All of a sudden, my car's USB Port is not charging, and upon checking on Yelp, I found Minit-Tune in Richmond. I called at around 12ish on Saturday thinking that they may not be open or even if they are they may not have time for my very very small job. To my pleasant surprise, after a few rings, a gentleman answered and after telling him my problem, he asked me to see him at 3:30pm! He did say that they are very busy but still willing to take a look see for me, naturally, I expressed my appreciation! On arrival, I was a bit taken with how busy this little shop is, but only after standing at the counter for about 5 mins. I was acknowledged by Jackson (the gentleman on the phone), he immediately took my car in and asked us to come back in about an hour. Seeing how friendly everyone is when they come in, I know that all are regulars, which is a good sign already! Jackson, then proceeded to check my car and his advice was to use another power outlet instead since the car's USB may not have enough voltage for my multi-headed charger. He also checked all the fuses and they all turned out fine. With mystery solved, I am now happy to use the other power outlet. Jackson was so nice that he only changed me a minimum fee, which is very generous of him to do so! Thank you Jackson for accommodating me in such a short notice and also on a busy Saturday afternoon!! read more

Super nice staff, very quick and efficient service even though they work in a very small space. I emailed them to book an appointment and they were quick to reply and book me in. They were just doing an oil change for me but found a nail in the tire and immediately called to see if it was alright for them to fix it. The entire appointment only took about an hour. read more

Suggest you ask total cost before you drop off your car. I went there to do car oil change, something like maintenance things. It should be less than $80 in my mind, but it turned out to be more than $250. Realized more cost came from other stuffs which may not really need. I would refuse to do so if they call me and ask my opinions. Too bad read more

Richmond Minit-Tune is the shop to visit if you need your car inspected or serviced for the right price with no bull. We've been bringing our older Camry with an active check engine light to Jackson and his team since we took ownership of it last year. Not once were we told anything more than needing not to worry about said light because it's just a broken sensor that won't affect the performance or functionality of the car. They are very straightforward and only perform the services that must be performed. If they find anything else, they will inform you but won't touch your car any more unless it's absolutely necessary (like a couple missing lugnuts we didn't even notice when we first got the car; we were not charged for replacements). If they find anything that will need addressing later on, Jackson will give you an estimate of how much longer you can go before said work must be performed. Honesty and automotive knowledge are key parts of their business practices while upselling and other tactics to maximise profit are not. It is often busy at the shop but Jackson will always try to work with your own busy schedule and squeeze you into an appropriate timeslot. As for speed, that varies depending on the type of service and the number of mechanics present. However, it is clear that Jackson and his team strive to get things done right (i.e. not rushing) in as little time as possible. Whether you know cars like the back of your hand or nothing more than your car's make and model, Richmond Minit-Tune is a shop that will never cheat you and take care of your car so it can keep you moving. read more

Minit-Tune & Brake Auto Centres - Auto Repair Near Me - Richmond, British Columbia

This guy is quick, friendly, and efficient. My simple oil change cost less than $40 and the car was ready to be picked up within a few hours! It might be a bit hard to find this place since it's a bit hidden away, but it's definitely worth it! It's also great that they're so close to the skytrain station since you can simply just go somewhere along the Canada line while they fix up your car. You can also walk to Aberdeen Centre, which is a mere 5 minutes away. read more

Thought I had found a diamond in the rough, but will need to keep looking. I like Jackson, but I don't think I can trust the service of "his guys" anymore. Had a few car services done here and things seemed good, until I noticed an oil leak. Looked under the car and it was coming from the drain plug of the oil pan. Tightened the plug then called and emailed, and Jackson reassured that a new drain plug gasket is installed with each service, despite the continued leak with 2000k remaining until next service. "It could be the oil pan not being flush any more" Jackson tried to reassure. But already being suspicious, I ended draining the oil and, low and behold, no gasket installed. While I was under the car, I also suspect that my oil filter wasn't changed. Despite Jackson suggesting I make an appointment to have it looked at and "fixed", trust is already lost and I'm not going to set myself up to be disappointed again. read more

Still a goodish place to have your car repaired however it has become extremely busy now and is difficult to book an appointment in a timely manner. There is pressure on mechanics to move faster and work later which must at some point result in mistakes or poorer work. Pricing has also moved higher for the same work. I have now moved to H Tech Motor on Minoru Blvd for my work but feel Minit-Tune is still a OK to good option; just not great anymore. read more

I feel like most people who are not super car savvy are always scared of being cheated by their auto mechanic. I have been going to Jackson for my oil change, maintenance and other odds and ends for three years now. I have never once felt that Jackson tried to sell me any additional services or overcharge me for any services. His prices are extremely reasonable and the service prompt. I needed to make an urgent appointment for a check engine light and oil change and he was able to accommodate me the same day. He didnt even charge me for looking into the check engine light since it was a relatively small issue. Highly recommended with friendly and honest service. read more

Fantastic experience. Jackson got me in and out in a few hours while other mechanics couldn't squeeze me in for weeks. Really friendly and funny and honest; I never felt pressured into an upsell and he was straightforward about what I needed. One thing that really stood out was he sat down next to me to outline what my car's situation was and commiserated that it was a little expensive for everything. Other mechanics treat expensive repairs so casually, but I felt Jackson respected that I work hard for my money and shelling it out quickly is a real hit. That compassion and understanding is so important. A real gem to find as a desperate traveler far from home. Jackson, if you ever open a shop in Boston let me know man! read more

Minit-Tube is freaking awesome! I originally get to Canadian Tire to get them fixed but after seeing a $1,200 bill I went to shop around. Jackson was great and did everything plus more for cheaper. He was great to talk to, and you get the sense instantly that he has your best interests in mind. He fixed a bunch of small stuff for free and even replaced my damaged windshield wipers without asking for free. This place is getting all my business moving forward including oil changes. I used to go to Mr Lube because it is so convenient and usually cheaper. Jackson says he take 1 hour to do an oil change so you need to be willing to wait or wander. It take 1 hr because he looks over your car for a full hour though! Like that is unreal service! read more

The mechanics at the Richmond Minit-Tune did a fantastic job installing new brake pads on my car. The owner, Jackson Ma, was very honest and told me what needed to be fixed after he had inspected the car. Typically, I get my car fixed at the VW dealership where I bought my car, and they usually replace parts instead of trying to fix them. In the past, they've told me that it was impossible to "turn" brake rotors on VWs. Jackson, on the other hand, told me that they would try to turn them, and if it didn't work out, they would replace them with new ones. I was a bit worried that it would turn into a costly repair using new parts, but when I returned to pick up my car, I was told that they turned the rotors! This easily saved me about $300 in parts! Also, they replaced my brake light bulbs for free! I have never been so satisfied with an auto repair! Thanks, Jackson! read more

Impressions: From an hour of me sitting in their tiny reception area, I can see that Jackson really does care about his shop. He made sure that everybody who came into the shop received the best service they had to offer and that they all left with smiles. He works to build a trust right at the first interaction. Service: I came in to get an inspection on a used car that I was buying and he cut the crap and told me everything I should be worried about and what to expect, all while doing it surprisingly efficiently. He gave me estimates on what each individual job could potentially cost and even weighed in on how good of a deal i was getting out of the car from what he saw. I liked how he didn't hesitate to express his views as opposed to getting me to have everything fixed right away. Very helpful! This shop understands that its goal is not to suck as much money out of the customer as possible and scare them away. That is enough for my recommendation. read more

Thanks Yelp for introducing me to Minit-Tune! I am looking to buy a second hand van and needed it to get mechanically inspected. Reasons why this place is great: 1. Jackson was very accommodating with the schedule as the seller kept changing his availability. 2. Got there early and Jackson is very easy to talk to! We discussed the van I'm looking at, the reason why a van, what year and things to look out for. After the inspection, he explained each section that was good and parts that needed to be fixed and estimated costs. And he wished me luck with negotiations with the van! Did I buy the van? I wanted to - but the seller balked that his van needed fixing and has not gotten back to me.... so my van buying journey continues... *sigh* But - I strongly believe that if you are going to get a second hand car - please get it mechanically inspected by an independent garage! Things to note - this is a small little garage and parking space is limited. Great eats around the place, so during that time - grab some yummy cheap eats! Long story short - I'm very impressed and will be taking my van (when I get it) to here for my maintenance and all that jazz. He speaks very good English and Cantonese and he is very patient. So important as a someone (not just b/c I'm a girl) who does not understand vehicles very well... And he is very nice too =) read more

I had to fix my squeaking brakes so I searched on Yelp for some suggestions. Then I found Minit-Tune Richmond! The best decision I've made. Jackson and his team was amazing! Initially when I called for an appointment, I asked for a check-up for the brakes, and then fix the brakes if necessary. When I dropped off the car, there was a miscommunication. He thought I only wanted a check-up. However, that was clarified quickly and he even got his team to stay through lunch to finish the fix on my Matrix. WOW! On top of all that, he added a free oil change and replaced a missing nut on my tire also free of charge. I've never seen such customer appreciation from any auto centres before. Great job to Jackson and dedicated team! I'm sure I'll be coming back to Jackson for all my car maintenance from now on. read more

Jackson is the man! He IS the most honest man I have dealt with in this industry where so many a mechanic give it a bad and untrusted image. I brought in my import today for a routine maintenance and that is what I got. Zero upselling and gave me sound advice. I will be bringing my wife's import here too from now on. Now I know why this joint has gotten the Customer Service Award in Richmond for the last 6-7 years. Forget those $15 drive-in oil change places, go here, pay the extra $30 and get good service and advice on your precious car. Thanks Jackson, I'll be back. read more

Minit-Tune & Brake Auto Centres - The place to go! - Auto Repair Near Me - Richmond, British Columbia

Had to replace my brakes on my car since my brakes were at that stage where it's affecting the performance of my car. I had researched plenty of garages and this place came up and got really good reviews from other users. I decided to come here to just get a quote. At first, Winston, a worker there, helped me out. He took the time to test drive the car with me and see what were the issues. Afterwards, he had brought the car in to check the brakes condition and notified me what needed fixed and etc. Winston was very friendly and also great in inspecting the car and quoting how much it would approximately cost to replace and tune up the brakes. I came back after a few weeks, to finally get my brakes fixed and Jackson was there to help inspect the car again and give me a quote on what needed to be fixed/replaced. Jackson was very friendly, great customer service and funny guy too. You can definitely see he really enjoys what he does and happy to see that his efforts go a long way with customers satisfaction. He's truthful and honest, and doesn't try to trick you. The service was very fast. I was able to get replace my old brakes with new ones in 2 hours and get my car back. Definitely will go back again, Jackson and his team are very reliable and they do a good job. read more

So Im from Seattle and was visiting my girlfriend who lives in Van and we found a car on Craigslist we were interested in. I had no appointment so I took the used car in at 8:30 AM. Jackson, the manager said he wouldnt be able to take a look at it unitl 9 since all of his mechanics were not in yet. Grabbed breakfast and came back at 9:45, and the car was finished and inspected. Jackson told me everything that was wrong with the used car and advised that I not buy it based on all the upcoming repairs needed on that car. He clearly stated everything that was wrong with the car and how much each repair would cost as well! Great shop and if I lived in BC, I would definitely take my car there read more

Jackson is honest, keeps it real and always has options for you. We got our provincial inspection done from Minit-Tune. I read stories online about getting DRL fixed, Metrics converted and the huge costs involved, but the folks here simply did what was must to get the tests passed and without any fancy costs. Jackson was patient on the call trying to explain the process, Appointment was given for the very next day and costs were very reasonable. Highly recommended. read more

Our 2009 Honda Odyssey van unfortunately sprang an oil leak which irreparably damaged the alternator. The Honda Dealership quoted me $1150 to replace the alternator plus $450 to replace the engine valve cover gasket plus they would need to identify the root cause of the oil leak, likely the solenoid valves which would have been another $600+. I knew I was being taken to the cleaners and saw the great reviews Minit-Tune Richmond had. Jackson and his team showed me exactly where the oil leak was as coming from. They also performed all of these repairs for almost half the price of the Honda dealership. Thank you to Jackson for doing this major engine repair so well and so quickly over New Years. read more

Well...one more 5 star my side!! Awesome Customer service!! Came here to check on my car brakes as it was making some noises. Jackson and team inspected the car and said there is no problem with the brakes as of now and everything is fine and advised me to check it again after sometime. All this he did for free!! He also checked my air pressure upon my request :) Found my Go to Garage!! Must visit place guys!! By the way @Jackson - your son's dog is adorable!! read more

Jackson was extremely nice and friendly, solved the issue in my car that otherwise would've cost 5x more! Brought the car in for an oil change on my next visit, except that Jackson was not in that day. Even so, the technician (who I forgot to grab the name of!) took great care of the car and was very accommodating in the process. read more

I just went to Minit-tune and compared my results with another place from 6 months back which you can also find in my reviews. Apparently Minit-tune magically gave me 30% of my brakes back. Thank you Minit-tune! Also Minit-tune was $22.40 cheaper than the other place for the same service, maybe even more. Thanks again Minit-tune/ Jackson. read more

Everyone, save yourselves some time and headaches, and take your car here. Everybody knows how hard it is to get a mechanic you can trust. Well, this is the place where you can have peace of mind! I've been going to Canadian Tire for quite some time, and finally just got fed up with the customer service. All oil chages are the same, but customer service is what earned my business here at Minit Tune. Communication is great, and the manager, Jackson, is the man! He is always busy as you can be, but he always has time to talk with his customers! Great job, great service! read more

Got a last minute oil change for my 2011 veracruz. It was done within I hour and at a good price of $53. Before some people take me to task that their advertised price is $37, I like to make a comparison. Hyundai dealership in the Automall charged $90 and Mister Lube on Marpole charged $80. And minit tune did no up selling. Now to the impressing part. I just mentioned the symptoms to my other car, a 2009 Suzuki and he diagnosed it immediate site unseen. I was skeptical so,I looked it up after I got home. Jackson, the owner was on the money. Very impressed so far. read more

I have been going to minit tune for years now and Jackson is a super honest mechanic and will always try an easy less expensive fix first to see if it will work and save you money. My son takes his car there as well and I have sent some friends to Jackson also He is one in a million car mechanics. read more

Just like one of the reviewers commented, owner Jackson Ma is the most honest quality mechanic you'll find. Very fair pricing too. His team of mechanics are very thorough and he lists the checks done in the receipt. If there's additional minor checks needed done chances are he'll throw it in for free! read more

Just picked up my car from servicing and I must say Jackson is a fantastic owner who is very honest about repairs needed. Fixed my SUV up in a timely manner and explained all the worked needed as they found additional issues while servicing my brakes. One of the best experiences I've had with a garage! read more

The best car service ever. We happened to be in the area, and got an hour to kill. Decided to get oil change. It was almost 5 on a Sat, I didn't hold my hope high. But these guy took me in, it was awesome. On top of the oils change, they also fixed my lights. read more

Jackson is a great guy! Tried his best to accommodate even at short staff. Fair pricing and honest work. This is my new favourite mechanic! Thank you for changing the timing belt and water pump on schedule for my wife's Lexus (even when one of your mechanics called in sick). read more

Amazing. Jackson and Co live up to the hype. The place was super-busy when I showed up but he was funny, informative and put me at ease. I travel for work, so the ability to leave my jeep here for maintenance is awesome. Their prices were great and all my issues were resolved. Minute-tune is my new mechanic! read more

Jackson is the Guru of cars! Got my car oil changed and asked his advice regarding passing aircare, he was straight to the point and made a few suggestions on how to pass it including buying an engine cleaner from Canadian Tire. It didn't cost me extra money and the oil change itself with all the inspections was definitely within my budget, considering I brought in a classic luxury vehicle. I thought the costs would've of been higher and out of my budget. Great job, overall service was great and Jackson is so wonderful and friendly. Will be back again for sure! read more

The owner is a very nice guy, it feels like he tries to get you to fix what's necessary without ripping you off. I brought my car in because I had an inspection at another shop who told me my brakes and drums needed to be replaced. Minit Tune told me the brakes were fine and the drums only needed to be cleaned and machined. My car is running so smooth! Will definitely come back! read more

Great place. We dropped in to get brakes done on a weekday morning, for my BF's Escape. Jackson was one of those super friendly, happy people who make all the difference. He told us he'd take a look and call us to confirm what needed to be done, within half an hour. Following that, it was a couple more hours to wait for the work to be completed. When I went to drop off my BF so he could pay and get his Escape, Jackson was very concerned that he not have to walk far to get it (my BF uses a cane). Jackson sent an employee to get the truck and bring it right up to the office door for K. As a bonus, the final tally was less than we'd anticipated. Car repair shops can make you feel like they're not very people-oriented but nothing could be farther from the truth here. We will gladly come back the next time the truck needs servicing; thanks Jackson! read more

I've been going to Jackson since 2009. Every time you're greeted with a smile and Jackson makes sure you're taken care of. He's the most honest mechanic I've ever worked with and the work itself is impeccable. At the time I was on a budget and didn't want to spend too much fixing my car, so he did everything he could to minimize costs for me without jeopardizing safety. One time he even noticed my rotors were somewhat warped so he machined them for free! I just can't say how great Jackson and his team are. read more

Jackson is great.Very friendly, informative, and entertaining. He runs a great shop. If you don't believe me just look at all the awards on his wall ;) read more

Got my out-of-province inspection done last week, for about a quarter of what the dealer was going to charge for it. While I did have to replace my windshield, which had a 12"+ crack below sightline, that was all. The dealer came up with all kinds of items that he thought might need replacing on a four-year-old vehicle. This was before he even took a proper look at it, so it's not saying much for his confidence in the vehicles he represents, if he believes that there might be all kinds of issues after just 4 years. In any case, service at Minit-Tune was fast and friendly, and I'll definitely be taking my car back for service in the future. read more

I cannot say enough good things about Minit. Jackson is really knowledgeable and provides great customer service. They are honest and gave me good advice for the tires to purchase. I highly recommend them and will be going back for all other maintenance on my car. read more

Jackson Ma is a miracle worker. He can fix anything. He provides honest, straight forward advice and does the work at reasonable rates. Always a pleasure to deal with Jackson. The work performed is always first class. read more

Jackson is the man! I recommend minit tune to everybody I know in Richmond. They do great work, they're trustworthy and the price is fair.

I was extremely impressed with how friendly and forthright I found the staff to be. Jackson was very up-front and honest about expected costs and wait times before he proceeded with any work, and the costs ended up right in the ballpark that was estimated while the repair time was one hour less than expected. I have nothing bad to say about this place. read more