We had no problems at all when we bought our Hyundai Tuscon. We went to look at another car but…read morewhen we got there the car we wanted to try was at the front door. I told Tara I had changed me mind and wanted to look at a different car. It was no problem. She went and got the other car with a smile. She told us about the car and let us go for a drive. She was great!! Nothing was too much!! When we bought the car she took us over and introduced us to Affran. He was so nice also!! He told us all about the financing and the warranty. He was all smiles and couldn't do enough to answer all our questions. I would definitely use them again!!! Very happy!!! Carol & Herb C.

Purchased a 2018 Jeep...low km and only used for 1 year with 1 owner. NONE of the accessories that…read morecame with the original Jeep came with the vehicle and all 4 wheels were in terrible shape. The tires that came with it were in rough shape too. NOW...took the Jeep to my Jeep dealership for them to look at the wheels and tires and they told me that the wheels were from an older vehicle and the tires were most likely off an older Jeep. The engine was caked with mud but the body was great. The Jeep dealership stated that the most likely factor as to why the wheels and tires and the lack of accessories were not in great shape and the accessories were not in the purchase, is that someone connected to the dealership had switched out their own wheels and tires with the better set; thus I got their worn out set. This same person also most likely had taken the accessories for themselves...thus vehicle sold as is. I had a hunch of this, and to me this is the most logical explanation as to why I (the customer) got the shitty end of the stick. I have no confidence in the business they run and what goes on behind closed doors. In regards to all the mud...seems like someone had enjoyed a few dealer off-road excursions and just left the mess for me to clean up. Do I recommend Bayview...at this point absolutely not! Just a gut feel of deviant dealings.

I bought my 2014 Caravan from Cooney Auto Sales in August 2022 - it was my first vehicle. I got my…read morelicense when I was 36, but never owned my own vehicle till then - at 72 - and I know nothing. I had felt that they might overcharging me for routine repairs, but I figured that they were a family owned business going way back and wouldn't cheat a senior citizen - boy was I wrong! I needed a rear brake job, and they told me it could cost as much as $1200. When I picked it up, they wanted over $1900! When I complained, they allowed me to pay cash and take off the tax, so my cost was somewhere in the $1700s. I called around, and got quotes in the $400 to $600 range, so Ii went back to them. They said they used the best parts. I told them that they should have told me the price range with various parts and that they had taken that choice away from me, but the young mechanic stuck to his guns until I asked to see the owner - then he took out his wallet and gave me $400 cash - so my cost was not in the $1300s. Then it got WORSE! I found that I had no emergency brakes! I went to another shop who told me that Cooney had not bothered to reconnect my emergency brakes when they did the brake job - they showed me, and it was obvious. NO EMERGENCY BRAKES!!! So I went back to Cooney, talked to the owners, and demanded a complete refund. They thought about it for 24 hrs, called me, and offered to reconnect the emergency brakes, but would give no further refund. I told them that I could not trust them, and went elsewhere to get it done. I later asked the local Chrysler dealership what they would have charged me for the rear brake job, and they quoted well under $1000 with OEM parts, whereas Conney's initial bill was almost $2000! (Cooney's later argued that Chrysler would have charged me $2500.) These are all facts. Draw your own conclusions!

Ten out of ten. They finished my trucks recall very quickly. The engine oil/filter service was much…read morecheaper than Don Valley Toyota. They gave us free shuttle service, free bottled water and free coffee during our wait. Excellent overall. I highly recommend.

My appointment started at 2pm to get a new key. At about 3:30 pm I paid for my new key. I asked if…read moreit worked on everything. I was told it did. It didn't fit anything. Sat for another 45 minutes and was asked to go get it cut some where else. And bring it back to get programmed. But first they had to redo my bill and only charge for the key and the cut they did that didn't work. Now I have to go back in ten days next available appointment to get it programmed. Over 3 hours so far and I still have to go back to Belleville to get 1 key made.

I purchased a truck from this dealership through Ben Ferguson…read more I am definitely a fan of his. He did not pressure me to buy and I felt comfortable dealing with him.

From the owner: Benton Fry Ford Sales of Belleville, Ontario, is conveniently located between Toronto and Ottawa,…read morejust minutes off Highway 401. Benton Fry Ford Sales was established in 1966, and has been a proud family business for over 45 years. Benton Fry Ford is a place where the genuine care and service of our customer's automobile needs is our highest mission. We welcome you and your family to our dealership. We are your new and used vehicle superstore!

A neighbour had purchased a pre-owned Nissan Juke and a Nationwide warranty from Stormy's. The…read morewarranty provided peace of mind by ensuring that future major issues with the car were covered. Stormy's represented that the warranty was good to 200,000 Km and that ALL mechanics would accept this 3rd party warranty. Stormy's mechanic provided the safety certificate on the Nissan Juke. On that basis, I referred a friend to Stormy's to purchase a car. Stormy's sold her on a 2011 Subaru Outback and the Nationwide warranty and furthermore said that if the warranty is never used, the premium would be refunded. They also agreed on a trade-in for her current vehicle. Stormy's mechanic provided the safety certificate on the 2011 Subaru Outback. Funny thing though, when it came time to sign the deal, Stormy's netted out some numbers (purchase price vs trade-in) for reasons that they could not explain. It had no impact on my friend but it confusion and uncertainty at the time of signing since the numbers were not at all the same as were discussed for the purchase price and the trade in. That should have been a clue however to events that followed. Fast forward several weeks. The neighbour's Nissan Juke would not start. She had to replace the battery. The safety inspection should have verified that the voltage of the battery and the charging system are within the manufacturer's specifications. Perhaps they overlooked that or perhaps it is a coincidence that the battery died within weeks of the safety inspection. After three months, my friend's car was taken in for routine maintenance at her local Subaru dealer's service centre in the east end of Ottawa. The Subaru dealer refused to recognize the Nationwide warranty. They observed that Nationwide would not pay promptly and would require cheaper non-original manufacturer replacement parts. The Subaru mechanic also observed that the brake pads in my friend's car were not original manufacturer's brand and furthermore they had been installed upside down! The Subaru dealer reversed the brake pads at no charge. This is really strange given the safety inspection requires: "Brake drums and disc brake pads shall be removed from all wheel brakes, except from those wheel brakes which are designed to provide adequate examination without removal of brake drums or disc brake pads but not including a brake which by inspection or performance testing indicates a defect, and all operating and structural components of each wheel brake assembly shall be inspected and tested." When Stormy's was asked to comment on these issues they denied any wrongdoing, claimed that mechanics routinely criticize other mechanics' work. Furthermore, they said, because 3 months have passed since the warranty was issued, any refund from Nationwide is unlikely. This is even though the warranty has not be used. My friend will have to contact Nationwide to determine if a partial refund might be available. Stormy's did verify that the Subaru dealer at the west end of Ottawa would recognize the Nationwide warranty but that would be quite inconvenient to travel across town for servicing. Stormy's suggested paying by credit card for repairs and then seeking refund from Nationwide. This suggestion would require my friend assuming the administrative task of warranty administrator. My neighbour and my friend are concerned that the safety inspection done by Stormy's was superficial and that there was serious misrepresentation regarding the warranty. These are clearly an ongoing issues. Both my neighbour and my friend did not receive peace of mind from their car or warranty purchases from Stormy's. When you purchase a car from Stormy's, I strongly recommend an independent mechanic do the safety inspection certification and to think twice about purchasing a warranty since it may not be recognized by other mechanics. Stormy's people were very friendly, hence the two stars. Unfortunately their representations fall short of reality. We are currently looking into filing formal complaints.

Over the years we have bought 4 cars from stormys. They have treated us very well even after we…read morebought our cars. We will buy more from them. They are not happy until, you are happy. They are great to deal with. To the person who bought the car as-is. What are you whining about you bought it as is. They are right it's your problem.

I bought my new 2019 Honda Civic Touring from Ethan. He was so accommodating to our schedule and…read morevery knowledgeable. The day we picked it up, Devon was there to show us how everything worked and was very thorough. I would have been lost without him. We had been to the Kingston Honda dealership prior to going here, Belleville had much better service and were much more welcoming.

I've had 3 bad experiences with this place. The fist was bringing my truck in for a oil change…read morewhere they tried to push a 1000$ worth of unneeded fluid changes on a 3 year old vehicle (trans, dif fluid), the second was bringing it in for a recall where they kept mu truck all day and bumped me for someone else and wondered why I was mad when i cam to pick it up at the end of the day and wouldn't let them keep it for another day. (i asssume they make more money cheating clients then on Dadge mandatory recalls) The last was when a filter Regen on my eco diesel went from "go highway speeds" to see dealer because i let it go a little to long waiting until I needed gas and wanted to kill 2 birds with one ride to the reserve for diesel. Instead of doing a simple "forced regen" they tried to get me to replace the whole exhaust system for 6500$. This also forced a performance issue where the excel FBW issue would not go above 3k rpm and almost killed me on the 401 I found another diesel Dodge non dealer mechanic shop and for 250$ all my issue where corrected and the truck runs well again. I'm done with this org and wouldn't have gone back the third time accept they where on the way when the warning went from "drive highway speed" to "see dealer". They could have done the Forced Regen but instead tried to soak me for as much as they could. Again! Id give them 0 stars if i could. They boarder on crooks.

The service centre is terrible! I brought my truck there twice, both times it had to be brought…read moreback for a repeat visit because the work wasn't done correctly the first time. Had sway bars and ball joints replaced only to bring it back because another joint in the same location was also damaged, yet they didn't check it or drive it to see if was still squeaking before releasing it to me. Will never go back.

Car we bought was less than a year old, it was literally in the shop more than we had use of it…read more We sold it, but Peter Smith continues to hassle us for maintenance, via voice mails, even though we've requested to be removed. They seem fine putting effort into the sale.

This was the worst experience I have ever had . The car was in for 6 weeks . I was quoted a $2000…read morecar repair and my bill was $5000. I got the car bill reduced to $3400 , however the car still needed more repairs. After 6 weeks of the car being there at the last minute a mouse nest was discovered and more repairs were needed. Had I been informed along the way of any of this I would have just gotten another car . The car has gone to the wreckers and I was basically ripped off.