Had a great experience with Thunderbird Taxi. Needed a ride from NAS Pensacola but couldn't…read morereserve an Uber in advance due to the military base. I didn't want to take a chance on being unable to get a ride to the airport by requesting the morning I needed to leave so I called Thunderbird the day before and made arrangements for pickup. My driver called when he was enroute, and again when he arrived 10 minutes early. Trip was as smooth as could be and he kept me entertained with stories about the Pensacola area. Would not hesitate to recommend, especially to those staying on base!

I called 4 hours in advance and made reservations with Mark Stettner, owner of Thunderbird Taxi,…read moreagain 2 hours out before boarding on my connecting flight, and provided my flight number and time of arrival. With all the provided information Thunderbird Taxi managed to arrive before my flight landed and pick up the wrong person. I discovered this when I landed and saw text messages from the driver informing me that they were at the airport waiting for me (well in advance before my landing). How could they expect me to answer the text message if I was still in flight???? Nevertheless, Thunderbird drove off with someone else stating it was because I didn't respond to the text message sent. I called the company back and 45 mins later Mark arrived. He was not wearing any type of face covering. Mark said he didn't believe in Covid and insisted on shaking hands. His appearance was sloppy and he smelled like cigarettes. Mark insisted I sit in the front passenger seat next to him, but I declined. The cab was dirty and also smelled of cigarette smoke. Mark began expressing his political views and scrolling through his cell phone to show me pictures of hurricane damage while the cab was in motion (scary and illegal). Thankfully we made it to our final destination safe and sound. At the height of a pandemic, it is mind-blowing for a cab company/owner to insist on shaking hands, not wearing a mask, and having a filthy cab. Message to the lodging facility (you know who you are) please do us all a favor and please stop recommending Thunderbird Taxi!

DO NOT USE THESE PEOPLE. Charged me $55 to take me 13 minutes down the road. Recognized I was a…read moretraveler that needed help and prayed on it. Then took 22 minutes to go 13 minutes, asked me for directions even though I had no phone service. This company truly was a predator to air port arrivers. Even by their own business card I should have been only around $30. But nope. Took advantage of a military service member who had no options. DO NOT USE!

This is an update to the review from May 1st. He never showed up after paying $161 + change to…read moretake my daughters and I to the airport. After scrambling to get there in time for our flight home - he said he would refund me the full amount. Not only did he not refund me he called me childish on the phone as I was upset over having to panic at 3:00 AM to get to the airport for a 5:00 AM flight. MD (as he calls himself) is a SCAMMER and I would not trust him or this company to pick up my trash. I have now disputed the charge with my bank and made a local police report as he is SCAMMING tourist in the Orange Beach area out of their hard earned money. He gets Zero stars and I hope his Karma catches up with him....

very sweet and fair price :) highly recommend came to the rescue at the perfect time and was very…read moreaccommodating!

I highly recommend giving Nate a call when you need a ride from the Destin/Fort Walton Airport or…read moreanywhere in the Niceville area. He was prompt, kind, and went the extra mile to make sure our travel arrangements to and from the airport were excellent. He was also very empathetic to our situation (frustrating airport travel with a toddler) and made us feel very cared for while riding With him.

I flew into Ft Walton airport and went out to catch a cab to my hotel in Destin. A-1 Shuttle was…read morethe 1st in line, so they offered me a ride. I told the lady driving the address and name of my hotel and she seemed confused. I then showed her the address on my phone, she asked if I could bring up a map. I then showed her The Hampton Inn on the map. She said she knew where it was located. She was not chatty, I like it when your in a new area and the driver tells you things to do and see. She took me to the wrong hotel!!!! She took me to Hampton Suites across town. She had given me a card to have them take me back to the airport, so I immediately called. It was the owners card and #, so I thought I would get excellent service. I told him I was dropped off at the wrong place. He made me explain it to him about 3 times. Then he actually asked me to say Please?!?! I was way beyond please at this point, I thought the 1st time I explained I just paid $50 +tip to be taken to the wrong hotel should have been enough and he would send her back to get me. Eventually he said "I think I know where you are, I will try to come get you". WHAT!??! I was in town for a wedding and the bride had to come pick me up and take me to my hotel. I don't understand how a shuttle service doesn't know where things are located, that's there job!!!! BTW-rent a car in Destin/Ft Walton it is VERY EXPENSIVE to get around town by taxi or shuttle.

Darrell is the absolute BEST!!! He was so accommodating, thoughtful, sweet, prepared and punctual…read more I wouldn't trust anyone else for our special occasion.

Took this shuttle from Pensacola Airport to Fairhope, Alabama (for $89, for up to 6 passengers)…read more Drive was beautiful, driver was very friendly and funny, nice experience. Would definitely hire them again.