I had a Question about and increase in my Mortgage Payment. I spoke with Christie and learned it…read morewas due to an Increase in Taxes (expected) and a huge increase in Home Owner's Insurance. She explained my options to control those simply. I am a 28 year Customer pleased with the great service I've received over the years.

I recently opened up a new account at the 4th street location. Everyone was very friendly,…read moreprofessional and made sure all of my questions were answered.

I was in the area for work and had some legal issues to deal with but didn't know anyone in the…read morearea.i contacted the office of leynaud and leynaud where i was greeted as a long time friend.george and mike took on my case and got the results i needed in a timely fashion.i highly recommend this office because they get results and treat you as a human not just a number.thanks again george and mike.

Judy C is the best! RSR makes filing so easy! I have been going there for 4 years. They get to know…read moreyou.

I have been a customer of Cody Burroughs State Farm for many years. Recently i had an interaction…read morewith their lead customer service executive, Ashley. Never have I experienced such excellent and prompt service in the insurance industry. My card and policy were updated seamlessly and with ease. She went above and beyond to verify everything was set up correctly and even called me to verify it had been completed. Her humor, friendliness, and awesome attitude was nothing short of a miracle. It's no surprise she was given this executive role! I will be a customer for many years to come! This girl is amazing! Thank you Ashley!!!!

I recently purchased a life insurance policy from Cody and what a great experience. Cody was very…read moreknowledgeable and provided me with the best policy for my money. Personally, what I liked the most was how friendly everyone at office was. I will definitely be working with Cody and his office again.

The staff did not carry my "old" plan to my new car when purchased August of 2024. I specifically…read moreasked for this to happen because, of course, i wanted all my same coverages. I've been learned from past (bad) experiences to have these extras on my plan. After being reassured several times that it had carried over exactly, i found out a couple weeks ago, that they did not do that. Of course I didnt know it was the case until it was time for me to use one of the extras I paid for, road side assistance. When I called Statefarm for this, I was told I didnt have it on my policy.Ive been in this situation before, and was trying to avoid all this and the staff dropped the ball.

Theresa is a very trustworthy and hard working woman. I feel very comfortable with her handling my…read moreinsurance needs.

Doug Olivero has consistently gone above and beyond for any court issues I've faced. I've hired him…read moremultiple times, and each time I've been completely satisfied with the outcome. His professionalism, knowledge, and dedication make him highly recommended for anyone needing legal assistance.

I have 5 vehicles and 2 houses ensured with state farm. The rates are good and they are very…read morefriendly and helpful. I've been calling them a lot this summer and they are always patient and accommodating.

ever since I received my drivers license I've been with State Farm in Ottawa Illinois, why because…read morethere the best around agents that are prompt with there education of insurance . all forms life , auto, home Atv/ motorcycle , Ect if you have a questions they are a walking example why you don't need to choose any other insurance, they even have someone who is bi lingual , the save me money with the safe drive modular that sits in your vehicle making driving feel cool which is motorized on an app. Everyone is trying to safe a buck in the economy I feel like this business gives me a fair price for what I'm looking for - an now that I am a recently new home owner I'm simply satisfied that I'm in good hands for home insurance! a Company that actually cares! They also CALL you on your birthday who else wld do that?

Excellent agency. Made me feel comfortable, helped me understand what everything meantread more

STAY AWAY HE IS A CROOK! I called three months ago and asked for my payments to be taken off…read moreauto-pay, I was told by Chad himself that this would not be an issue. For the past two months now they have pulled payments out of my account WITHOUT my authorization!!! I have received 2 checks to cover the overdraft fees when I went in/called and complained about it. And was reassured by Zack last month that the auto-pay would not happen again. GUESS WHAT IT DID!!!!!! I went in and talked to Heather last Wednesday, who was the most helpful out of any of the agents and she processed the claim for me. Only to have to call me today and tell me they were not refunding the money they illegally pulled from my account. Chad then called me a liar on the phone claiming that I never asked for my account to be pulled off of auto-pay! He also claimed that I couldn't possibly remember a conversation that took place three months ago, but when you live paycheck to paycheck you remember things like that. Oh and it gets better, with it being his agency he can't (and by can't I mean won't) write a letter stating that I had talked to him about taking my account off of the auto-pay, but yet for the past two months state farm has reimbursed me for the $29 overdraft fees they caused how would those have gone through if they didn't screw up?????