She says, "don't turn it up, you will waste my propane "! What? I'm paying over $300 for this dump and you are telling me not to turn the thermostat up. Now, to tell you about the inside. The furniture looked like something picked up from a trash pile. Same for the refrigerator. Old and dirty and beat up. I don't think that there is enough space here to describe how bad the cabinets, stove, and dishes looked. Not to mention the fact that the cabin was a complete safety hazard. If you are a contractor you will understand the term "rough in". Wires and receptacles exposed. Now to the cleanliness, or lack of, in the cabin. Well, I guess I really don't need to address that with what I have commented on already.

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    Antlers Lodge
    Antlers Lodge - The loft is so cool!  Unless you have been drinking..

    The loft is so cool! Unless you have been drinking..

    Antlers Lodge - Bar area

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    Bar area

    AAA Red Lodge Rentals - vacation_rentals - Updated August 2026

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