Troxell has served my family and I for over a decade. My agent has kept up with me on a regular…read morebasis and helped me find better quotes when a company would raise their rates. I recommend many of my own clients to them. My agent was always there to assist me immediately with any auto accidents or home issues ! The staff is prompt to return my calls and I would never go anywhere else !

Absolutely horrible company. We ended up with this firm when our Travelers agent retired. We had…read morebeen customers of good standing with Travelers for over 20 years. Found out that we had been over insured on our home for the past 14 years. The new agent at Troxell said we would need to have our home inspected in order to determine the current replacement value. Sounded simple enough but we kept getting the run around about getting it done. After a month and still no inspection, we found another and better company. Even when we tried to cancell took over three days for them to send us the paperwork. This company has no idea about customer service. Avoid them at all costs!!!!!

Awesome, fast service,knowledgeable answers, decent pricing…read more The best thing ? If they didn't know an answer they said so, researched the question,updated status and produced quality honest solutions

Did a great job. He worked on getting me a great policy together only to find that I cannot get…read moreinsurance on my 2016 Hyundai Tucson due to it not being a push to start. Why does that matter? That's a deal breaker for me, due to I want to have only one insurance provider/life insurance/home/auto. I don't want multiple bills from different providers regardless of the cost saving State Farm may offer, it's the convenience. Either way Mike did a A+ bang up job. If they ever change the policy to allow me to cover my auto. I would be willing to due to the savings for home and auto alone. But I need to cover all my assets. Thanks

Bailey Family Insurance, is exceptional !! It is a…read morepositive refreshing experience. I had contacted Leona Niemeier. Personal Risk Advisor at Bailey's and discussed our insurance coverage details. Leona called back us back early afternoon the same day. We were able to visit the office a few days later and change our coverage for substantial savings, on home and auto. The office is welcoming low-key atmosphere, no high-pressure sales. We met the staff ,and Mark Bailey welcomed us , explaining the business. Thier detail and appreciation is sincere. Big change from being just a a profit statistic from other carries. Able to have actual personal caring contact. Thank You Dan & Alberta Woolfolk

Was shopping around for car and home insurance. Contacted Bailey Family insurance, was almost…read moreimmediately responded to with my online query. They not only got us a great rate on both we ended up with more coverage for less money. The customer service from Keely was top notch! Highly recommend them for all your insurance needs.

Trae and his team are amazing. They are honest and pricing is fair. I have both home and auto with…read morethem. Trae also recently helped and went above and beyond on some unique homeowner's insurance questions I had.

From the owner: At the Trae Covington State Farm Agent office in Springfield, IL, my team and I are committed to…read morecultivating lasting customer connections. We offer Auto, Home, and Life Insurance and commendable personalized care. Our reach covers all of Illinois, including Springfield, Chatham, and Rochester. We are also licensed in Missouri. Get in touch with us today for support in accomplishing your goals. License #: IL-3003023460, MO-3003114224

Did a very professional job of providing me with life insurance that was substantially more…read morereasonable than the life insurance I was purchasing through the state of Illinois system. He also was very helpful with assisting when the insurance company had questions during the application process. I highly recommend Mike as a great resource for you to obtain life or health insurance.

From the owner: Mike Layden, CPA established Health & Life Solutions, Inc. to assist clients through the many…read morecomplexities of Original Medicare, Medicare Advantage, and Medicare Supplement plans. Mike is a licensed certified public accountant with over 34 years experience, as well as licensed insurance producer. He leverages his financial and Medicare expertise to recommend the best plan for your specific healthcare needs, lifestyle and budget. Give Mike a call if you have questions. 217-290-1768