Very quick response to an emergency fix needed! They managed to fit me in to their already busy…read moreschedule.... Much Appreciated!

Brian didn't have to help me; it was a sudden lamp problem on a less-than-common vehicle. He knew…read morewhat to do, fixed the problem quickly and with no fuss, and made it possible for me to continue a holiday visit with family. Another shop might have just turned me away...

I took my car, Malibu 2008, to have the headlight replaced. I spoke to mechanic who explained that…read morehe had to take out the front panel to do so. I instructed him as it is so much trouble to replace the other bulb as well. When I went back, I was given one burnt light bulb so I questioned where was the 2nd one. I was told the other side was not replaced, even though I specifically asked the mechanic to do, because he didn't think I should replace it. I am the owner and I gave explicit instructions to replace both. This is totally unacceptable. Now, WHEN not if, the second bulb needs replacing, I will have to pay AGAIN. Don't use this company. They do what they want not what the customer asks.

Im a broke college student and These guys saved my butt, they are super I was heading down to…read moretwassen from Vancouver, and had a really bad hole in my tire and these guys patched it and didn't overcharge, I'm absolutely surprised at how this bad situation was turned around into a great experience

My three sons and I have all had our vehicles taken care of by Ken and Jay for YEARS. So I was a…read morebit freaked when the management changed... but it turns out that their philosophies are quite aligned :) Safety, fairness, being good humans and mechanics! I am super-pleased all around! Thank you! Alison

Great service. Fast and easy and very knowledgeable. Luv to shop local. Much more accommodating…read morethan the big box tire stores in Tsawwassen who I found very disingenuous.

With all of the new development in town, I picked up a screw and lost air in one of my 22" rim…read morePirelli P-Zero summer tires in Sept. 2025. Ridiculously expensive summer tires that came on the "family race-car" - Volvo XC60 Polestar. Randy's repaired the tire for free after I stopped by (within an hour) without an appointment. Purchased new Continental ContiWinterContact tires from them for Oct 1 because of that great service, and will be going back in the future for tire needs. Pricing was competitive. Service was fabulous. I'll totally support a business like this in our little town - convenient, responsive, interested in providing excellent service.

We used these guys to work on my MIL's 1996 Jeep and they were great!…read moreWe worked the whole time with Vicky who helped coordinate having the Jeep towed in and kept us informed throughout the diagnostic process and throughout the work! She is great! There were several issues and Vicky helped us prioritize what we mission critical, and what things could wait a bit longer and for how long. They got the work done sooner than they said they would and the pricing was very competitive! Would 100% use them again!

Requested quote for repair on a family vehicle. Got a quick and easy quote from the company…read more Professional and timely quotes

We had our tires and pressure sensors replaced the other day . Our service was very pleasant and…read moregreat quality of installation. They charged what they had quoted and I would recommend this company to anyone in need of tire replacement . Thank you .

From the owner: Shortstop Auto Service fixes all makes and models. We perform Dealer Warranty Approved service to…read moreall makes and models. We also fix air conditioners and have diesel mechanics on staff. If you need a flat repair same day service!

We had a flat on the ferry, on our way to Vancouver. Kal tire came to the rescue took us right a…read moreway found the leak,patched it,and didn't even charge us! They were friendly and efficient. They were definitely Santa's elves! Best Christmas present!

I made an appointment to buy tires, have them installed and to perform a wheel alignment-- I was…read moretold it would take one hour and to come at a specific time..I arrived at that time - my vehicle was put on a hoist and wheels installed . I expected to then leave.  Instead they kept me there over 3 hours with confusing , conflicting and ultimately incorrect information . I was advised not to drive the vehicle as it was unsafe and would cause damage to the tires. . I was advised certain work needed to be done It completely spoiled my travel plans as was too afraid to take the vehicle on the highway and was forced to use an alternate smaller vehicle in my household into which I could not fit planned luggage. When I returned from my holiday I was not prepared to bring the vehicle to Kal tire as I was unimpressed with the way they dealt with me as a customer--I brought the vehicle to a full service automotive center to complete what I understood was the required work -- this center checked and double checked the vehicle and found that the work Kal tire and warned I needed was NOT needed and that the vehicle was fine.