Disgusting, we went to Alanya Türkiye 5-star hotel but the local guide (Vladimir) is not interested…read morein anything, the day before departure he didn't even answer our phone to find out the departure time, we left on our own by taxi.

Terrible. They put us on indirect flights instead of nonstop, which caused all kinds of drama on…read moreour trip, both departing and arriving. We almost missed our connecting flight on the way to Israel and the airlines cancelled the final leg of our trip home, which meant that we had to drive for 8 hours after being up all night for our 15-hour flight and then waiting on the runway for an hour when the customs office wasn't open yet upon our arrival. Coral probably made a few extra bucks by putting us on indirect flights, but at what cost to us, their customers? A HUGE amount of inconvenience for those of us with the cancelled flight. Our trip was great due to the tour leaders, bus driver, and tour guide. But we received NO support from Coral when we needed it. When we tried to communicate with them, we were met with silence. They also did NOT honor many of the special requests made before the tour even began, which was less than helpful. Our tour leaders also said they were not supportive and helpful. Very disappointing. I would NOT recommend them and will NOT buy travel services through them again.

My husband and I came for our international drivers licenses. We read Google reviews before we…read morecame and they described everything perfectly. Even with needing our photos taken, we were in and out in less than 20min. Easy peasy. Mary Ellen was excellent and even taught us about other services we can utilize as members.

We gave this company a try, and it was surprisingly harsh for what was expected to be a simple fix…read more Our car's trunk was stuck, and we called them to help pry it open. The wait time was thankfully quick, but Kyle, the person they sent over, was EXTREMELY rude. He kept getting short with us, saying how we should "be ashamed for pestering him". Sometimes he'd just give us a crowbar, make us try to pry the trunk open, and say stuff like "let's see how YOU like it". And after all that, he ended up leaving us with the job never finished. His final words to us being, "I don't like you, don't talk to me again"... Unbelievable. We're very likely never trusting this company with anything ever again.

I have come to realize that the key to a great vacation is a great travel agency, and Our Gang…read moreTravel is known for it's personal & professional customer services. I waited many years before taking my "Bucket List" Hawaiian Vacation, and I didn't want to leave anything to chance, so I choose Our Gang Travel Group because when it comes to creating an unforgettable vacation, they have it all! One-Stop Shopping! They really know their stuff and will do everything possible to make your vacation a unique and unforgettable experience. Special kudos to the entire Our Gang Group! Bucket list checked! Mahalo!

BEWARE‼ my experience was horrendous I would Never EVER use…read moreOur Gang Travel....the worst experience ever. 1. My payment was to Our Gang my credit card statement came from GoGo Travel I've never heard nor have ever been to that agency no one from Our Gang advised to beware. I almost did a chargeback because I didn't know who this agency was. i had to call Our Gang to ask after asking I will then made aware this is a company they sometimes use. 2. My payment was made in full before time and Mobay was included however I did NOT receive Mobay because Our Gang failed to secure a spot for me and my family. Our Gang did Not secure a spaces for us until 1 month before leaving and at that time there was no available spaces. We kept being told no worries you will still enjoy your vacay, very dismissive behavior. No one has offered an apology and or have taken responsibility... only deflective behavior. We asked for a refund because Mobay was included from our flyer that we received from our gang at that time. We were then told that the flyer was incorrect, and that our gang paid for the Mobay and now they refused to give our money back. Two people from my party had to indeed pay because they had single occupancy rooms. Our gang travel acknowledge that they have to refund those two parties however, these two parties MUST WAIT for their refund. 3. My party and I have asked for receipts. Several times we have yet to receive a receipt we have received summaries and we all know a summary is not a receipt. 4. I was told that Black people are the problem when it comes to traveling which I found derogatory, insensitive, rude and condescending. myself and my party are very disappointed the female senior member was extremely dismissive and condescending to us all. I truly wish I could list everything that happened to us all. What I will say is a smart person will learn from their mistakes. A wise person will learn from someone else's mistakes. I hope you all will be wise and learn from my mistakes so that you don't have to be disappointed in your travels.

fucking garbage! garbage! garbage! garbage! this travel agency left ppl strandard without a care,…read moreor refund. ppl were stranded in the middle of no where in cleveland, oh. babies, disabled, ppl, sick ppl. pll had been there for two days when i arrived and became stranded. one disabled man had to wait for his refund! he been there a week waiting for it, my hand to god! he had no more money to travel. he had no choice. then they wanted to put him out bc he couldnt buy another ticket! fucking criminal! they employ a one charles kelly, who said "it aint my problem, i dont give a fuck" he needs to be fired!!!! youve been warned! i had to give out one star to post, otherwise they wouldn't get a dam star at all!!!

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Very disappointing experience…read more My family arrived at the Worcester, MA bus stop at 7:35 PM for a scheduled departure. We waited continuously until 8:10 PM, and the bus never arrived. When we contacted customer service, we were told the bus had already left at 7:47 PM, which is simply not consistent with what we experienced. Instead of investigating the situation or showing any empathy, customer service insisted the bus had departed and refused to offer a refund or any meaningful resolution. It's extremely frustrating to be told we missed a bus that never appeared while we were waiting at the designated pickup location. Reliable service and responsive customer support are essential for travelers. Based on this experience, I cannot recommend this service and hope the company improves both its bus tracking and customer service processes.

Our experience with Cruise Vacations & Tours Joe, is not favorable, he would quote one price denied…read moreit, then gave a larger quote. The driver/car service he set up to take us to the airport took us to the wrong airport, which was an hour and a half away from the correct airport. Resulting in missing our original fight which, had to be canceled then rebooked costing additional out of pocket money. Due to the misspelling of my name, my flight tickets needed to be corrected. He corrected 2 out of 4 tickets causing us lengthy time at the airport and more money to correct the tickets and get us to the correct airport. Needless to say, we were exhausted, frustrated and felt stranded in a foreign country. Joe has mad no attempt to compensate us for the extra out of pocket expenses. we would not recommend this travel agency

Used this company to book a family trip to Argentina. They contracted it out to a third party. We…read morehad to pay in full in advance. When we did not get all the items we paid for, they refused to help us dispute the charges. Their solution: We will give you $1000 off your next trip. Why would I ever use them again? Why would anyone? They admitted we did not get what we paid for, but would do nothing about it.