The cans are sitting out in the sun and get super hot inside so wouldn't put anything that can be…read moredamaged by extreme temperatures. They also charged me a full months rent after giving 10 days notice and cleaning out the space. I definitely would NOT recommend them. they said it was their policy but I've had other storage places that actually just pro-rate and give you a refund. It's just a strong arm clause tax and completely not a customer friendly business or policies.

From the owner: We offer comprehensive storage solutions having all sorts of industry-standard containers…read more Investor-friendly as we not only sell containers but also connect investors with business customers. We provide expert advice and support. Convenient and secure facilities. Community building and environmental friendliness of our site development projects for self storage facilities.

Just reading Shauns review. They did the same thing to me back in 2016. Everything was already…read morepacked, but they came over, had a look at everything, which was boxed and ready to go, and they said that they were not going to do it as there was a lot of stuff that was loose an not boxed up. The unboxed stuff was what I was going to take, not them., I pointed this out, but they still refused. And they ALSO said to contact Two Burley Men.

I booked this company to pack and move my belongings. The packing crew showed up and had a look…read morearound the house, and said they were going to go out to their truck and get boxes. After about 45 minutes they hadn't come back in to start packing. At $205 an hour, I sure want to see packing and not smoke breaks. I want out and asked what was up. The crew chief said rudely that there was too little space for them to pack and they had called the boss about it.?????????? He was talking somewhat scornfully to me. What the hell? That's like having a mover show up and say they can't lift boxes, so they won't do the job. I tried to call the firm but no answer. I emailed the estimator but no answer. I went out again to ask them to commence the job. They refused. The crew chief rudely told me to call 2 Burley Men. No other solutions were offered. The house was as seen by the firm's estimator, and no problems or required prep work was mentioned to us. We hired packers because the deadline to move out - our house is sold - is close, so even though the estimate was high, $205 an hour, I hired the firm and paid a deposit. The workers would not return to do the job. The crew chief's arrogance let me to strongly suspect that if they did the job, they would do it poorly and our belongings, some of which have dollar and sentimental value, would be at risk. I know that it never works out well if you have to force or convince someone to do a job against their will. I told the crew chief to do the job, he declined. He swore obscenely as he got into his truck to leave, calling me a variety of generic nasty names like 'fuckin' asshole' etc. Just as well. There's no way I'd want to hire a packer who couldn't do such a simple job. The crew chief was too incompetent to do the job he was hired for. Incidentally, There were none of those lauded uniforms. These guys didn't even take off their shoes, which were not safety footwear, I have a varnished wood floor. Thanks for the damage, jerks. My lawyer advises me that this firm will be liable for the difference in cost between their estimate and what it will cost me to do a rush last minute move with a different firm. Later I get a call from Rebecca, who introduces herself as the spokesperson for the firm. She insisted that the crew left and didn't do the job because I had told them to leave. I did not. They left and refused to do the job. So the crew chief is lying as well as incompetent and miserable at customer relations. Let me point out that I have cameras with audio and there were three of us in the house that can confirm the facts. Rebecca took the position that I had declined services. This is not the case. Her crew chief refused to work. I had no option except to hire a different frim or be unable to complete my move. Chose a more professional and reliable firm than this one. Rebecca would be wise to get rid of her packing crew chief and replace him with a decent person. Rebecca, you better fire that guy in order to preserve what you can of your business. Regards, Shaun

Planning on moving this Spring? Stay away from these guys!…read more When we moved from Vancouver to Duncan we thought it was important to support a local business. After a bit of research we chose Minute Men Moving and Storage Ltd (2-2913 Allenby Road, Duncan, BC). Our final estimate was done over the phone. We were asked a handful of questions, then they put together an estimate. No one came to see our condo, and there were no follow up questions. The estimate was for $2,981.07. The final bill came in at $6186.32, and some of our belongings were left in Vancouver. Read the whole story below: Our printed estimate clearly stated that a five ton truck would be used. We were also told that the truck would come with slots to protect our artwork, and wardrobe containers (so we would not need to pack any clothing we had on hangers). What arrived was a twenty foot container with nothing but straps and moving blankets, with one driver and one Vancouver local hired to help with the move. We had to do an unexpected last minute scramble to pack all of our shirts, suits, dresses etc. Both the driver of the truck and the mover hired locally said the container was not a five ton container, but a 20 ft (three ton) container. The driver stated that the dispatchers of Minute Men Moving had done this to clients before. After five hours, the three of us (I helped load the truck all day) could not fit all of our possessions on the container. The driver told us that this had happened with Minute Men in the past, and that the company had sent a truck to collect the remaining items at their own cost. We elected to leave our patio plants and furniture behind, as the condo had to be cleaned for the new owners within a couple of days. The next day when the container arrived at our new home we were presented with a bill for more than twice the estimate (From $2981.07 to $6186.32). We could not have our possessions unloaded until payment had cleared. The driver of the truck and the two workers once again were clear that this was not a five ton container. We were told that the excessive price increase was due to the weight of the container. Once again, I pitched in and helped unload the container. When we brought the size of the truck up with the office, Minute Men Moving dispatcher, Bobby Tremblay, replied that five ton trucks come in many configurations, and that as far as his company was concerned a five ton truck was sent. (My thought regarding this statement is that a five ton moving truck can come in many shapes and sizes, but the container that was sent was clearly smaller than a standard five ton moving truck. It was a 20 foot container, and a standard 5 ton truck is 35 feet long.) No compensation was offered for the lack of wardrobe containers or protection for our art. As for our belongings on the patio, we were told no trucks would be in the area, and that we would have to deal with the logistics and costs of moving these items from Vancouver to Duncan ourselves. We tried to resolve these issues with Minute Men Moving and Storage several times over several days, but the company refuses to take responsibility for not using the truck and wardrobe boxes promised in the estimate, and accuses us of not providing enough information when the estimate was being done over the phone. To quote Bobby the dispatcher, "Why didn't you tell us you had patio furniture and bicycles?" To which we replied "Why didn't you ask?" The company is a professional moving and storage operation, we have moved once in 20 years. Who would be more qualified to determine what questions should be asked when an estimate is done by phone? As far as Minute Men Moving and Storage is concerned, 100% of the fault is ours. In fact they claim that they feel they have provided service 'above and beyond the call'. To be clear, we do not blame the movers that did the loading and unloading in any way, they were all outstanding. They were polite, professional and the Vancouver team did nothing short of miraculous with how much they fit onto the 20 ft container for us. The office staff at Minute Men were also polite with the exception of the dispatcher, but no one would take any ownership of their mistakes, and nothing has been offered as compensation. Moving homes is stressful enough without being treated so poorly. After our experience with Minute Men Moving and Storage, we question how they could have ever received an A++ rating on the Better Business Bureau. We would also like to help people avoid having a horrible experience like we did.

I booked this company to pack and move my belongings. The packing crew showed up and had a look…read morearound the house, and said they were going to go out to their truck and get boxes. After about 45 minutes they hadn't come back in to start packing. At $205 an hour, I sure want to see packing and not smoke breaks. I want out and asked what was up. The crew chief said rudely that there was too little space for them to pack and they had called the boss about it.?????????? He was talking somewhat scornfully to me. What the hell? That's like having a mover show up and say they can't lift boxes, so they won't do the job. I tried to call the firm but no answer. I emailed the estimator but no answer. I went out again to ask them to commence the job. They refused. The crew chief rudely told me to call 2 Burley Men. No other solutions were offered. The house was as seen by the firm's estimator, and no problems or required prep work was mentioned to us. We hired packers because the deadline to move out - our house is sold - is close, so even though the estimate was high, $205 an hour, I hired the firm and paid a deposit. The workers would not return to do the job. The crew chief's arrogance let me to strongly suspect that if they did the job, they would do it poorly and our belongings, some of which have dollar and sentimental value, would be at risk. I know that it never works out well if you have to force or convince someone to do a job against their will. I told the crew chief to do the job, he declined. He swore obscenely as he got into his truck to leave, calling me a variety of generic nasty names like 'fuckin' asshole' etc. Just as well. There's no way I'd want to hire a packer who couldn't do such a simple job. The crew chief was too incompetent to do the job he was hired for. Incidentally, There were none of those lauded uniforms. These guys didn't even take off their shoes, which were not safety footwear, I have a varnished wood floor. Thanks for the damage, jerks. My lawyer advises me that this firm will be liable for the difference in cost between their estimate and what it will cost me to do a rush last minute move with a different firm. Later I get a call from Rebecca, who introduces herself as the spokesperson for the firm. She insisted that the crew left and didn't do the job because I had told them to leave. I did not. They left and refused to do the job. So the crew chief is lying as well as incompetent and miserable at customer relations. Let me point out that I have cameras with audio and there were three of us in the house that can confirm the facts. Rebecca took the position that I had declined services. This is not the case. Her crew chief refused to work. I had no option except to hire a different frim or be unable to complete my move. Chose a more professional and reliable firm than this one. Rebecca would be wise to get rid of her packing crew chief and replace him with a decent person. Rebecca, you better fire that guy in order to preserve what you can of your business. Regards, Shaun They also operate as Duncan Moving and Storage.

Under new ownership and management, everything went downhill. Drastically reduced hours of staff on…read moresite, and prices went up substantially. When moving out of my storage unit, I gave them excellent advance notice, told them the day i would be vacating, and tried to leave a voice message multiple times that day to inform them I had vacated, as required, but mailbox was full and its unstaffed over the weekend. They then went ahead and charged me for another month because I hadn't notified them - despite no option to leave vm, and despite previous email stating exactly that info. Too lazy to walk a couple hundred yards to ascertain that for themselves I guess. Or too greedy. Rude response to inquiry about why I was charged another month. Highly recommend finding other storage services!

Not a secure location. Our container was broken into along with 5 others and we lost approx $1,000…read morein belongings such as a metal detector and photo studio equipment. No reimbursement and i had to ask to get a replacement lock which they gave me (value of $20). How generous. Dont store your valuables there that is for sure. Addendum: The owner final contacted us (3 months later) and offered us $1,000 of storage at no cost to help recover our losses. We will take him up on the offer.

I've hired Papa's Moving for our last 2 moves and I can honestly say that the experiences were…read moreawesome. The highlights: Brent was organized and extremely helpful when I called to book; rates and expectations were clearly set out; the move confirmation email arrived quickly; for both moves I got an ETA call from the movers when they were on their way; the movers (Cody both times, and a different crew with him each time but to a man personable, respectful, well-prepared, and professional) were careful and efficient moving our belongings; the bill was exactly as expected; during our first move with Papa's we got both a friendly guide to our new neighbourhood and help re-assembling a lot of finicky furniture (that was a great introduction to Vancouver!). I highly recommend Papa's Moving. The rates are very reasonable and the service is excellent. It also feels good to support a family company of nice, helpful people that seem to genuinely care about making your move as quick and easy as possible. On my most recent move the guys even gave me a frozen water bottle- it might not sound like much, but I felt like they were looking after my things and me during the move. That feeling is priceless during stressful moving times.

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...