Bailey Family Insurance, is exceptional !! It is a…read morepositive refreshing experience. I had contacted Leona Niemeier. Personal Risk Advisor at Bailey's and discussed our insurance coverage details. Leona called back us back early afternoon the same day. We were able to visit the office a few days later and change our coverage for substantial savings, on home and auto. The office is welcoming low-key atmosphere, no high-pressure sales. We met the staff ,and Mark Bailey welcomed us , explaining the business. Thier detail and appreciation is sincere. Big change from being just a a profit statistic from other carries. Able to have actual personal caring contact. Thank You Dan & Alberta Woolfolk

Was shopping around for car and home insurance. Contacted Bailey Family insurance, was almost…read moreimmediately responded to with my online query. They not only got us a great rate on both we ended up with more coverage for less money. The customer service from Keely was top notch! Highly recommend them for all your insurance needs.

I've always enjoyed my insurance agents which I have had twelve of them all of whom I respect and…read morewho I became friends while working with them. Unfortunately, agent Patterson at the Noah Sisson is absolutely is the least helpful, vindictive, agent I have ever dealt with. This kind of attitude usually happens if you have a claim, have not paid your premium or you are going to switch your car insurance unfortunately, that is not the case here. After listening to her ramblings about why my last insurance agent was a crook and the State Of Illinois had taken over his accounts and given them to the Noah Sisson Agency I had, had ,enough of these libelous accusations leveled regarding my previous agent and requested to cancel and get a refund. Bear in mind, I had known this agent just a short period of time but was beginning to talk with him regarding other policies which I might switch. Noah's agent Patterson then sought to collect money from my account for money on past due premiums which had been paid for in full in past years. This may have been in order should I have made a claim during these periods and they had to pay a claim but I never have ever presented them with any insurance claims. To make a long story short The Illinois State Insurance Agency informed me that they have ______"No enforcement powers and essentially this types of businesses can and do what they want". This came down to deducting money out of my refund and unless I hired a investigator to prove I was fraudulently deprived of my money they would not and could not do anything. So if you really don't want to get a full refund without hassles, having to contact the Illinois Insurance Commission or pay for an investigator and prove fraud yourself, I would suggest driving past this business and consider yourself lucky you didn't have to learn a lesson from your insurance agent like I did. In my opinion, I know twelve other insurance companies that will always treat you legally, in fact , this is one time, just throwing a dart at a dartboard of ads which will yield you a better result. Take it from someone, who is still puzzled that you have to beware of your own insurance Agency which you hire, to insure that you are protected from the unforeseen, only to be fleeced by that very business.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Springfield, IL area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.