We purchased a 2018 Highlander here, before pulling out of the lot the check engine light came on. My husband went back in and they said they would take a look at it and fix it. They "fixed" it and we took it home and the next morning the light came back on, we took it in and they sent it across the street to the Toyota dealership for a week. Then we got it back, WITHIN 24 hours, the check engine light came back on AGAIN. Drove it back up, they sent it to Toyota for another week. Barely able to tell us what was done. Luckily we ran the code before taking it back the second time. Now, we have had it in our possession for just about 2 weeks and the check engine light came back on WITH THE SAME CODE they had never resolved and it's now having trouble starting. I would NOT recommend buying from here. Lazy work, no real fix. The light coming on before leaving the lot the first time tells me they just cleared the code before selling. Dishonest. read more

I was scheduled for a service call today to check out my speakers in for a recall and I have scheduled this appointment on Friday which would've been May 29 anyways I get there Monday, June 1 at my appointment between nine and 930 and I get there is some young kid with glasses came over to me and asking my last name so I gave him my last name then he was looking at his little clipboard and what was I so I told him why I was there and I had an appointment that he asked me for my first name my full name so I gave full name. Well he still couldn't find me so I already I'm already just a little upset right now because like what's going on so then he proceeds to tell me he was going to go into find his service manager and I said what do you want me to come in and he was like no no no just stay right here so I was like I'm going back to my car and car so then some young guy came out and asked me what was I there for? What service do I need and at this point I'm just pissed off and so I told him about their service and I told him about the whole car buying process so everything into this one little conversation say I didn't get my my appointment because I was already upset and I said let me just leave before I say too much and then it'll just be but I'm telling you from our car up until I've not been happy with Jackie Cooper Nissan. I mean they messed up my car I mean our paperwork got all jacked up. They changed the date of the so-called purchase of the car when we bought our car in February but they said they changed it messed up our paperwork so they changed the Beethoven like March 13 which was a lie so you get our tag situation take care so and then I had a service call because I have an accent lighting button in my car and supposedly I am supposed to have the colorful lights in my car. I take it in and of course they say oh no no no you're not supposed to have I'm like why do I have these two buttons in my car so therefore that didn't get taken mad anyhow so it's just been one bad thing after the I'm just not happy with Jackie Cooper Tulsa Nissan. They suck and told my husband I'm not taking my car back there. I said you can take it in, but I to take it there anymore. read more

I noticed a substantial amount of paint chipping all the way down the edge of my driver's side door on the black Nissan Pathfinder Platinum that I purchased (with all the warranties) from Jackie Cooper Nissan on 3/17/23. I believe this is the result of a poor paint job at the factory or of a failure of the paint. read more

Jackie Cooper Nissan - The white spots on the edge of the passenger door are the places where the protective coating did not adhere. - Car Dealers Near Me - Tulsa, Oklahoma

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Our sunroof got stuck open/up while we were on vacation. We called to see if there was a tech who could take a quick look and see if it was a minor repair. We were told they didn't have anything but could probably take a look at it in a couple of days!! Certainly would not purchase a car from there. A good service department sells cars.... read more

If I could give zero stars I would. Took my car in to have e recalls fixed on February 23rd 2026. One of which was an ECM update. That was done and not a week later I get engine malfunction warnings popping up. Take it back to Jackie Cooper to be told it is the Mass Airflow Sensor that needs to be replaced and it will be $1200. I spoke with several mechanics who told me with the ECM update it will cause the Mass Airflow Sensor to malfunction due to the change caused by the ECM update. Jackie Cooper refuses to acknowledge and fix the issue. I did contact Nissan Consumer Affairs and they only spoke with Jackie Cooper Nissan mechanics. So now they are wanting $1200 to replace the Mass Airflow Sensor. This literally has been a month long process, my car has been at Jackie Cooper Nissan of Tulsa this whole time. I just don't understand how you can do business like this? I have 3 Nissans and I can assure you I will never buy another! Just bad bad business Jackie Cooper Nissan of Tulsa, will never trust you again. read more

I referred my friend to Jordan Pochocki. Desiree left the dealership with a Nissan Murano in which she was pleased with her experience and knowledge Jordan provided. I have worked with Jordan for 7 years and is always friendly and builds long lasting relationships with his customers. If you want a good, friendly car buying experience I highly recommend Jordan Pochocki! read more

There are way better car dealerships out there in Tulsa who treat customers well. Jackie Cooper has an arrogant and greedy attitude toward customers even when they are wrong and screw up someone's documentation paperwork. Lame excuses don't work especially in this day and age. Just because you have been in Tulsa for a long time doesn't mean you can treat customers like dirt. Will never be a repeat customer. I would stay clear of Jackie Cooper are read more

they sold me a car, then never called back when I had issues with it,, once they sell ya, your lost memory ,,

Purchasing a car was easy considering my friend worked here at the time as a salesman. I would never come here on my own to buy a car without knowing someone. They are extremely pushy and horrible with communication. You can try to get ahold of the finance department 7 days out of the week and no one will answer or return your calls. I will never be returning to Jackie Cooper Nissan. Every time I call they are extremely nice, I give them that. With all things considered, I will never return to Jackie Cooper Nissan to purchase a vehicle. I hope their more luxury dealerships are better about this. read more

Very happy with my service here. Everyone was so friendly and knowledgeable. Love that they provided Lyft service. Anthony was great!

What a joke. Did a online kbb offer and they msg me to buy my car gave me a good offer when I went there they test drove it. they put my car in manual and put it in 3rd gear and drove slow so the rpm would be 5k then recorded it and came back and tried to tell me my transmission was messed up. Um ya I've worked on cars my whole life I would know if my car was shifting at 5k. I won't do business with them again. read more

Took my daughter's car in for service to update for a recall notice. Had the pleasure to meet/work with Erik who was very attentive with the recall service and a "SD" card that was needed. He was so nice I asked Erik to add an oil change while I was there. There was no hard sell on additives to the oil change and I welcomed his suggestions for services. Later met Nick, his Mgr, at checkout where both engaged in friendly banter to this out-of-towner as we settled up the final invoice which was VERY reasonable. All told I will always have my daughter service her vehicle at Jackie Cooper Nissan as I know she will be well taken care of. read more

Wonderful dealership with excellent service as well! See Shane in the service department for expert and friendly service!

After 2 oil changes, noticed oil on my garage floor. Took it back and they took car in to check the oil filter, drain plug and wipe down and said it might still have some drops on my garage floor, not to worry about it. Now that the car is out of warranty, Nelson Nissan found the source - timing cover gasket had failed and $1,800 to fix! I contacted Jackie Cooper Nissan 3 times about why it wasn't figured out when I was returning on what I thought were oil change related issues AND under warranty - No call back from Service Manager. Gasket failure issues on Nissans are well documented, too bad them won't surface them when under warranty. The tech should have seen this early on. Case # 46214554 read more

I recently bought a used car here in late April and I absolutely love it. Ritchie was my salesman who was so nice and easy to work with! I would recommend him to anyone, simply based off his kind attitude and eagerness to help me out. He was not pushy, very friendly, answered all my questions and was patient. One example that stood out was when I came in during a rainy evening and no questions asked, we ran out to the car and took it for a test drive. I enjoyed the car and a couple days later it was mine. I've had the car for a couple weeks now and I know I made the right choice. Thanks again Ritchie! read more

Jackie Cooper Nissan - Used Dodge Dart SXT - Car Dealers Near Me - Tulsa, Oklahoma

Great service, very responsive and easy to work with. Always feels good when a dealership doesn't up sell you on a million services you don't need and only tells you what you do need. read more

Don't give them your email 5 useless emails a day for over 6 months I'm fixing to call and chew your a$$ and I'm going to call you daily til you remove my email Let's see if I can get 10 more to post a bad review Remove my email please read more

I have driven over 200 miles round trip to see a car at Jackie Cooper Nisson. I made that 3 hours round trip 5 times. Each time the bait and switch happened. The car i wanted to see was always in service. I was told every time that there were other cars for me to look at, come over here and drive this one. I am very disappointed with their lack of professionalism, their tactics are underhanded, all they want is to mark the price up with extra junk fees, (doc fee, prep fee, detail fee, etc, each one is an extra $499.00?????When there are 4 or 5 extra fees, that can get pricey.) If I could give them zero stars, I would. They do not want to create long term relationships. They want your money, and that's it. They do not care about the customer. read more

My wife's Rogue was informing her that her left rear tire was low. The tire pressure sensor was showing 15 and the others were at 34. We called Nissan Service at Jackie Coopers an immediately we were transferred to William. He listened and suggested bringing the vehicle in as soon as possible. Upon arrival my wife said everyone was very friendly and helpful. William got the vehicle in right away. During my wife's visit she couldn't help but notice one particular service advisor going above and beyond with the customers...Her name she believes was Melissa Rivera. Not only did she work well with the customers but also with her staff. My wife said they need to move her up to the sales floor or better yet we need to be talking to her for our business.... Within 30 minutes my wife's vehicle was diagnosed and back on the road. Come to find out the Rogue had a small nail in the sidewall. Since we had just purchased new tires a month ago it was replaced. Thanks Jackie Cooper for taking the time to hire and train your staff the right way. However we do miss the older service manager Mr. Hensley... We will be back!!!. read more

Let me start by saying I absolutely abhor car buying. I also realize that being a reputable car salesman is not the easiest job in the world either. That said, my experience with Tristen and Heath was the smoothest I have ever had. They were terrific to deal with. There was absolutely nothing else they could have done to make the process any easier. I ended up purchasing a used Rav4. I've only had it a week, but so far it seems to have been a pretty good purchase. Highly recommend. read more

Was comparing different Nissan's on the lot during a Sunday afternoon and was harassed off the lot via loud speaker saying that "Jackie Cooper Nissan is closed, return during normal working hours"... It only takes one person from an organization to make you NOT want to do business with them. Not cool Jackie Cooper. read more

Bought a 2009 Infiniti G37x from them 3 years ago. Recently we got T-boned from a 16 year old driver. We got the estimates and they wanted to pay us $5200 when we still owed $6500. We thought we would be okay because back when we negotiated the payments per month, we opted for an extra $20 a month for "gap insurance" for scenarios just like this. So after finding the paperwork and everything for it my brother calls them and they said we have no gap insurance and we never opted for it. Thanks Jackie Cooper. Instead of buying from them we went to a dealership who actually cares about their customers and their money read more

Bought a 2016 Nissan Maxima from Jordan Pochocki this past week. He was EXCELLENT to work with and I highly recommend him. He worked up a fair deal on my trade in and was able to get us a good price on the car. We had been working together for the past four months and he very professionally followed up with me consistently but never put pressure on me to buy. read more

Jackie Cooper Nissan - Car Dealers Near Me - Tulsa, Oklahoma

The salesperson Bryan Gray is not trustworthy. He broke our first deal (by significantly increasing the car price without proper explanation after the deal has been made). He did not honor his word and did not give us the promised gift card (which was part of the deal) even after few reminders. Additionally, he wasted my time by trying to push a sale of the cars that haven't went through the inspection yet. With one of those cars, I waited for few days just to be told a different price. Another car was not fully ready for the test drive. Also, I was told that car is ready for a pick-up, when in fact it was not for few more hours, and I had to make additional trip and arrangements. I should have gone to another dealership, which is what I will definitely do the next time I need a car. read more

Not honest. Won't tell you truth about financing. Wong return call till u fill out a negative survey with Nissan. Then they only made one call. I assume because Nissan makes them. read more

We had the best experience buying a vehicle through Jackie cooper. The staff was super professional, not pushy at all, very knowledgeable, and respectful. We appreciated the way they handled business and we felt very taken care of. Our salesman, Jordan went above and beyond to tell us little things that are helpful to know about our car. The financial people were knowledgeable while not pushing us to buy things we didn't want. We would definitely recommend this dealership to anyone and everyone and they will continue to have our business for car maintenance and future purchases. read more

Where to begin? I love this place. Service: I've been through 3 dealerships (1 GM and 2 Nissan) - I try to be loyal when doing routine maintenance on my vehicles and JCN stands above the rest. I think what I like most about this business is that the staff are always friendly and courteous. All of my cars when serviced here have been washed and vacuumed (no extra charge). They let me know big maintenance is due (i.e, transmission flush, etc.), but they don't try to push me to get it done. Prices seem competitive. Sales: Honestly, a car will sell itself, we just need the associate to do the paperwork. I've bought 3 cars from here and each experience has been pleasant. No pressure when we were undecided and our sales person was always available when we had questions - even on Sundays. The finance guy was wonderful, he actually saved us money, which lowered the payments. Facility: Maybe because it's newer, but the interior seems bright and airy. Although I don't take advantage of it, but they offer coffee/tea, water, and snacks and fresh baked cookies for the customers (at no charge!) It's always clean, even the bathrooms. It's a good feeling when you walk into service and are greeted as if you're remembered - even though they won't know your name until they run the VIN. read more

Have bought two cars here in the last 5 years. Very happy with each sales experience. Also consistently happy with the service department too. I always take my Altima to JCN for oil changes, repairs, tire replacements, etc. Every service person is helpful and friendly. Extra credit points for the fact that no one has ever given me the "just a girl" run-around. Will probably buy my next car there too. read more

After a bad experience with a previous dealer, I was a little nervous taking my car in at first. I had received a recall notice on my driver side airbag and had scheduled an appointment through their text service. They were able to fix the airbag and do their complimentary inspection in a little over an hour, half an hour less than the time estimation I was given initially. The staff were very friendly and helpful and I am very pleased with their service overall! The dealership was a little out of the way for me location-wise but for good service it's worth it! read more

I want to thank Tim the GM, Kip the General Sales Manager, and Brandon Willis the sales person for a fantastic experience while purchasing my new Nissan Titan HD Limited Edition. All contributed to a pleasant experience in purchasing a new vehicle. All involved were knowledgeable, courteous, and very professional. The vehicle buying experience isn't always pleasant, but it was this time. I would highly recommend! Mike Pate read more

Do you want sales people, finance people, internet staff, and the general manager telling you the truth and being honest and straight forward from the beginning? Then buy a car/truck/SUV from Jackie Cooper Nissan. Charlie Rosenthal was a piece of cake to worth with, as was Eric, the finance manager. Heath made filling out the paperwork fast and easy. The car was detailed and the tank was full when it was given to me. Charlie described everything during delivery even though we'd gone over everything in the car at least twice to make absolutely certain I knew my car. They made sure I knew of all my options, but didn't pressure me at all. They let the car speak for itself and bent over backwards to make it happen. There was some haggling back and forth as is normal with car negotiations, but I was honest with them and they were honest with me. They know the correct way to do business. My only objection, if you can call it that, is that Jackie Cooper doesn't have more dealerships (of other manufacturers) in Tulsa. read more

Within one day of writing a review I received calls from Jackie Cooper Nissan management explaining that there had been a miscommunication. I received an apology and refund of the $500. The issue was quickly resolved and I appreciate the dealership quickly making things right. read more

This is one of several review I am writing for some car dealerships in the Tulsa area. I ended up buying a vehicle out of state, but I worked with Joey Crossland over at this dealership. Perhaps I'm used to the high pressure tactics of Chicago dealers, but Joey was very low-key and accommodating. I wasn't looking to buy new, but they also had what seemed to be very competitive prices. read more

This was the best car buying experience I've had. Dave Fields was very pleasant and didn't pressure me