Car we bought was less than a year old, it was literally in the shop more than we had use of it…read more We sold it, but Peter Smith continues to hassle us for maintenance, via voice mails, even though we've requested to be removed. They seem fine putting effort into the sale.

This was the worst experience I have ever had . The car was in for 6 weeks . I was quoted a $2000…read morecar repair and my bill was $5000. I got the car bill reduced to $3400 , however the car still needed more repairs. After 6 weeks of the car being there at the last minute a mouse nest was discovered and more repairs were needed. Had I been informed along the way of any of this I would have just gotten another car . The car has gone to the wreckers and I was basically ripped off.

I am so happy with my last automobile purchase from this company that I just had to write about it…read more I have bought 3 cars from them in the past 8 years. I still own them all. Most recently I had been shopping for a Honda Fit Sport, 2013 and I was having an awful time with local Honda dealers. I simply called up Aaron Auto and told them what I wanted. They went and found one in a few days and the price was great. I picked it up within a week, Mint. Previously I had bought a used 2006 CDI Smart Car from them, which they had brought in for me. Price was good, but after I got it home...the car was making noises. I took it into Mercedes Benz and the car required a lot of warranty work. There was however some "out of warranty" work that needed to be performed and it put me $1000 out of pocket. I informed Aaron auto right away and they agreed to split it with me(which I thought was very far since they gave me such a great deal on the car). They also hooked up with a local credit union for the car loan, of which I should write another excellent review. I recommend this business to anyone looking to buy a car.

They have been taking care of my car for 20 years. I don't question them, and they have never…read moredisappointed me.

An excellent repair shop. Could not say nicer things about them. Professional, quick, and very…read morefriendly. I'd come back here any time.

West City Honda is a family run business. I brought my car in for service repair for a recall. The…read moreservice advisors checked me in quickly and the vehicle was looked at immediately. Unlike other dealers where the check in time is with the advisor, this dealership makes sure to schedule you so that your car is in front of a tech right away. The Sales department is full of mature, long tenured sale staff who work with the customer to select the right product and negotiate the best deal. Many used cars available on their lot. All used cars they sell are from there own customers, so you have the confidence that the dealership is familiar with the cars they are selling. Bonus, there is a powersports dealer on the same property. Honda lawn mowers and motorcycles. Would definitely recommend this dealership to anyone looking for a new or used vehicle.

Is there a perfect shop out there? Maybe, but I'm not willing to pay for perfection. This is a…read moregreat shop for lifted trucks, they are able to change out parts on my aftermarket suspension lift, which break a lot if you know what I'm talking about... Drop it off and tell them to fix it all, and they will only fix what's really broken and not take you for a ride. In general, my repairs from here are done on time and for a good price. Support your neighbors, give them feedback when you are not happy, and they will get better.

Repeat customer with Woods, first experience was very good which is why we went back. The 2nd…read moreexperience has been a nightmare for us, financially and personally. We purchased a used pick up truck, beautiful to look at, great tires, drove well, we thought we had made a great purchase again. Less than 60 days later we started to experience issues with hesitation when accelerating. We took it back and were told they thought it was a transmission so we would need to take it to the approved transm. shop for the warranty but, they could not take it in to look at it for 30 days! So we took it to another shop who scoped it and could not find the issue. We took it in for an oil change and a transmission flush and learned the fluid was dark black when checked - both transmission shops agreed that the fluid did not turn that color in the short time we had it and it was like that at purchase so this was not checked before they sold us the truck, or was and ignored. We then had the differential fluids changed and learned both were full with metal shavings. Again both shops confirmed this was not something that would have happened overnight. In the end we have had to have a brand new transmission installed and despite the extended warranty we purchased we are now out another $2700 in costs, not to mention the lost income from the loss of use. We did reach out for help with Woods to see if they would at least provide us with a loaner, to no avail. We were basically told we were on our own, though we agree they had no obligation to us...but given we were repeat customers for one, and just for overall good customer service given they sold us a $32,000 vehicle with serious issues, we would have expected much more from them. Needless to say we will not be a repeat customer again. Very very dissappointed.

Worst car lot I have ever been to. Bought a car from them jun 2020 and two days owning this car we…read morefound out they did not safety it, Wheel barrings were shot and the car shook as well as put a used battery in it that left us stranded. They did fix the car but will not come good for the warranty they told us covered bumper to bumper and is the best one Ford offers including steering, barrings, electrical, air conditioning, drive train but now that the power steering is gone in the car not even a year old, they say the warranty does not cover it so we got screwed by these crooks. They told me that I should of bought the better warranty when I bought the best one they offered. Do not buy from stormy's also put on social media. Sick and tired of the crooks out there. You cant trust a dealer anymore.

A neighbour had purchased a pre-owned Nissan Juke and a Nationwide warranty from Stormy's. The…read morewarranty provided peace of mind by ensuring that future major issues with the car were covered. Stormy's represented that the warranty was good to 200,000 Km and that ALL mechanics would accept this 3rd party warranty. Stormy's mechanic provided the safety certificate on the Nissan Juke. On that basis, I referred a friend to Stormy's to purchase a car. Stormy's sold her on a 2011 Subaru Outback and the Nationwide warranty and furthermore said that if the warranty is never used, the premium would be refunded. They also agreed on a trade-in for her current vehicle. Stormy's mechanic provided the safety certificate on the 2011 Subaru Outback. Funny thing though, when it came time to sign the deal, Stormy's netted out some numbers (purchase price vs trade-in) for reasons that they could not explain. It had no impact on my friend but it confusion and uncertainty at the time of signing since the numbers were not at all the same as were discussed for the purchase price and the trade in. That should have been a clue however to events that followed. Fast forward several weeks. The neighbour's Nissan Juke would not start. She had to replace the battery. The safety inspection should have verified that the voltage of the battery and the charging system are within the manufacturer's specifications. Perhaps they overlooked that or perhaps it is a coincidence that the battery died within weeks of the safety inspection. After three months, my friend's car was taken in for routine maintenance at her local Subaru dealer's service centre in the east end of Ottawa. The Subaru dealer refused to recognize the Nationwide warranty. They observed that Nationwide would not pay promptly and would require cheaper non-original manufacturer replacement parts. The Subaru mechanic also observed that the brake pads in my friend's car were not original manufacturer's brand and furthermore they had been installed upside down! The Subaru dealer reversed the brake pads at no charge. This is really strange given the safety inspection requires: "Brake drums and disc brake pads shall be removed from all wheel brakes, except from those wheel brakes which are designed to provide adequate examination without removal of brake drums or disc brake pads but not including a brake which by inspection or performance testing indicates a defect, and all operating and structural components of each wheel brake assembly shall be inspected and tested." When Stormy's was asked to comment on these issues they denied any wrongdoing, claimed that mechanics routinely criticize other mechanics' work. Furthermore, they said, because 3 months have passed since the warranty was issued, any refund from Nationwide is unlikely. This is even though the warranty has not be used. My friend will have to contact Nationwide to determine if a partial refund might be available. Stormy's did verify that the Subaru dealer at the west end of Ottawa would recognize the Nationwide warranty but that would be quite inconvenient to travel across town for servicing. Stormy's suggested paying by credit card for repairs and then seeking refund from Nationwide. This suggestion would require my friend assuming the administrative task of warranty administrator. My neighbour and my friend are concerned that the safety inspection done by Stormy's was superficial and that there was serious misrepresentation regarding the warranty. These are clearly an ongoing issues. Both my neighbour and my friend did not receive peace of mind from their car or warranty purchases from Stormy's. When you purchase a car from Stormy's, I strongly recommend an independent mechanic do the safety inspection certification and to think twice about purchasing a warranty since it may not be recognized by other mechanics. Stormy's people were very friendly, hence the two stars. Unfortunately their representations fall short of reality. We are currently looking into filing formal complaints.

Ten out of ten. They finished my trucks recall very quickly. The engine oil/filter service was much…read morecheaper than Don Valley Toyota. They gave us free shuttle service, free bottled water and free coffee during our wait. Excellent overall. I highly recommend.

My appointment started at 2pm to get a new key. At about 3:30 pm I paid for my new key. I asked if…read moreit worked on everything. I was told it did. It didn't fit anything. Sat for another 45 minutes and was asked to go get it cut some where else. And bring it back to get programmed. But first they had to redo my bill and only charge for the key and the cut they did that didn't work. Now I have to go back in ten days next available appointment to get it programmed. Over 3 hours so far and I still have to go back to Belleville to get 1 key made.

Very Polite, Efficient, Safe environment and Protocols. Doug's attention to all details and…read moreexplanations, help you to understand if further care is needed. Thanks Again Doug the wife loves the new windshield. Would recommend and return again if needed. Tim Dodds

Took our van to have driver's window repaired. They were professional and very friendly. They…read moretold us what needed to be done, no surprises. Very happy with work.