Went there to buy a pair of shoes. The elderly lady at the front desk was mean and rude for no…read morereason. I thought it will be a nice place as it's the biggest shoe store in Martinsville but I'm super disappointed and would not go back there. Wouldn't want to give it even one star.

Always enjoy shopping at this store. Helpful customer service and great sidewalk sales. I was…read moretold any Shoe Dept Encore store could call, make product inquiries and the store, the Martinsville, VA store, would've been happy to hold any item for 48 hours, if the customer so requested. So the Shoe Store in Newburgh, NY is alien to this concept, then? Yup. This is why I'm a repeat customer to Martinsville, VA and no longer one in Newburgh, NY. And, I'm telling EVERYONE I know.

There costumers service sucks. They did not have a thing and bad store I would not shop ther…read moreeverrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr again

Rating 4 stars as I wish the store size was bigger, the store offers so much and sometimes has a…read moreclutter feel to it once in the isles. The staff changes have been nice over the past year as most are pleasant and willing to help.

We went in there and had help from a very sweet lady named Jasmine who was very quick to start…read morehelping us, showing us different rings and was very personable. We didn't end up buying anything because my fiancé ended up having a seizure so we had to leave quickly, but Jasmine was still very sweet and helpful. She brought us out a water bottle which was very helpful because we didn't have quick access to any. Afterwards I called back to let them know I appreciated their help, and ended up hanging up before she could tell me something so she actually called me back (twice cause I ignored the first one) and said her manger wanted to tell us if we called before we came back in that they would dim the lights to make it easier on her It was a very nice encounter despite our complications and I would definitely go back and recommend it to others!

I'm looking to buy a 1 1/2 to 2 kt diamond solitaire. I called to talk with them because our kays…read moregot shut down in my town so I had to drive 30 minutes to get there. When I arrived I was told to ask for Kristin- I think she is supposed To be the manager. We stood there a good 5 minutes before she came out of the back room. She was very short with us . Didn't want to show me anything and told me I needed to shop around. She sent me to another kays 1 hour away. Telling us they has the 2 Kt. Nope! Wasted trip. With this being said. We have always shopped at Kay's in Danville. But kays has lost our business. Martinsville kays need to find a manager that there to help the customers! Wow what a disappointment!

We woke up and decided that today we'd buy a mattress. My husband did research before going. We…read morewent to Mattress Warehouse and were greeted by Tom. He was very knowledgeable about the products he sells. He took time to ask us why we were mattress shopping to point us in the right direction. After laying on several beds, we made our decision with absolutely no pressure from him. He offered us the zero percent financing which was great! If you're going to make this huge purchase, you should go see Tom at the Martinsville store. Great guy.

Went to purchase our third mattress from Tom at Mattress Warehouse. As usual Tom was helpful,…read morecourteous, and provided an amazing deal. On a previous mattress purchase, my wife and I were not to happy with the mattress and Tom help exchange with another mattress with no hassles. Tom helped us find the perfect mattress for us. I would recommend Mattress Warehouse very much.

Very nice place to shop. Pretty clean as far as clothes and etc. very nice prices on most.read more