Very helpful staff. Austin was extremely knowledgeable and very customer focused. He understood…read moreexactly what I was looking for and showed me many options. I finally landed on the la-Z-Boy Roman Power Reclining Chair and a Half with lumbar support and Headrest They gave me an excellent price and I was told the delivery would be approx. 8-6 weeks for delivery. However, a week later, they called me and told me time now is about 4 weeks. Overall and great experience and I would definitely go back there for any additional furniture needs. And a shout out to Bobby for all his help as well.

Great prices, friendly staff and La-Z-Boy furniture. We got…read morea great deal on our sofa and recliner.

I had a great experience with VFM. Daniel and Jonathan Mario did a great job on the deliveries as…read morewell. Thank you for the great service, selection and overall experience!

It was a pleasure working with Donna on the lift recliner and table we just purchased from VFM in…read moreRocky Mount. We have purchased several times from them and service is always great from sales to customer service to delivery. Our recliner was delivered yesterday by Anthony and Mike. Very knowledgeable and professional. Would recommend VFM to everyone. Always great prices also.

My mother was long overdue for a new mattress set. Walter was incredibly knowledgeable and…read morefriendly, and helped us find a mattress she really liked. When we came back to order it, both Walter and Jill were very helpful and efficient, making the order and delivery process easy. Highly recommend!

Just bought our new mattress!! The manager, Wanda, and the salesperson, Jill, were excellent. They…read moretook their time with us and were so professional and kind. They also helped us get a deal on the mattress we loved the most, which made it possible for us to afford it. We highly recommend Mattress Warehouse on Peppers Ferry Road in Christiansburg! Go get yourself a new mattress for 2021, because after the year we've all had, you deserve some peaceful sleep. Ask for Jill Phillips!!!

Bought the bed and 2 hours later it was delivered. Great service and reasonably priced!read more

The guys here are great. Heard about this place from a VT Parents group. Chris and Steve were very…read morefriendly and hooked me up quickly with the mattress I needed for my kid at a great price and then loaded it up in my vehicle.

Larry and Alley need to go into a dark alley and stay there…read more Crooks. Will try to sell you everything but the kitchen sink. These goes go over state lines and tell you you do not have to pay tax, but actually you do. They also offer handyman services that are less than honest. We paid a large deposit on something and he came twice, once for 3 hours, one for 1.... painting approx 70 feet of a 750 sq ft deck. Buyer Beware.

My husband and I ordered from this place because we were told that they had great customer service…read morebut obviously we were misinformed. We ordered a microwave, dishwasher and stove/oven range and at the time of order were told everything was in stock except the range - and the range would be available the following Wednesday. We were also told by Alex that delivery would be free but that installation would be $150. We scheduled the delivery/installation for the following Thursday. When the installers arrived they had no record of a range on their order and also tried to charge us $200 for installation because they are "subcontractors" and don't actually work for Larry and Alleys. After contacting L&A, Alex again informed us that now the stove/oven range was on a backorder again and that he confirmed it would arrive the following Wednesday to avoid interruption because I have a newborn at home. He scheduled an appointment for Wednesday at 3:00pm after the delivery of the range to their facilities. We took off work (again) and waited, and waited. Not only did we NOT receive a phone call from them to reschedule our appointment or update us, but when we contacted back they informed us that they had no record of a range being purchased (although our card had already been charged now a week and a half prior). After much back and forth we asked to speak to a manager or owner and were transferred to "Harry". This man may be the owner, but he acted like he could care less about our business and said if we want a refund then hell give a refund but had a "tough luck" attitude the entire conversation. His attitude and lack of customer service is why I would never recommend purchasing from this facility again. We are still waiting to hear back from them prior to contesting the entire charge. Absolutely ridiculous.

I just recently went to mattress warehouse to purchase a new mattress for my first apartment in…read moreRoanoke. Julie, the store manager, helped me through every step of the way and provided me with ample options and real advice on each of the mattresses I asked about. Additionally, she gave me a huge discount on one of the mattresses I purchased which was wonderful, and it seemed like she genuinely cared for my wellbeing, rather than the interaction being purely transactional. She then went on to help me tie the mattress to the top of my car using her excellent knot tying skills learned from Girl Scouts, and the mattress and I made it home safely! I could not recommend this place enough and I was blown away by Julie's sincere, down to earth attitude.

Do not buy from Mattress Warehouse! Julie has people posting fake reviews. I purchased a mattress…read moreand she refused to refund my money. Even her district manager at the time wouldn't return my calls. After countless calls and complaints to corporate, I finally received my refund. Save yourself the trouble and go to Mattress Firm--they treat customers much better.