The places business policies stink. Even if an item you receive doesnt match description or you are…read morejust not happy they charge you a 15% restocking fee minimum and do not refund shipping costs. I tried to cancel an order I few hours after I placed it and they would not cancel it. Look for another company with customer friendly policies. This place is NOT it.

I recently purchased 42 switch plates. They were listed as white but when I got them the were…read moreactually a creme color rendering them unusable. I spoke with Vaughn who told me that this was an ongoing problem. He said that I could return and not get the restock fee. He also said to cal back with the shipping cost for a refund which ended up being $42. The manager then decided not to refund. Shipping. This could all have been avoided if they changed their listing knowing that these were not said color. Now I'm out $42 plus the trip to UPS. Horrible customer service! Buyer beware

Surprisingly complete with a large variety of items. The staff are friendly and quite…read moreknowledgeable and accommodating.

More than likely, this place has what you need for your hardware needs. I recently bought a filter…read more"sheet" for some window air conditioner units. Don't try looking for items yourself. Make sure you ask one of the guys that work there.

Very helpful staff and friendly. Willing to order items if not in stock. look forward to visiting…read morethis shop often

I wouldn't even give this guy a single star but I had to. I visiting from out of town arrive at a…read morevspe shop just before 9, I'm desperate, my tank broke. He's on the phone,...speakerphone. As soon as I get in the door he's telling me to hurry up we got three minutes. I asked if he wanted my business I was gonna ask if he had it because I didn't see it in the first thirty seconds. He stuttered and said we closing. I said...what I said. Don't give this guy your business. He don't deserve it.

They have checked the charging system on my cars in the past and were able to make the correct…read morediagnosis. Replaced the battery for me at no extra charge. They also were able to get some specialty parts that I needed. They have the best prices around. They treat you like family there as well.

Great selection of plants, reasonable prices and knowledgeable staff. Will visit againread more

Great people work here. Great place to shop for all your lawn and garden supplies. They also have…read moresome neat gifts.

We went in there and had help from a very sweet lady named Jasmine who was very quick to start…read morehelping us, showing us different rings and was very personable. We didn't end up buying anything because my fiancé ended up having a seizure so we had to leave quickly, but Jasmine was still very sweet and helpful. She brought us out a water bottle which was very helpful because we didn't have quick access to any. Afterwards I called back to let them know I appreciated their help, and ended up hanging up before she could tell me something so she actually called me back (twice cause I ignored the first one) and said her manger wanted to tell us if we called before we came back in that they would dim the lights to make it easier on her It was a very nice encounter despite our complications and I would definitely go back and recommend it to others!

I'm looking to buy a 1 1/2 to 2 kt diamond solitaire. I called to talk with them because our kays…read moregot shut down in my town so I had to drive 30 minutes to get there. When I arrived I was told to ask for Kristin- I think she is supposed To be the manager. We stood there a good 5 minutes before she came out of the back room. She was very short with us . Didn't want to show me anything and told me I needed to shop around. She sent me to another kays 1 hour away. Telling us they has the 2 Kt. Nope! Wasted trip. With this being said. We have always shopped at Kay's in Danville. But kays has lost our business. Martinsville kays need to find a manager that there to help the customers! Wow what a disappointment!

We have ordered several arrangements from them and they always do such a beautiful job! The…read moredelivery is done when asked and they communicate so nicely on the phone and in person!

I ordered by phone for delivery to my aunts's memorial…read more Recommended by funeral home, and family. Arrangement was delivered on time, and I received compliments about how beautiful it was. The woman who answered the phone was very helpful, kind and professional. She listened to my ideas, color requests and was very accommodating of my request for "non funeral" arrangement of fresh flowers in my aunt's favorite colors. Should I need to have flowers delivered in the Martinsville area again, Simply The Best will be the place I call.