Bill Barnett and his associate came out to fix our new dishwasher. They arrived on time and were…read morefriendly and professional. They fixed the problem quickly and gave me information about the dishwasher use that the business I bought it from did not. It was very helpful!! I appreciate the professionalism that they showed. I will definitely recommend them to my family and friends! Thank you Bill!!

Just had a very bad experience with this business. The service tech was great, but, the person who…read moreanswers the phone was rude as can be. I will never use them again.

Sale price on a Purple mattress was $1000 lower than competitors. Good service…read more I will buy there again.

No service after the sale. i bought a washer and dryer Sept.2025. 1 week after install, the start…read morebutton on the dryer stopped working. 5 months later the washer starting squeaking and leaking oil. The products were under warranty and they referred me to the manufacturer who uses a 3rd party for warranty service. First company and 1st appt. scheduled was a no call/ no show. They had 2 companies to choose from to set up an appt. Called the other company and they said that they have no contract with GE and don't do any warranty work. Waste of money and no service after the sale.

Thank you Tim for coming out and fixing out A/C during this time of heat in a quick and timely…read moremanner. I would highly recommend this company to my friends and family if thet have any needs or concerns with there HVAC. Thank you again to th le staff at GJ Aplliance.

Got service to start-up swamp cooler for the season. Several young men came to our place, messed…read morethings up and then when I called back to try and get them to come back and fix it right. They never showed up. GJ appliance use to be good. they replaced our furnace, water heater and AC unit, but they can't be bothered with a Swamp cooler.

We purchased four appliances in the last few months. Delivery time was on schedule and the old…read morestuff hauled away. Zeb and Zeak installed everything in a timely and professional manner. What a great team. Appliances work perfectly. Thank you Western Slope Appliance. Jon Loffi

Nothing but praise for this appliance company. The owner was very communicative and sincere about…read morerepairing the issue with our "older" washing machine. We will definitely call this company again should we have the need.

I was recently helped by a young man named James Klepzig, Microsoft Expert. He was an amazing,…read morekind, and extremely knowledgeable employee, and he answered every question I had with enthusiasm and I can definitely tell he has a passion for technology. If I were his boss, I would give him a raise myself!

Horrible experience. Made appointment, they were half hour late, couldn't do promised repair,…read morecouldn't tell us if they had the part, had multiple excuses for terrible service, argue and are rude. This store should be closed.

Poor service. called to have by commercial fridge looked at as it wasnt getting below 50 degrees…read more Service came out 3 days later (thursday) and tech cleaned the filter and said that was the issue, and it would take 48 hours for the unit to stabilize due to the compressor overheating. The next morning, (Friday) I check on unit. Temp still at 50 degrees waited until the afternoon then called to request service to recheck, NO RESPONSE. .Check unit the next morning. (Saturday) Still at 50 degrees. Called again asking for service to return. NO RESPONSE. Called again on Monday AM, requested a recheck of unit. NO RESPONSE. $119.00 service call and tech on site for 40 minutes and didnt fix the issue. So much for the guaranteed service call the tech spoke so highly of.

Only gave this business 4 stars because: 1. Expensive…read more2. 4 - hour scheduling time frame. (although I kind of understand because you can't necessarily gauge over the phone how long something will take to be fixed). But, what I liked: 1. Actually usually answers the phone or calls back fairly quickly. 2. Finds the problem right away 3. Fixes it right then or orders part for you 4. Comes within the set time frame (or calls you if any time problems) and (at least in my experience) fixes it fairly rapidly. 5. Is a friendly guy.

Buyer beware: Lowe's Grand Junction quoted me $924 for a replacement entry door, $786.55 for…read moreinstallation, and an additional $230 for an "Independent Contractor Permit" on a project involving no structural changes to the house. When I questioned the permit fee, both Lowe's and Premier Services Group initially told me it was a permit fee. At one point, I was even told it was a "City permit fee," which immediately raised concerns because the City of Grand Junction does not issue building permits for this type of work. Mesa County does. After multiple emails, phone calls, and a week of trying to get a straight answer, I checked with the Mesa County Building Department. Their fee schedule for this project's permit would be approximately $50-$60, not $230. During my final call with the Premier Services Group, they blamed their quote generation process and Lowe's for the inflated permit amount and explained that the permit fee shown on the quote is merely an estimate. I was told that any difference between the estimated and actual permit costs would be refunded after the job is completed. The problem? Nobody mentioned that before. Not on the quote. Not in the emails. Not during multiple conversations with Lowe's or Premiere Services Group. The first time anyone mentioned a refund was after I had already spent a week trying to determine why a $60 permit was being quoted at $230. And even if that explanation is accepted, why is the estimate more than four times the actual permit cost? It's possible the charge was deliberately labeled an "Independent Contractor Permit" rather than a building permit to disguise what amounts to a 31% markup on the installation cost. If so, that's about as misleading as it gets. This experience also revealed how Lowe's installation process appears to work. Lowe's sells the product in Grand Junction. Premier Services Group, based in Oregon, handles the installation quoting process. A local installer is called in to take measurements. Premier Services Group prepares the estimate, and Lowe's then presents the quote on Lowe's letterhead. As a customer, you're dealing with Lowe's, but there are multiple layers between you and the actual installer. Now, to the prices. Lowe's installation quote was $1,016.55. For the exact same door replacement, established local installers quoted approximately $600. That's nearly 70% higher than local competitors. My takeaway: Just because Lowe's is convenient and has a nationally recognized brand behind it, don't assume you're getting a competitive price or transparent pricing. I went into this process expecting the Lowe's name to provide confidence and oversight. Instead, I found inflated charges, confusing explanations, and a permit fee that nobody could adequately explain until I started doing my own investigation. Shop around. Get quotes from reputable local installers. And that does not include Lowe's. You'll likely save a lot of money and avoid unnecessary frustration.

Sucky poor service went to buy something denied been followed around the store for like an hour…read morethey act like I stole something I got money at the counter and the service desk not only that they had an item priced at a certain price and they didn't give it to me for that price they said their Associates put it in the wrong spot they should have gave it to me for that price don't shop at Lowe's pissy attitude poor service overall not a good place ​

Home Depot has reduced employee head count, which makes shoplifting easier. So everything is locked…read moreup. If you want to buy something, an employee needs to unlock it. Good luck with that. Plus, they want you to pay for that product immediately. It's no wonder that buying online looks so attractive.

I placed an online order to make it faster to get in and out of the store. I waited 20 to 30…read moreminutes. The customer service representatives would not let me get the panels off the shelves. The workers couldn't find the product. The customer service people were no help. They kept telling me the crew is on the way. I finally went to the isle where the product was. They were just starting to load the product. They said they couldn't find it.