Has always performed and complete each vehicle task quickly and without error. Calling to schedule…read moreanother vehicle today.

Fast, courteous, affordable service. Further damage assessment was offered and appreciated. A…read morecompetently operated business.

Paul at Mark Allen GMC is outstanding. He went above and beyond to help us find the perfect truck…read morefor our needs, taking the time to understand what we were looking for and making the whole process easy and stress‑free. His professionalism, honesty, and genuine care made a huge difference. We're extremely happy with our experience and our new truck. If you're shopping for a vehicle at Mark Allen GMC, definitely ask for Paul -- you won't regret it.

I just want to start with, these are an amazing group of people. From Joe in sales office, to Zach…read morein sales to Joe in parts Steve in service as well as the entire service department. Even detail man.We purchased a 2026 GMC Sierra a couple days ago. The entire transaction from start to finish took about 2 hours. And part of the reason for the length of time was on our part. I also had a bed cover installed everyone there took care of my truck. Even the cleaning lady was so nice. She even seems to be so happy and appreciative that I was there. You have to go see Joe in the sales office, Zach in Sales, Joe in parts and Steve in service. Just a perfect experience. We will be back.

Excellent service! I called ahead and was able to schedule a same day oil change and tire rotation…read more The waiting room was very clean and comfortable

I took my vehicle in for an oil change at the Tulsa Hills Christian Brothers. This was my first…read morevisit since moving from Arizona. I used to take my car to the AZ Christian Brothers regularly and always trusted their service, so I was happy to see a location here in Tulsa as well. An issue did come up during my visit, but when I brought it to their attention, management took it seriously and went above and beyond to make it right. They truly stand by their word and their work. Because they handled everything professionally and appropriately, they still have my trust and my business. A big shout out to manager Mike, who helped facilitate the repairs and made sure everything was taken care of. I appreciate the team's integrity and commitment to customer service.

Elliot always goes above and beyond for his customers. Would highly recommend.read more

Elliot got me hooked up in a BIG way! Can't say enough how…read morethankful I am for his and Joe's help finding our new car. They take it way beyond sales. He gave me a lesson on how to buy a car the right way. Looking forward to meeting the challenge of getting my credit cleaned up and buying a couple more of these bad boys! We were about to drive off, and dude (Elliot) stops me and performs a miracle on my other vehicle's with some 1ft. zip ties, fixing my bumper. I've tried three or four times. Great service guys. A++

My insurance sent us to this place to get our car repaired after a hit and run and we scheduled an…read moreappointment with Caliber since it was nearby and had an appointment at 9am. I showed up 10 mins early and they didn't make me wait until my appointment time, they came and talked to me a few minutes after check in. Process was easy and the adjuster was nice and helpful. I would highly recommend this place to anyone who needs car repairs. It has great customer service and they get the job done. The high reviews don't lie!

Our windshield cracked while on a road trip. A combination of a rock on the highway hitting on the…read moreedge, and high temps, caused the crack to stretch vertically halfway across our windshield. We arrived for our 8am appointment and were told the tech assigned to our repair was out of state for training. They said the scheduling person is new and they missed it. Rescheduled for another day and the repair was done fairly quickly. The interior of the car had multiple dusty footprints - not a huge deal but I wish they had put down some kind of protective mat. A piece covering the windshield camera fell off a few days later, I guess it wasn't fully attached. The tech drove to our house to fix it which was so nice. In the end I'm happy everything is fixed, just a few minor inconveniences.

In March 2026 my wife and I were on a road trip from Chicago to LA. As we got to central Missouri,…read morewe discovered our Air Conditioner was out. I called ahead to Jackie Cooper Infiniti, Jake Mathews got us in early the next morning, and we were on our way in less than 6 hours. While we were waiting for the repair we went to the Woody Guthrie Museum, Bob Dylan Museum and Greenwood Rising; all excellent venues, worth the time to visit.

I have purchased two Infiniti's now, both nice SUV's and had to have them serviced regularly and…read morethe service dept has been less than satisfactory for sure. They have people running the dept that don't have the knowledge to fix the issues and always have to ask the foreman in the back and tell you they will get right back to you and don't. Every time I think I find a new decent service person they leave or they switch me the next trip in. The management over them is the problem also because we have spoken to them on a few occasions snd they never fix anything permanently. They have a high turnover rate and less than desirable help. I wasn't going to buy the second one because of the service but we last minute thought we would try them again. We need another Infiniti dealership that's closer.The sales is good and follow through but the service dept is lacking.

Great customer service- my tech knew what he was talking about and helped me find the best solution…read moreto get my car back on the road after a collision. Thanks a ton! will be recommending!!

I had someone come out to diagnose an issue with my car. He charged me for the diagnostic, promised…read moreto order the necessary parts, and then completely disappeared. Despite multiple attempts to contact him over three days--through calls and texts--I received no response. Ultimately, I had to tow my car to a local repair shop, which was an additional expense and hassle. This service was a total waste of time and money. I do not recommend this business at all.

This review is for Dereck C. at the Peoria location. I bought a car battery for hundreds of dollars…read moreless than my quote from a well known repair shop ($280 versus $700). Dereck took his time & installed it for FREE! When the battery I bought didn't fit, he found the right one & exchanged it, disposed of the old battery, & made sure I got the free warranty. He was professional & thorough.

This review is for Jesus G. He was very helpful and professional. I would come again just because…read morehis level of customer service. On a different note, my car battery from AutoZone only lasted two years and two months. Two months over the warranty...