It's like this Best Buy only requirement for an employee is to have a pulse in the ability to…read morealmost articulate a complete sentence . I looked for 20 minutes at a pair of headphones that were supposed to be on sale when I called somebody over to get them out of the case I was informed that was the wrong price. He did some quick shuffling on his phone and the price doubled i'm there a little electronic tag under the headphones I was looking at. I said that's not right. That's the price you advertised you're supposed to honor the price advertised. Associate one decided he had had enough and started walking off his other associate. I asked if I could speak to a manager. The manager came over and was fired up and spent about 20 minutes on his phone. To tell me that the price was for a set of headphones, they no longer carried, and the current price was also for a set of headphones they no longer carried. I was like that makes no sense. There was no offer of discount no offer of anything. He next accused me of calling him names got red face kept interrupting me horrible customer service. This is why people shop online so you don't have to deal with idiots like this. Best Buy is slowly dying as a company so unfortunate.

I recently checked with Apple about my iPhone because I am having trouble with the sound. After…read morethree consultations, they said I'd have to have my phone checked for possible repair and guess who does that in Billings. Best Buy! I tried to call them (for 45 minutes) to see what it would cost to look at it. You can only get some foreigner on the phone and never reach the local store! This was not the first time this has happened. I AM DONE WITH BEST BUY!!! If you can't reach them on the phone, I do not want to do business with them. Customer service has gone out the window!

Very nice guys to deal with -- super friendly. Want to know what the customers want and pay…read moreattention. Would recommend them to anyone. My husband and I both had stereo updates done by them in our 2018 Toyota Tundra Crew Max and Subaru Outback Touring and they both sound absolutely amazing!! We'd go back to them again and again!! Thank you guys so much!!

I had a remote start system that I had purchased independently. I spoke with the guys at good…read morevibrations and they said since the system initially came from them that they could do the installation. They had my vehicle in and completed in a very short time. I am very happy with their service and would recommend them to anyone.

I was at this location this afternoon. Looking at the drapery department. I had a couple of items…read morein my arms. And was adding a couple of more items. I should've grabbed a cart when I entered the store but didn't think I'd get that many things. Carlos (Target employee) who was working in the area saw me overloading myself brought me a basket. I was so relieved and definitely impressed that he noticed I was juggling items. Very thoughtful of him and not anything any store I've been in has ever done for me. Thank you Carlos, I appreciate you!

Upon a recent trip to Billings Montana, I went to a Target store in the West end location. I…read morenoticed three target employees outside on the side of the building. 2 we're smoking what I can only describe as weed. Believe me I know the smell. I saw they were trying to hand it to a 3rd girl. Who I believe to be a juvenile!! What kind of employees are those! After seeing this I didn't do business there. If I was her parents I would be outraged. Target will no longer see my business.