I've never met such happy and helpful people in my life. We don't get that kind of service in…read moreMontreal at all at all. Came to pick up a wine fridge and they were so happy to have us and serve us it really made the visit a memorable one.

Do yourself a favor and never attempt to buy countertops from this facility or anyone associated…read morewith Stone Central. They took our money and are "unwilling" to work with us to deliver a satisfactory product and in fact have possession of our private property with apparently no intent to return it, this is THEFT! Dont think you will get help resolving issues with management or corporate either. If you get into a deal with them be prepared to lose a lot of money and to go to small claims court!

Massė Furniture has been my #1 furniture store since the 1980's so I'm very familiar with their…read moreexcellent customer service and detail to whatever I'm looking for. I've always purchased all of my good, dependable Maytag appliances from them and they last for 20+ years, then I go right back to them for new ones. I've recently purchased a Palliser leather sectional (11 weeks for delivery) an Ashley white wood bedroom set (on delivery 4+ weeks still), decor pieces, rugs, lamps. I go for the quality pieces and I know that if I stick with the best brands, that cost a little more, then I'm happy for many years. I deal with Debbie Ingram; she's been there a long time and she's great! Cousin Roger always beats the prices that she quotes me, so that's super awesome too!

Terrible customer service. If you buy anything from this place, you'd better hope it never breaks…read moreor has any defects because these people are absolutely impossible to contact and take forever to call back, if they EVER do. And they aren't too keen on respecting warranties either, bring it up and they try and give you the run around. Go to ikea instead. Or anywhere. Just not here.

Gary sent Ihor right away to come out and help me. He did some testing and troubleshooting to…read morefigure out the problem. It was really helpful and inexpensive. All my questions were answered. Highly recommend Certified Appliance Repair for your home appliance repair needs.

Great service, repairman was polite and knowledgeable saved me from having tp go out and buy a new…read morefreezer. Highly recommend will tell my family and friends if there are looking for repairs this is the place to go Marney

I've been searching for weeks to find reasonably priced appliances. While I expected the big box…read morestores to offer competitive pricing, I was disappointed to find their prices significantly inflated. During my research, I discovered a family-run business that not only offered fair prices but also provided outstanding customer service--from the friendly woman at the front desk to the helpful business owner (Daniel). I'm extremely satisfied with my purchase and will definitely return for future appliance needs. Thank you! Kathleen Gatineau QC

They have alot of selection of used fridges. I would never buy there again though. There prices are…read morepretty high considering you run a high risk of buying something from them that doesn't work. Like me. I bought a 900 dollar fridge that ended up not working. Now, granted, the problem was intermittent so it's understandable they would have missed it during the checkup process. But, they refused to pickup the fridge without charging me 200 bucks! Imagine that. You sold me a broken machine and don't have the decency to recognize you screwed up and make it right by at least picking it up without pain. I ended up buy a regular fridge from home Depot which cost less and was delivered for free right into my kitchen.

We did a kitchen reno about 3 years ago and bought all our appliance from Universal. Tyler (at the…read moretime) was superb and genuine in his follow-through. 5 Stars! Lynne has also been great! The only issue has been our experience with our Kitchen Aid induction cooktop. Thinking of buying one...? Please don't! Our 3-year old cooktop started beeping and shutting down. The Extended Warranty covered the part and after two tries the service contractor called Whirlpool (the granddaddy of all appliance companies!). They said the "part was no longer available!" They meant the Induction top board not the ubiquitous control board. As a result our Induction top/ stove is no longer reparable and is basically junkable! So we are looking to replace a 3 yo stove! So UA gets 5 stars, but Kitchen Aid gets 0! How to compute the review?

Bought a multi function microwave/convection oven, paid $+++ for delivery, because I was not…read moreconfident to drive to their warehouse in Ottawa (store pickup was apparently impossible). The appliance was delivered at 5.30am by a very intimidating man who refused to unpack it or lift it onto the kitchen counter. I am a 60+ year old woman and was alone in the house. His parting comment was thar he expected a positive review of the service. Universal Appliance was totally disinterested in my experience. 5.30am was dark (it was Winter), obviously, I was still in bed, clearly not expecting a delivery. I struggled to lift the appliance and had to ask a neighbour for help. Universal Appliance had said that instillation was covered by the additional cost but were dismissive of my experience. The experience was, quite frankly both disturbing and threatening. I have bought an Aga stove and the Sharp multi function microwave from this company. I will never patronize them again.

It's not the appliance, you can get those anywhere. It's the customer service. Excellent!!…read more AAAA++++

Service was awesome and so was price. Staff took all the time we needed to have our questions…read moreanswered. Took our order and items we ordered were delivered much sooner than expected -- a real bonus these days. We would certainly visit them again when shopping for new appliances.

Three and a half stars, if only I could…read more The Habitat for Humanity is a store that is easy to find something to purchase, and hard to walk out with nothing in your hands!! It's a bit like a thrift store with a little of everything, and a bit like a hardware store, with a selection of oilers, sinks, vanities, and kitchen cabinetry. I've signed up for their Facebook group page, and they post pictures when new items come in. This is a good way to lure people in! They have a lot of useful items at very good prices, and since it's resale, based on donations, they don't change tax. The staff and volunteers are knowledgeable and helpful. When they don't know the answers to your questions, they ask for assistance and get your answer! It's a large store, located on hwy 29 heading north out of town. Give yourself enough time to poke around through their stock. We've had success a couple of times finding tiles for home renovations but you have to have patience to go through the stock.

We have found the staff in the store to be very helpful and even though there is such a high…read moreturnover of items, we find that the store is kept clean and organized. We have used them on several occasion to pick up furniture from our home and we found the staff to be very courteous and respectful. We would recommend them at anytime.

This must be the worst organized company I have ever dealt with trying to set up a delivery God…read moreknows there in nobody in Canada who seems to want to answer the phone. I finally get a delivery date. The appliances damaged. I called the call center and get a new delivery date of the following Saturday they did not show up. They have no record of us getting a delivery for that day. We will go back in and cancel the order.

They delivered a defective washing machine and now I'm stuck òn the phone , on hold, being…read moretransferred mutluple times. Support after sale is terrible. Save yourself a lot of frustration ans shop somewhere else.

bad company , not good customer service. Need to keep calling to get any kind of help and even…read morewith that,, you are lucky if you get help

We called AA Electromenagers to buy a washer at 8:30 p.m. and asked if we could pay online. The…read moreowner said no, but we could come by the next day to pay for it and they would deliver. We agreed that I would show up at 12:00 noon. I showed up at 12:00 noon. The owner said he sold the washer to somebody else that morning. I asked him why he did that and he said he had no guarantee I was coming. I asked why he didn't hold the washer until noon. He then yelled at me, "Are you telling me how to run my business?" What a miserable and non-ethical person. Avoid this place at all costs. I wouldn't be surprised if he cheats on his refurbed equipment.

This was our first purchase from Flemings and will certainly not be our last! Craig, Julie and…read morestaff are straight forward , accommodating and good honest people! Prices are very reasonable and delivery included is a huge plus these days! We found their selection was much greater than other places and they were very accommodating to our needs! We highly recommend checking with them before making purchases anywhere else or online!!

I have had the very good fortune, to have found one of the (if not the) best furniture store in the…read moreNorth County !! Julie & Craig Franz have always gone above & beyond; when it comes to customer service. I have made several fantastic furniture purchases at Flemings, with 150% satisfaction. Recently, with lots of hand holding-graciously provided, I purchased a La-Z-Boy custom sectional (something I had never done before). Needless to say, I am thrilled with the end result. My sofa is likened to, sitting on a cloud. If only my home needed more furniture....Flemings would be my 1st & only choice !!