I am shocked and surprised at the negative comments regarding Travel 15. My husband and I have been…read moreusing their service since it's inception. They have booked family vacations for us when our children were young, trips for just my husband and me, and trips with my women friends for a number of cruise vacations. In 2019 we booked a trip to Italy with our children and grandchildren. It was quite involved and included our stay at a villa in Tuscany. This is a first class travel agency with very experienced agents who know what they are doing. Carole Williams and her staff have always been accommodating and answer all our questions as I am a nervous traveler Our son is traveling to Florida tomorrow for the National Soecial Olympics games, booked through Travel 15 and my good friend is leaving June 8 for the Galapagos Islands with her daughter through Travel 15. I highly recommend them.

They were all about economics. When will we pay them the deposit . When will we pay them the final…read moreamount. The service and care was horrible. They claim to be all about being helpful. They were anything but helpful. Regarding visas etc: they were all about you can figure it out on your own , everyone else does. When we questioned things , they got defensive about everything. Eventually we had to get rid of them and go directly with the tour company. They could have cared less. I assume they got their commission anyway. Worst travel agent I have ever worked with. I am the least difficult guy out there. They couldn't be bothered with any questions or about being helpful in any way . It was all about when is the deposit coming , when is your next payment coming . Take my advise , go else where.

We recently had an emergency situation and had to buy a OW ticket pronto. I got on Kayak and this…read moreonline travel agency gave me the best price on the itinerary I wanted. I booked it online around 6:30pm for a flight the next day at 10:00am. I was getting nervous since after an hour of booking, I had not gotten an E-ticket confirmation. I chatted with them online around 8pm and they said the ticket was still processing...to make long story short, it took my 4 online chats and 9 hours of waiting time....along with a threat to cancel my ticket with my credit card company before I got the final E-ticket and airline booking confirmation code. The last chat came with a "your original ticket price has changed...now it's $275 per person more".....I pushed back hardly ....until the agent said they would waive the "price increase". So much wasted time and energy on a process that should take seconds with any other reputable travel agency. STAY AWAY........

Absolute scam. Avoid CheapFlightsFares. I agree with many of…read morethe comments here. I booked a flight through CheapFlightsFares and realized about five hours that I needed to cancel. Their website, and Kayak's website, both reference a 24-hour cancellation period. When I called to cancel five hours after the booking, the representative spent several minutes trying to pressure me into booking a different date instead. I repeatedly explained that I only wanted to cancel. He kept pushing until I finally had to be very firm and ask him to simply process the cancellation. Then he told me British Airways was keeping $595 as "airport taxes and other government fees" and that CheapFlightsFares could only refund the fare portion, which was around $2,200. They told me to call British Airways, so I did. After speaking with a BA manager, I was told that British Airways has a 72 hour international flight cancellation policy where, within their stated window, they do not keep even "one dollar" of the fare or fees. While I was still speaking with British Airways, the same CheapFlightsFares representative called me back and suddenly said they would make a "one-time exception." After arguing with me and repeatedly lecturing me about my tone, he eventually said they would refund the full amount "as a courtesy." I never received a clear written confirmation from CheapFlightsFares. Everything was relayed verbally. The entire interaction felt deeply unprofessional. The representative appeared to be making up policies as he went, changing the explanation when challenged, and refusing to answer direct questions. He also repeatedly focused on my "tone" rather than explaining the charges or providing documentation. Two days later, there was still no evidence of a refund. The sale had processed, and I was still charged the $595. I understand refunds can take time, but after the first interaction, I was not comfortable relying on a vague verbal promise. My credit card company recommended that I get written confirmation from CheapFlightsFares. When I called again, I was routed through multiple people who kept saying I would only be refunded the $2,200, not the full amount. Eventually I was transferred back to the same representative from the first call. He again lectured me about phone etiquette and repeatedly told me I "wasn't listening," while refusing to provide the written confirmation I requested. I asked for some type of confirmation at least eight times; each rejoinder was about proper conversational etiquette rather than responding to my request for a cancellation confirmation number or other documentation. At that point, I told him I would report the company to the BBB and blocked his number. This was one of the worst customer service experiences I've ever had. I'm also going to contact Kayak, because I do not understand how CheapFlightsFares is being listed alongside legitimate companies like Expedia. Based on my experience, I would strongly recommend avoiding CheapFlightsFares entirely.

I called and a rude lady answered the phone saying "who is this?" I said my name and mentioned that…read moreit's my first time using a travel agent and asked if she could explain how it works. She said that the agent will be in tomorrow from 11am to 1 and to call back. I said ok but before I do that can you please explain how it works in general. She said "ugh I can't talk right now." Not welcoming, or helpful. She could have been polite and asked to put me on hold or something but yea safe to say I'm not calling back.

Yurek Majcherczyk from Classic Travel is an expert in his field who plans group trips from Poland…read moreto Peru and around the World. I have booked 4 private tours with this company and found their services to be excellent. Margaret Majcherczyk arranged my trips to Spain, Morocco, Egypt and most recently a safari to East Africa. Classic Travel offers great services to their clients and they never disappoint.

Fantastic service! Applied for a Chinese tourist visa and received it within 11 days (regular…read moreservice). The processing fee was $40. Anyone who has applied for a tourist visa knows that one should not attempt this themselves. Elton had all the forms ready and sent them via email. He seemed to be very knowledgeable, easy going & speaks both English and Mandarin (maybe other languages as well). Definitely would recommend him. The agency seems to offer a variety of travel services.

Best service in Chinese visa application. No need to go to the Chinese Consulate…read more Very helpful staff.

Hours are either incorrect or does not answer the phone or have a Voicemail. Hopefully they can…read morework on this in the future to avoid any potential missed business

From the owner: We Specialize in: Rental Cars, Cruise, Flights, Hotel Bookings, Theme Parks Shows & Attraction and…read moreTravel Insurance around the world. High End Personalized Travel Services.

Larry Ritter ripped us off for over $10,000! We had paid ITC $12,000 to attend a group trip to…read moreIsrael in 3/2020. Of course EVERYTHING was cancelled due to COVID. We NEVER got our money back! We did received back $1,250 for our plane tickets, but NOTHING ELSE. WE WERE RIPPED OFF. DO NOT USE THIS COMPANY!!!!!!

Paid in full, including flights, for a trip to Israel for March 2020. Cancelled due to covid. Have…read morenot received any money back, and am told ITC filed for bankruptcy, so not likely to get much back. DO NOT USE THIS COMPANY!

Great Agency...very accommodating and flexible. Fantastic customer service! Made sure we had…read moretravel insurance that we ended up needing. Would highly recommend Carol James Travel for all my and my extended family's travel.

This is the best travel agent ever. Carol is such a wonderful person I have enjoyed traveling with…read moreher and her groups for more than 10 years. I have been to Walt Disney World with Carol, I have been on many cruises with Carol, and have had the pleasure of going to Canada and South Africa with Carol and her agency. She is absolutely phenomenal. Your experience with Carol will be unforgettable.