Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

Jim from Dave's Pest Control arrived early today and did a very thorough job, both inside and…read moreoutside! My probIem is not with the work, but with office issues and scheduling. I have been using Dave's for many years and, until now, I have never had this issue. I, too, had the same problem with the phone scheduling, after they canceled due to rain. We went back & forth with at least 5-6 calls before I finally got confirmation of another date about two-three weeks later. Their work is good, although this time I think Dave's needs more help in the office management area, or perhaps they more service help. Nancy-Jo Zadek

Started off with a great tech honest, well priced. You could tell you been working there a long…read moretime. Then started switching techs some of who were down right very condescending. Started getting the same tech explain some problem issues which was blamed from everything on bad paint to I don't know. Again your time maintenance plan. They missed a lot of stuff such as the whole leading directly to my cellar. An area where paint was peeling I took off the electric plug cover. Was filled with old nesting material. I really should be demanding a refund. I paid before they got down the street. All I ever got was a piece of copper mesh I asked for a couple traps was never given anything. No exclusion. Last tech was very nice but at that point the bait boxes were never changed. Finally found another . No visible droppings in my home. Due to neighbors with animals I have to hire a full-time exterminator. On interviewing new ones the exterminator found the droppings in the bait boxes which I've moved away from my home. That is a lot of money spent for nothing? I did get a deodorizer bag for any type of smell for a closet and a piece of copper mesh and that's it. It was pretty pitiful. Total waste of time money Woman in office very nice that answers the phone all the time the other one as I explained to her what was going on in my house she says that sounds nothing like any type of rat it was everything about any type of rat! Crazy awful service!

Our house was built in the early 20th century, to say that it's drafty is an understatement. With…read morethe old school framing we also get queen bees wandering into our house after hibernating over the winter when it gets warm out. With the crazy warm weather we've been having they decided to come early this year. We had been using an independent guy for the past year and, after learning how dangerous unregulated pesticides can be, decided to go green. I submitted a request online and was called within hours. Think Green had Ray come out the next day to explain why we were experiencing the problem and how to fix it. He was friendly and patient with all of my questions and even led me to his car to look at the labels on all of their equipment. He explained state regulations and made it apparent how little the guy we were using before was following standard procedure. He made me confident that we had made the right choice. After the treatment, we had the house and our barn sprayed, the house smelled a little like a cross between a peppermint stick and cloves - a bit strong but MASSIVELY better than the stuff we'd used before. After treatment we received a welcome packet with a disc that contained all of their chemical labels. A week later we adopted a dog who came with a host of little friends - fleas! We'd already vacuumed, cleaned all of our linens and sprayed for fleas with something from the vet but I gave Think Green a call just to be sure. I think I spoke to Lance, who explained that we were doing all the right things and that it might be a waste of money to treat now when we may have eliminated the problem ourselves. Talk about honesty! Any other place would have taken advantage of the opportunity to charge more but they didn't - that was really impressive to me. All around very happy with our switch to this company so far. Thanks Ray and Lance!

Meh, I've experienced better is right. First service was okay, but then on follow up, i have…read moreconflicting stories between all of my tenants and Think Green. They told me they would spray on their follow up service. Keep this in mind. My tenants told me that on the day our follow up service was scheduled, no one ever came. Britney at Think green told me that they were out there (Lance?) and that all the other apartments had no activity so they didn't need to be sprayed. Upon speaking with my tenants again, they insisted no one ever came. I call think green back and now they said that they came and sprayed one of the apartments but didn't spray the others because there was no activity. HOW DID YOU KNOW THERE IS NO ACTIVITY if YOU DID NOT GO INTO THE APARTMENTS TO CHECK!!!!? A classic game of he said/ she said. I gave them 2 stars because of the possibility i'm being lied to by my tenants, and the fact that i was told i would get a spray for all 6 units, as opposed to "there was no activity so we didn't have to do anything, you're an idiot for paying already". (they didn't say the last part, but that's how i felt, like an idiot for having already paid). I called them back, and was told that "i didn't know was i was talking about" and that i'm "clearly trying to scam them". I was told i would get a call back from (lance?) the manager but never did. Bottom line is my tenants still have roaches (2 month) later and they have my money, and i can't even get a call back. PLEase be aware!

Dylan came to assist with a bat issue. He was incredibly knowledgeable and human about the entire…read moreprocess. This is a person who clearly does his work because he is such an animal lover. He was prompt, professional and super friendly. I don't generally review businesses but his assistance impressed me so much I insisted. I'd recommend Hummingbird Hollow Wildlife for any wildlife issues. It's so refreshing to hire someone who cares.

From the owner: Helping humanity coexist with nature- Taking great pride in every service we do. We manage and…read morecontrol Nuisance wildlife problems and get your pest issues under control. We use only humane control methods and will always relocate animals to a safer habitat for a new lease on life!

the first year I used their service it was great. They took their time using the spray and making…read moresure they reached all around my yard. In addition, they refilled the tank about 3 times for my 2 plus acres. This year it has been a different story. there is no schedule set for when they come to service my yard and they do a half ass job only refilling their tank once. I am not happy with the service and I plan to cancel.

I am very dissappointed with there service. I have issues with Rodents coming into my basement each…read moremonth, they had tried sealing some holes but felt not to continue servicing me for the Rodents when that is there business. Very Bad work ethics.

Modern Pest technician Mr. Luis Rosado, serviced our home today. He was incredibly polite,…read moreprofessional and a pleasure to deal with. We were nervous when Modern bought out Envirocare (our old service) but if Mr. Rosado is any indication of quality we can expect then we should be very pleased with their service.

We have a standing monthly outdoor spray for ticks & mosquitoes.($125/mo.)…read more Modern cancels every month, delaying spray for a week or two! The mosquitoes are worse this year than ever, even with the spraying. I don't think this company knows what they're doing. Please use another pest control firm.

Jason was amazing! Great communication, very friendly and prompt. The service was quick and done…read morewell. Had horrible experiences with just getting quotes with other companies and I'm so happy I was referred to this one. Couldn't say better things.

We own an old home with a stone foundation, a dirt floor cellar and a shallow, dirt crawl space…read more We have lived here for 32+ years and in that time, I have probably been in the cellar 20 times. This winter, with all the snow, we found some footprints, and a few small holes near the foundation ... which led to exploring the cellar. We discovered our cellar had become home to some critters. We tried to remove them and were not successful. I Googled "pest services" and found Ellington Family Pest. I immediately called and spoke with the owner, Jason. He was very professional and reassuring that Ellington Family Pest would be able to take care of the problem. He gave me his cell phone number and responded to my MANY phone calls and texts. He and a staff member came to our house and took care of the issue, and we have been clear ever since. I can't say enough positive things about Jason and Ellington Family Pest. I would 100% recommend this company for your home pest control needs. He will get it done. Thank you for everything, Jason - Christine

Termite pest control could not have been easier for my brother. I was…read more so impressed with this company since I was there when they came to do the job. Great warranty for their termite pest control. This exterminator solved my brothers termite problem.I especially liked how quick they were able to do the job. I was in charge of finding a pest control service for my brother. When a person volunteers to do something, a sense of relief comes when the job is done right.For your termite exterminator search I would not hesitate to call East Coast Pest Control.

We had an urgent need to deal with a Wasps Nest in the house this day as wasps started appearing in…read moreupstairs rooms in increasing numbers. I called a number of local companies - one, in my view quite expensive, another - with useful advice but unable to schedule anything for a week. East Coast Pest ("Tim") was personable, reasonable and offered same day service - initially with a two-hour window but called me back several hours before this window to give me a half-hour time-slot. Dave showed up promptly and dealt with the nest professionally. The rate was reasonable and proportionate to the work that was done. Based upon this one-time experience - I would not hesitate to recommend East Coast Pest Control.